New Madinah Hotel
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New Madinah Hotel

Traveller (154)
King Bed Guest Room
Room & Suite (43)
Restaurant
Dining (20)

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About

4.0
#13 of 216 hotels in Medina
3.9 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.5 of 5 bubbles
Value
We are excited to hear that you're planning a spiritual journey to the City of Prophet Mohammed (P.B.U.H) and eagerly anticipating your stay. Please feel free to explore our website to discover the range of services we offer. Our hotel, nestled in central Madinah, boasts 207 rooms and suites that offer the pinnacle of luxury. The interior design of each room has been meticulously crafted to evoke an ancient Arabian ambiance, with elegant furnishings, natural tones, and delicate materials that seamlessly blend tradition with opulence. The New Madinah Hotel occupies a prime location, positioned in close proximity to the Holy Mosque of Prophet Mohammed PBUH. We are conveniently situated near renowned restaurants, along with easy access to various facilities. Our hotel's strategic positioning offers effortless entry to Men Rawdah Shareef entrance, Bilal mosque, and various historical mosques.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bidet
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Green
Classic
Languages Spoken
English, Arabic, Hindi, Indonesian
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Abi Sayeed al Khudri Street, Medina 41441 Saudi Arabia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Mohammad Bin Abdulaziz Airport
811Reviews16Q+A64Room tips

Reviews
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Detailed Reviews
FarukMuktadir wrote a review Feb 2024
Nagoya, Japan
Hotel's Favourite
5.0 of 5 bubbles
I had a memorable stays at this hotel with a great welcome at front desk from Mr. Hosam and other staff. They have been took care of me asking me about my needs and I was really happy to get the luxurious services from the staff and the hotel management. Location is very close to Mosjid Nawabi and I was able to walk there in 5 minutes. I felt special being a guest and IHG member and certainly I would recommend this hotel to everyone want to have a great experience and stay close to Prophet mosjid. I hope to stay here again with my family next year. Thank you Mr. Hosam and the hotel team, you guys are great!
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Very close to Mosjid Nawabi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abdurrahman Alghamdi, Guest Services / Front Office at New Madinah Hotel
Responded 19 Feb 2024
Dear Mr. Faruk, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you had a memorable stay at our hotel and that Hosam and our staff provided you with a warm welcome and exceptional service throughout your time with us. It's our utmost priority to ensure that our guests feel cared for and valued. We're delighted that you found our location convenient, being close to Masjid Nawabi, and that you were able to easily access it during your stay. As an IHG member, we strive to make your experience even more special, and we're delighted to hear that you felt appreciated. Your recommendation means a lot to us, and we would be honored to welcome you and your family back next year. Thank you for acknowledging Hosam and our entire team for their efforts. We look forward to the opportunity to host you again and provide you with another exceptional stay. Safe travels until we meet again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mansoor A wrote a review Feb 2020
4.0 of 5 bubbles
Unfortunately our travel agent put us I. The wrong hotel and we wasn’t meant to stay in this one however the hotel went above and beyond to help us in our hour of need. They changed our room for us to make sure we was comfortable.

Reception manager however is abit rude? Not sure if he was having a bad day.

Front of house manager in the restaurant during breakfast time is very rude. One customer had an argument with him.

The guy that tries omelettes at breakfast is also a bit intimidating. However he makes nice omelettes.

Room service was good.

A staff member called our room every day to see if everything was okay.

Room cleaners are very helpful and nice they even brought me an iPhone adaptor charger.

The hotel also extended our check out time by 2 hours which was really nice to do.

Breakfast is good. Lot of choice.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader-Dakkak, General Manager at New Madinah Hotel
Responded 21 Feb 2020
Dear Guest, Thank you for your nice comment on our hotel. We hope you enjoyed your stay. We are looking forward to welcoming you back. Best regards,
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Rasel H wrote a review Jan 2020
Bagerhat, Bangladesh
5.0 of 5 bubbles
I recently stayed at madinah Movenpick with my family of 10.
When we checked in we were amazed to find without requesting our rooms on the same floor and intereleading.
The housekeeping was amazing .who would go out of his way to take care of each guest individually to make they stay pleasant

we are grateful to you for your outstanding hospitality.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader-Dakkak, General Manager at New Madinah Hotel
Responded 2 Feb 2020
Dear Guest, Thank you for rating us. We hope you enjoyed your stay with us. We will be happy to hear more from you and hope that you can send us your comments using the email provided below. We are looking forward to welcoming you soon on your next stay. Best Regards,
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shamia13 wrote a review Oct 2022
Greater London, United Kingdom
2.0 of 5 bubbles
Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram.
This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this.
The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room.
On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice.
We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu!
On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.
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Date of stay: September 2022
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader Dakak, General Manager at New Madinah Hotel
Responded 18 Oct 2022
Dear Guest, We thank you for your stay at the hotel, and we also thank you for your comment that supports the work team to receive you in the optimal manner in the coming days & We apologize to you for the problem you encountered, and we will do our best to solve the problems faced by our valued customers Thank you for your evaluation and we hope you will visit us soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zaf mal wrote a review May 2020
United Kingdom
4.0 of 5 bubbles
The Movenpick in Medina is a good hotel located near Jannat Al Baqi. It is inside the ring road on the South Side of the mosque. It is approximately a 4 to 5 minute walk to the masjid.

