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Shaza Al Madina

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Shaza Al Madina
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817 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

In Shaza Al Madina we had our best stay in Saudi Arabia. The Hotel has a good location, 3 min from Al-Masjid an-Nabawi. The hotel rooms are large and very comfortable with an original decoration (We liked the lamps!). The services are excellent. The staff is very nice, helpful and friendly. The hotel restaurant offers a variety of delicious food...

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Helpful?
Thank NARGISSE N
Jakarta
Reviewed yesterday NEW

The location is great, very close from the Nabawi mosque, just 100 m walk. It is surrounded by small shops, it very convenient. Its located in the centre of mosque. The food variety is excellent, it is known to have the best food compared to the hotels in medina. Just the rooms needs a bit of upgrade. its a bit...

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Thank juliuscr2016
Reviewed 1 week ago NEW

Location was perfect and convenient for me , as it was close to the women's entrance to the haraam. The service was excellent so was the breakfast.The room was comfortable a bit dark and the bathroom needs some attention.

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Helpful?
Thank Anisa S
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Ms. Anisa S, Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Your comfort is our priority and we take utmost care of our guests. We consider it a...

Reviewed 1 week ago

reservation officer Mr. Abdul Haq was very helpful & Mr. Ali the duty manager was very accommodating and made sure our stay was memorable. room was perfect for 2 adults and 2 kids, location excellent very close to the women section.

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Helpful?
Thank kamil08
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Kamil, Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. We were delighted to read that you enjoyed your stay with us. Your comfort is our priority and...

Riyadh, Saudi Arabia
Reviewed 1 week ago

Good convenient and near to Haram Masjid. Reception was welcoming. We stayed a few hours but was good. Room is clean with all amenities. Breakfast was good. Host Mr. NAUMAN was very courteous and helpful in dining hall. When asked who was the cook, we came to know Mr. Bashir is among good cooks.

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Helpful?
Thank muneerbhutta
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Muneer Bhutta, Greetings from Shaza Al Madina Hotel We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. We consider it a distinct privilege to have had you as a guest. We would be honoured to welcome you...

Khartoum, Sudan
Reviewed 1 week ago

The hotel is very closed to Haram Women's gate, nearby restaurants and mobile company. the room was very small and the carpet was not that clean. windows were very dirty the water wasn't very warm. can be better.

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Helpful?
Thank Abdelrahman H
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. AbdelRahman, Greetings from Shaza Al Madina Hotel We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Please note that we have carefully read your comments and are immediately attending to its rectification so that it does not...

Johannesburg, South Africa
Reviewed 1 week ago

We stayed in 2 rooms from 21/01 till 27/01 on the silk floor.I was pleasantly surprised that the hotel has improved since my last stay in 2015.This is my 5th stay and everyting was great.From the reception staff to management everyone was welcoming.The breakfast is definitely amongst the best and service is super fast.The rooms were much cleaner and the...

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Helpful?
Thank Muhammad A
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Muhammad A, Greetings from Shaza Al Madina Hotel I would take this opportunity to thank you for taking the time to give us your valuable feedback. This certainly encourages us to perform better and allows us to both reward and review our services. We consider it a distinct privilege to have had you as a guest. We would...

Reviewed 2 weeks ago via mobile

I stayed in two double interconnected bed rooms. Great place as location for female since it's very close to Harram and ladies gate 25. Very convenient for Family. Breakfast is great with many variaties. I appreacite one of the staff from Philippines Mr Allawi. He is very friendly and help us during breakfast peak hours to get table and serve...

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Helpful?
Thank Abuali B
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Abuali B, Greetings from Shaza Al Madina Hotel We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Please note that we have carefully read your comments and are immediately attending to its rectification so that it does...

Reviewed 2 weeks ago via mobile

For a room which cost about 250$ per night in Al Madina you would expect a beautiful clean room with a good service, unfortunately what I found is that opposite, the room wasn't clean when we arrived and the bed sheets were full of hair, we ordered for a baby bed and it took them more than an hour to...

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Helpful?
Thank ghadeer M
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Ms. Ghadeer M, Greetings from Shaza Al Madina Hotel I would like to thank you for taking your valuable time to give us your feedback. It certainly help us to provide better services to our guests like you. I am sorry for the inconvenience you faced during your stay. Your comments have been investigated and seriously taken into consideration....

Karachi, Pakistan
Reviewed 2 weeks ago

We stayed at Shaza Al Madina last month, in a Double Room on the Silk Floor. This was our second stay here. We stayed here last year (2016) as well, and my children liked it so much that they requested to stay here again this year. The experience of staying at the Silk Floor this time at Shaza was way...

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Helpful?
Thank Sadaf_Farooqi
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Ms. Sadaf Farooqi Greetings From Shaza Al Madina Hotel We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Your comfort is our priority and we highly value your feedback. We consider it a distinct privilege to have had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more   less 

Additional Information about Shaza Al Madina

Address: King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: £41 - £383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shaza Al Madina 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Shaza Al Madina Hotel Medina
Shaza Al Madina Al Madinah/Medina
Hotel Style:
#3 Family Hotel in Medina
#9 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Shaza Al Madina staff and other travellers.
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Questions? Get answers from Shaza Al Madina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“both sides of the rooms are ok.”
 of 5 bubbles juliuscr2016, 21 Feb 2017 | Read review
“location very close to the women entrance”
 of 5 bubbles kamil08, 14 Feb 2017 | Read review
“Lower floors are good for elderly.”
 of 5 bubbles muneerbhutta, 14 Feb 2017 | Read review
“Rooms on the higher floors are bigger”
 of 5 bubbles MuhammadA647, 11 Feb 2017 | Read review
“Get a room on the Silk Floor”
 of 5 bubbles Sadaf_Farooqi, 4 Feb 2017 | Read review
5 of 5