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Sheraton Guangzhou Hotel

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#12 of 3,300 Hotels in Guangzhou
Certificate of Excellence
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Sheraton Guangzhou Hotel
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428 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Geelong, Australia
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 days ago NEW via mobile

Exceptional Sheraton standard, situated in the heart of GZ. Rooms were spacious and best of all, you could heat or cool down the room depending on your preference. That is a rare find in China Sheraton hotels as some hotels in the Winter are heated so much, you feel like you are cooking, which makes sleeping unbearable. The gym here... More 

Helpful?
Thank Murdy31073
Level Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 1 week ago via mobile

We stayed in the hotel during a four day business trip. The room has all the amenities that you may require with a comfortable king size bed, spacious bathroom with strong water in the shower. The staff in the lounge at reception is friendly and attentive and they serve a great hamburger. We were disappointed that hotel management allow the... More 

Helpful?
Thank JacoCl
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear JacoCl Thank you so much for your review and sharing your experience with us.We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking forward to welcoming you back to Sheraton Guangzhou Hotel! Best... More 

Singapore, Singapore
Level Contributor
5 reviews
Reviewed 1 week ago

Work trip. Very convenient location, great accessibility. Love the positioning of the bathtub - you can watch tv from it! Don't like that the washroom screen is not automated but its a minor problem. I left something in my room and had to call them up to ask about it. They put me through to housekeeping and the staff were... More 

Helpful?
Thank Xi A
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Xi A, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
13 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

This is a fantastic hotel.you are made to feel very welcome by all the staff. The rooms are spotless and really well maintained. Staff in the lounge are fantastic and the chef cooks a great omelet. Very good meeting room. Really a very good business hotel. Location is great attached to a mall for easy shopping and eating. Opposite Guangzhou... More 

Helpful?
Thank Richard S
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Richard S, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Milan
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

The people in this hotel are so kindly and friendly. In addition the structure is modern and located in the good area. At the end they upgrade me in a suite being the first time here. What have I to say? Wonderful!

Helpful?
Thank 556conte68
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear 556conte68, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Hong Kong, China
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

Near centre of GZ, well located. Staff is very nice and well mannered. Rooms well kept, wifi is great. Nice facilities in hotel. Very nice room and comfy bed. Very nicely decorated and maintained, and the bar with great singers is a nice place to spend a relaxing evening.

Helpful?
Thank LDLDLD
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear LDLDLD, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Sheraton Hotels are one of the bestHotels in Guangzhou. Rooms are comfortable and excellent prepared for business trips. Adapters are not necessary! Breakfast is extensive and a mixture of international & asian food. Most of the guest are there for business or short term visits...

Helpful?
Thank Andrea K
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Andrea K, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago via mobile

This hotel is really convenient, it's located in the TEE Mall. Near many malls and attractions. I stayed in many hotels in Guangzhou and this was the best. I come frequently to attend Canton Fair every year for two times, so when I finish the fair there was nothing to do and in this hotel you have everything near you,... More 

Helpful?
Thank clkamg
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear clkamg, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Very nice and clean hotel, good room with a lot of space. was very full because of canton fair, and many trouble to find sean on breakfast. hope to have more time to enjoy the hotel services next trip

Helpful?
Thank Federico M
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Federico M, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Five star hotel in Tianhe district, good for business or family holiday. Close to major shopping centres and subway station. Best breakfast and friendly staff. Price can be vary according to peak or low season.

Helpful?
Thank Erwin T
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Erwin T, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our restaurant.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 

Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: £106 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Orbitz, Hotels.com, Expedia, Ctrip TA, Travelocity, Odigeo, Agoda, Cheap Tickets and Priceline so you can book your Sheraton Guangzhou Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Spa Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#12 Family Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Guangzhou Hotel staff and other travellers.
1 question
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Questions? Get answers from Sheraton Guangzhou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask room facing the Tianhe stadium”
 of 5 bubbles Taufit, 23 Aug 2016 | Read review
“Ask for room facing the stadium, you will get a spectacular view.”
 of 5 bubbles Bharat2004, 22 Aug 2016 | Read review
“rooms facing the stadium have very good views. room no 2802 is fantastic.”
 of 5 bubbles dvr2020, 12 Aug 2016 | Read review
“Road facing rooms might be noisy if there are road works at night.”
 of 5 bubbles VivekR125, 20 Jul 2016 | Read review
“High Floor facing the Tianghe studium”
 of 5 bubbles clubikon, 9 Jul 2016 | Read review
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