The hotel itself is in a nice modern building. It is tastefully decorated with a bog lobby and reception area. The rooms themselves are clean and spacious and nicely decorated. We had booked 2 rooms and were upgraded to a suite consisting of two interlinking rooms. The hotel staff were friendly and efficient in particular the porters and the cleaners.
In the local area, there is a complex two buildings along, which has a few eating options. If you cross over the ring road, there is a little market area. There are some Pakistani restaurants here and a little walk further on, there is a little bakery which has some savoury and sweet items.
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Date of stay: June 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader-Dakkak, General Manager at New Madinah Hotel
Responded 20 May 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TAREKWAFAI wrote a review Dec 2019
Riyadh, Saudi Arabia
1.0 of 5 bubbles
Room was outdated but it is big. Bath room was a real disaster, dust was everywhere, like if the bathroom was not cleaned for an over a month, we found some long hair in the sink, the surprise that there was a small remnant of turd on the ground!!! The shower cabinet was too old was some black scratches on the ground, for the first time I didn't have my morning shower because of the cleanliness of the shower place!
At 1:30 AM my room door bill ringed twice, I woke up terrified, when I opened the door I found the porter was the bags trolley asking me to come in!! I told him that he is wrong, so he answered that they told me about your room number.
The breakfast buffet is average, bakery is good, service is good but the food was deeply below Movenpick quality, also the restaurant tools was not that clean like they have to be.
It was literally a miserable experience which will make me think many times before accommodating in Movenpick.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader-Dakkak, General Manager at New Madinah Hotel
Responded 15 Jan 2020
Dear Guest, Thank you for rating us. It upsets me to know that we were not able to meet your expectations, and for that, I sincerely apologize. Unfortunately, you did not leave a comment on our service. We will highly appreciate it if you can send more information using the email provided below. We are looking forward to welcoming you back on your trip to Madinah. hotel.madinah@movenpick.com
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Waed D wrote a review Aug 2021
4.0 of 5 bubbles
It is a great place to stay. Affordable, good location, good food and pool. The staff at the Senate restaurant’s are amazing. They remembered me from my first day and how I liked my coffee and made sure I got it all the time. The food is really, really good and a good variety. The staff at the pool were also very accommodating. When you ask for something you generally get it very quick. Housekeeping is also helpful but preferable for you to be there or specific exactly what you need done too. Overall, really liked it and would book here again when I come back.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader Dakak, General Manager at New Madinah Hotel
Responded 17 Aug 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khader Dakkak General Manager hb4m4-re1@accor.com
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Mohammed Mohsin S wrote a review Nov 2022
+1
5.0 of 5 bubbles
Loved the hospitality by the hotel staff, especially the manager. they made up for the inconvenience we faced in locating the hotel through Google maps (for not a fault of theirs). On explaining our ordeal, the first thing we heard from the manager was - the well known phrase “Everything will be fine from here on, you are now in Madinah!” The hotel manager was thoroughly professional and very welcoming, We received a free upgrade to one of the best 1 bedroom suites the hotel had to offer and our check-out was extended to way beyond the latest cut-off time. Our kids even received special exclusive sweet treats on our way out. I would definitely recommend to all primarily for the value attached to the sheer human factor and the true essence and the reflection of the people of the city of our beloved Prophet (P.B.U.H.)
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader Dakak, General Manager at New Madinah Hotel
Responded 28 Nov 2022
Dear Guest, We thank you for your stay at the hotel and we also thank you for your comment that supports the work team to receive you in the optimal manner in the coming days. Thank you for your evaluation and we hope you will visit us soon
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Furqan S wrote a review Oct 2022
Sharjah, United Arab Emirates
3.0 of 5 bubbles
We stayed for 3 nights and chose the ambassador suite. We are a family of 4. The breakfast was decent. The room size was exactly what I was looking for and spacious but the reason I would not give it a 5 star review is because the hotel is very outdated as most reviewers have stated. It needs a major overhaul. The curtains, sofas, tables, TVs etc. Everything is over used and needs to change. The major issue that I had was the wifi for guests. It was completely atrocious because in todays day and age giving 0.2 mbps speed is pathetic. Overall if your stay and objective is to just sleep and not use wifi or look at dusty corners or rusty dustbins or mold in few corners of the bathroom then go ahead. The bathrooms had little mold and rust which does not make it ok for the eyes to see.
The major positives are that its close to masjid nabwi and access is easy. Room is big if you choose ambassador and breakfast is nice. Staff is polite and accomodating. The staff helps when they can and helpless in stuff like wifi. I would love to stay here again if they refurbish the hotel and have better attention to detail like any good 5 star hotel.
