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Concierge weren't very helpful had to force him to come across the road to come fetch my luggage from the hotel opposite. Reception staff were ok but they need to be trained in customer services to be more friendly, smile be courteous etc. Rooms are...More
This hotel was okay. To start from the beginning, the reception staff were expressionless and least interested in giving a friendly service. We were given a key and were not shown our room (this is unusual for a '5 star').
When we went into the...More
Hotel in my opinion is best a 4 star. Food was ok nothing great. Only good thing was the structure where when you take the elevator it looks special. Other than that, the rooms were dated and when we entered it had a musty smell....More
Near Nabawi Mosque Gate 25 & 26...easy for women to go to pray.
Wifi: very poor coverage in rooms. Coverage at lobby satisfactory. Thus i have to use own data to surf. The only reason i can think of is...maybe because...More
The hotel was clean. Average service at breakfast. Not a lot of variety - no egg station. If you went later than 9.30 the scrambled eggs in the serving heated dishes were dried and not appetising.
Overall I wouldn’t make this my first-choice of hotel...More
Response from Muzaffar A | Reviewed this property |
Yes off course they provide parking but it is limited. They have cellar parking where they can accommodate approx. 50 cars. They allot on first come first serve basis. Parking is free. If you don't get... More
Yes off course they provide parking but it is limited. They have cellar parking where they can accommodate approx. 50 cars. They allot on first come first serve basis. Parking is free. If you don't get space here, you can always park in Haram parking which is free.
Hope it is clear. Have a nice trip and Pray for us.
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"Most rooms faced the elevator, so if you are a quiet sleeper, may want to request a room farther away from..."