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Sofitel Guangzhou Sunrich

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#14 of 3,375 Hotels in Guangzhou
Certificate of Excellence
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Sofitel Guangzhou Sunrich
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1,374 Reviews from our TripAdvisor Community

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Showing 961: English reviews
Hong Kong, China
Reviewed 2 weeks ago

Warm Service and very nice manner of the staff.I very enjoy this trip in sofitel of GZ Sunrich. As a family trip that I need to take care of my 2 children , Sofitel of Gz Sunrich give many suitable facilily.

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Helpful?
Thank CH_FAMILY_9888
Reviewed 2 weeks ago via mobile

Amazing hotel, I would definitely recommend it, although standard amenities are way way way over priced, the level of service is unbeatable.Thanks to the front desk supervisor Rex and Chole. Really classy hotel with a modern facade that stands out in the cityscape of Guangzhou.I enjoyed this hotel too much ,everything clean and available,room is comfortable and beds are good.The...

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Thank zhounet
Hong Kong, China
Reviewed 2 weeks ago

An excellent hotel. We upgraded to the executive lounge which was well worth it. The views were fantastic and breakfast, afternoon tea, evening drinks and food were included in the deal. The staff were very attentive - all told a wonderful stay. The only disadvantage is the location as it is not near any Metro. But taxis are numerous and...

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Thank LizMac57
Perth, Australia
Reviewed 2 weeks ago

The service was fantastic and the hotel is absolutely beautiful. There is nothing I can fault about this place. The bed was comfortable and roomy; the view is stunning at night; decorations were great; food is delicious. This hotel made our holiday feels extra special and I highly recommend everyone to stay here.

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Thank jade447
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear jade447, Bonjour! We sincerely appreciate your great words and your feedback. We thank you very much for your recommendation and look forward to being at your service soon. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Madrid
Reviewed 3 weeks ago

Great room, great hotel, great breakfast, great location, great personnel, great installation... GREAT HOTEL! I can not find anything I didn't like. Gorgeus hotel for an amazing price! My stay was simply GREAT there

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Thank juanantonio2017
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear juanantonio2017, Bonjour! Thank you for your great words and for your positive feedback which have been shared with our entire team. We are very pleased to hear that you have a great experience during your stay with us, and we look forward to welcoming you back soon. Sincerely, Mingka Li Guest Experience Manager Sofitel Guangzhou Sunrich

Denver, Colorado
Reviewed 3 weeks ago

Good hotel, rooms are exzcellent and luxurious although needing a little renovation in parts. I had a city view, and an excellent stay whilst on business. Breakfeast buffet is unbelievable, with so many choices of fresh food from all over the world. Service very friendly and helpful, good hotel for a business trip.

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Thank Dirk001
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Dirk001, Bonjour! Thank you for your great words describing our hotel that we have shared with our team. We are delighted to read you had a comfortable stay during your business trip, and we are looking forward to being at your service again soon. Sincerely, Mingka Li Guest Experience Manager

Reviewed 4 weeks ago via mobile

My husband and I only had the luxury of spending one night here & it was well worth our visit. We had a tiny dilemma with check in, we were sent up 2 our room with the bell boy and our luggage only 2 find that when he opened the door to our room it was un made from the...

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Thank kerri h
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear kerri h, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations since getting into the room and please allow us to express our sincerest apologies again. We are genuinely sorry that we did not handle better your dissatisfaction at...

Sao Jose Dos Campos, SP
Reviewed 4 weeks ago via mobile

Very good. French hospitality. Perfect, clean, cosi, good environment. Make you feel good. Technological, Sofitel great bed as usual. Due to be on Easter, more colors on the installation! Good shower, great!

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Thank claudiorI7864ZZ
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear claudiorI7864ZZ, Bonjour! Thank you for taking the time to review our hotel. We are pleased to read your appreciation about the French flare in our hotel. We also thank you for your encouragements and we will continue to strive to provide more memorable moments for every guest vising our hotel. We hope to see you again soon, and we...

Vung Tau, Vietnam
Reviewed 15 January 2017

Enjoyed every minute , extremely professional and helpful staff . Special thanks to Leo , Jessica , Maggi , Semmy , Kitty and of course Chef Meteor for the delicious and well presented food in club Millesime . 100%

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Helpful?
Thank RichieP403
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear RichieP403, Bonjour! We would like to thank you for your positive review and your kind words, which have been shared with Club Millésime team. Your specific recognitions to Leo Xu, Jessica Wu, Maggi, Semmy He, Kitty Liang and commis chef Meteor Song are a great motivation to the entire team in Club Millesime to keep their service standards high...

Adelaide, Australia
Reviewed 13 January 2017

This is a large hotel in a good location but has an impersonal touch to it. I was satisfied with the hotel,. The rooms were a good size and a nice bathroom, though the communication with the service desk was a little difficult.

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Thank Ian S
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ian S, Bonjour! Thank you for your comments regarding your recent stay with us. We are sorry that you were a bit disappointed with our service desk. May we kindly ask you if you would be able to describe more about what we missed in order to deliver you a better service in the future? Please feel free to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 

Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: £93 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou
Hotel Style:
#6 Romantic Hotel in Guangzhou
#6 Business Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Guangzhou Sunrich staff and other travellers.
7 questions
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Questions? Get answers from Sofitel Guangzhou Sunrich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view looking towards the south”
 of 5 bubbles LizMac57, 3 Feb 2017 | Read review
“City facing”
 of 5 bubbles Dirk001, 26 Jan 2017 | Read review
“Club Millesime is great would upgrade to this option”
 of 5 bubbles RichieP403, 15 Jan 2017 | Read review
“Spend a little more and enjoy the executive rooms which allows you use of the Club Lounge”
 of 5 bubbles EricPerth_Australia, 12 Jan 2017 | Read review
“Darker ambience in the rooms due to decor. ”
 of 5 bubbles Alambobo, 5 Jan 2017 | Read review
5 of 5