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Date of stay: September 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ambassador suite for the size
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader Dakak, General Manager at New Madinah Hotel
Responded 18 Oct 2022
Dear Guest, We thank you for your stay at the hotel, and we also thank you for your comment that supports the work team to receive you in the optimal manner in the coming days & We apologize to you for the problem you encountered, and we will do our best to solve the problems faced by our valued customers Thank you for your evaluation and we hope you will visit us soon
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdul Choudhury wrote a review Oct 2021
5.0 of 5 bubbles
During our visit to Madinah we chose this hotel and due to covid restriction we were worried how things would be. The staff were amazing and very informative. Even with covid regulations in place the hotel ran very smoothly and was very well maintained. Customer service was top ratings 11/10 overachieved in their care towards us. we couldn’t have been more pleased with the amazing service we received. The hotel was amazing and comfortable. This is the best hotel we have stayed in during our stay at Madinah and would in shaa Allaah re-book here if Allaah wills for us to visit again. The food is amazing at the hotel you will not be displeased, there is a buffet breakfast service available. There is a variety to choose from at their buffet. A gentleman called Nasir or my apologies if I have spelt or said it wrong was very helpful throughout our stay who guided us with the use of the app and bookings we were very new to the app and bookings as I am sure others will be when visiting but rest assured this hotel provides confidence with their stay and visit within the period that someone will be residing there. You will always find someone who is willing to come forward to help from our experience. Thank you for making our covid season visit to Madinah so amazing and for being so kind. We hope to come and stay again soon in shaa Allaah.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khader Dakak, General Manager at New Madinah Hotel
Responded 14 Nov 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khader Dakkak General Manager hb4m4-re1@accor.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dawood h asked a question Jan 2020
Rockford, Illinois119 contributions90 helpful votes
is haram tower or Medina tower better?
Answer from TAREKWAFAI
Riyadh, Saudi Arabia88 contributions14 helpful votes
haram tower
Answer from ahmedyus
Riyadh, Saudi Arabia59 contributions29 helpful votes
I don't think they have.
surmust asked a question Mar 2019
Jeddah, Saudi Arabia
What about parking, where to park our cars.
Answer from ahmedyus
Riyadh, Saudi Arabia59 contributions29 helpful votes
The parking is available in the hotel basement, but it's not for free. As I remember 8-10 SR/hour
surmust asked a question Mar 2019
Jeddah, Saudi Arabia
What about parking, where to park our cars.
Answer from Fatina J
Thuwal, Saudi Arabia16 contributions24 helpful votes
Sorry, am not sure. We used public transportation from the train station to near the hotel.
Enigmaticvampire wrote a tip Mar 2024
Port Louis114 contributions76 helpful votes
4.0 of 5 bubbles
"5min walk from the less crowded part of the Haraam. Definitely a plus for families with pram like us "
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FarukMuktadir wrote a tip Feb 2024
Nagoya, Japan322 contributions76 helpful votes
5.0 of 5 bubbles
"Very close to Mosjid Nawabi"
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Khawar S wrote a tip Sept 2023
1 contribution
1.0 of 5 bubbles
"If God forbid you decided to stay make sure to keep an eye on your stuff."
Read full review
Md M wrote a tip Oct 2022
1 contribution
5.0 of 5 bubbles
"If add for the guest well come drinks, It's helpful for the guest."
Read full review
shakawat h wrote a tip Oct 2022
Medina, Saudi Arabia5 contributions2 helpful votes
5.0 of 5 bubbles
"Now is good helpful service thank you Madinah. "
Read full review
Not the right property for you?
There are more places to choose from in the Medina area.
PRICE RANGE
£91 - £149 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Madinah Movenpick Hotel
LOCATION
Saudi ArabiaAl Madinah ProvinceMedina
NUMBER OF ROOMS
207
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NEW MADINAH HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about New Madinah Hotel
Which popular attractions are close to New Madinah Hotel?
Nearby attractions include Al Masjid an Nabawi (0.3 miles), Masjid Al Ghamamah (0.3 miles), and Abu Bakar Masjed (0.4 miles).
What are some of the property amenities at New Madinah Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at New Madinah Hotel?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at New Madinah Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at New Madinah Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to New Madinah Hotel?
Conveniently located restaurants include Arabesque Restaurant, Al Baik Restaurant, and Hardee's.
Does New Madinah Hotel have airport transportation?
Yes, New Madinah Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is New Madinah Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Medina.
Are any cleaning services offered at New Madinah Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does New Madinah Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Madinah Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, and Indonesian.
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