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Novotel Yekaterinburg Centre

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557 Reviews from our TripAdvisor Community

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Showing 96: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

We got a good welcome from the efficient receptionists. Room was well furnished with contemporary items. Mattress sagged in middle and pillows were hard which made for less than a perfect night's sleep. Choice at the buffet breakfast was very good for Russia. Dinner was not so exciting - fairly bland and small portions. Would stay again.

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Helpful?
Thank Hopeful-Guest
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We very much appreciate your comments regarding your stay at the Novotel Yekaterinburg Centre. Let us thank you for special underlining of front office team, I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 6 days ago NEW

You get the standard Novotel room and service which is quite OK in such a distant location. Breakfast could be better selected, rather taste-less and the setting is also boring. The gym is Ok - do not expect a big room, however reasonable.

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Helpful?
Thank Sipőcz I
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, Thank you for your review, we appreciate it. Let us thank you for your choice of Novotel Yekaterinburg Centre. We are glad, that in generous your impression meet your expectation, thank you for underlining our fitness centre. We appreciate your sharing your comments, and it is our hope that your next stay will be more pleasant than previous...

Reviewed 2 weeks ago via mobile

Everything was fine. Friendly staff. Not far from center of Yekaterinburg. Very tasty breakfasts. Clean and bright room with multimedia system. It was comfortable to work and relax there. Strong wifi signal.

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Helpful?
Thank Yarin N
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, Let us thank you for your high assessment of Novotel Yekaterinburg Centre. It’s a great pleasure to know that you enjoyed our convenient location, breakfast, comfortable rooms and, of course, for considering our staff being helpful. Positive comments from our Guests are the greatest reward for us. We are looking forward to the opportunity of welcoming you at...

Berlin, Germany
Reviewed 4 weeks ago

The hotel is everything you'd expect from a Novotel. Modern decor, clean rooms and friendly staff. Definitely deserving of 4 stars and even the standard rooms are a good size. I also liked the area and I'd recommend it.

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Helpful?
Thank ALs888
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, Thank you so much for your positive comments about your stay at Novotel Yekaterinburg Centre! We highly appreciate, that you have chosen our hotel and very glad, that you enjoyed your stay with us. We are looking forward to welcoming you back at our Hotel in the nearest future!

Melbourne, Australia
Reviewed 18 October 2016 via mobile

This hotel was superb. Fantastic location, a definite 4 star. Excellent service, beautiful rooms. Highly rated. The rooms were updated, modern and very clean with all the little extras like the gowns and the slippers. We needed extra pillows, called downstairs and within 5 minutes they were delivered to us. The staff could speak English, and they could also exchange...

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Helpful?
Thank Greta L
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Greta, Thank you very much for sharing your detailed feedback regarding the stay at Novotel Yekaterinburg Centre. We highly appreciate, that you have chosen our hotel and very glad, that you enjoyed your stay with us. Also we'd like to thank you about nice comments regarding our staff. We are looking forward to welcoming you back at our Hotel...

Blagoveschensk
Reviewed 4 August 2016

I've stayed in Novotel accomodations before, in Poznan and other cities in Europe and I can testify to their following certain standards of quality and service. If you look for something original you'll be disappointed. But if you like know what to expect this is a place for you - predictable, a wide bed with good bed linen, tea facilities...

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Helpful?
Thank Irina M
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Irina, We very much appreciate your comments regarding your stay at the Novotel Yekaterinburg Centre. It is always a pleasure to receive such a positive feedback. Thank you again for sharing your experience, and we will be glad to see You again at our hotel! Best regards, Front Office Manager Olga Lakhtina

Lyndhurst, New Jersey
Reviewed 2 August 2016

Travled to Russia for work, and stayed at the Novotel. Was pleasantly surprised at how modern and clean the hotel & rooms were. The staff was friendly and most spoke working English. The BEST part of this hotel was the BREAKFAST! Talk about 5 star... There were at least 8 stations with all kinds of traditional and non-traditional Russian foods....

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Thank MrsSwollivan
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest! Thank You very much for such a positive review! We are very glad to hear so warm words addressed to our hotel! Thank You again for sharing your experience, and we hope your next visit to Novotel Yekaterinburg will be as pleasant as the previous one. Best Regards, Office Manager Olga Lakhtina Front

Moscow
Reviewed 1 August 2016

The hotel is well located in the city center. Nearby there are many restaurants and shops. It is possible to walk to the Church in the Blood which is a major place of pilgrimage. Rooms are clean. Standard rooms are small. I was surprised that in a 4* hotel there are plastic cups. Breakfast is very good, great choice good...

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Thank vanlegas
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, We have already explained the situation and given our apologies on two same reviews from you at two different resources. Thank you for your attention and we invite you again at our hotel again to show you the high class of hospitality and change your conclusion. Sincerely, Front Office Manager Olga Lakhtina

Al Ain, United Arab Emirates
Reviewed 15 June 2016

We stayed 2 nights in a suite. The room was nice, but just starting to show some age around the edges. The bed was comfortable and the air conditioning worked well. Front desk staff were very friendly and helpful English speakers. My only complaint was that we were quoted 10000 per night when we checked in, but billed 10500. We...

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Helpful?
Thank Earthling709
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear guest, Thank you a lot for your review, we very much appreciate your comments regarding your stay at the Novotel Yekaterinburg Centre. It's pleasure for us to receive a positive feedback, especially regarding to comfort of accommodation. As for your remark about extra charge, we need to explain that only two kids under 16 stay free. Extra charge of...

Moscow, Russia
Reviewed 17 May 2016 via mobile

The hotel has a good location in the city centre. Everything in the hotel is on a medium plus level. The reception has a good service level. The rooms are basic but clean and have what you basically need. I will return, and I will recommend the hotel to others.

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Helpful?
Thank Baggen
Olga L, Front Office Manager at Novotel Yekaterinburg Centre, responded to this review

Dear Guest, Thank you so much for having chosen Novotel Yekaterinburg Centre and sharing your positive feedback on Tripadvisor.com! We are pleased to hear that you enjoyed everything about our hotel. Thank you once again for your kind words about our staff and efforts we did. We will be happy to welcome you backl during you next visit to Yekaterinburg!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Novotel Yekaterinburg Centre

Address: Engels St., 7, Yekaterinburg 620075, Russia
Region: Russia > Urals District > Sverdlovsk Oblast > Yekaterinburg
Price Range: £45 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Yekaterinburg Centre 4*
Number of rooms: 168
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Yekaterinburg
#6 Romantic Hotel in Yekaterinburg
#7 Business Hotel in Yekaterinburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Yekaterinburg Centre staff and other travellers.
3 questions
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Questions? Get answers from Novotel Yekaterinburg Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor provides better views.”
 of 5 bubbles IreneBlag, 4 Aug 2016 | Read review
“Hotel has no privilleges to Platinum status of Accor. If you have status it is better to find another hotel.”
 of 5 bubbles vanlegas, 1 Aug 2016 | Read review
“choose a higher floor -higher than 6 !”
 of 5 bubbles tommy-moscow, 13 Feb 2016 | Read review
“It;s freezing outside, but the rooms are red hot. Open the window it helps.”
 of 5 bubbles Steve7234, 28 Oct 2015 | Read review
“I don't think either side of the hotel offers better views.”
 of 5 bubbles artem10, 15 Sep 2015 | Read review
5 of 5
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