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Hilton Guangzhou Tianhe

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#13 of 3,314 Hotels in Guangzhou
Certificate of Excellence
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674 Reviews from our TripAdvisor Community

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Showing 430: English reviews
China
Reviewed 3 days ago NEW

I was attending a seminar held in this very hotel. Hence it was convenient for me to stay here. However I was really taken aback by their staff's service attitude. Every staff that I met -bar none, had this same helpful attitude . From the doorman, to the house keeper to receptionist & waiters in the cafe. They are actively...

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Helpful?
Thank MsShanghai
Brisbane, Australia
Reviewed 5 days ago NEW

We stayed in room 1320 for 2 nights on our return trip to Brisbane from Europe flying with China Southern. We had free fast wifi and breakfast included. Room was nicely decorated and had a king bed, a large bathroom with bathtub, separate shower and separate toilet. We arranged a late checked out as our flight didn't leave until 9.00pm...

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Helpful?
Thank Robyn A
Macau, China
Reviewed 1 week ago

In October, I went to Guangzhou to have a holiday with my family. We live in Hilton Guangzhou Tianhe. The hotel is in downtown of GZ. The service of the staffs are nice and warmed welcome. You will feel like in your real home and it won’t let you feel strange. And I also like the location of this hotel....

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Helpful?
Thank db52579
Mumbai (Bombay), India
Reviewed 1 week ago via mobile

Very good location, close to Guangzhou east railway station; excellent deluxe rooms specially at the higher floors and the corner locations; good restaurant options; bit unprofessional staff for a 5 star international brand; recommended option if you are travelling from outside China for a business trip.

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Helpful?
Thank Sunandan
Zakho, Iraq
Reviewed 1 week ago

Foremost, I have to note that Ms. Choi and Ms. Fernandez are true superstars. Both represent everything good about the Hilton brand. If only the hotel was staffed with equally wonderful people, I would be writing a much different review. Instead, I encountered a few mishaps, which began before I even arrived. Before arrival, I checked in online to room...

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Helpful?
1Thank Joseph R
Joplin, United States
Reviewed 1 week ago

I've stayed here multiple times and I am always happy with the experience. The staff are very nice and helpful. They also generally speak excellent English and appreciate when you attempt at least a little Chinese (mine is terrible). It is also easy walking distance to the mall at the Guangzhou East train station which makes shopping easy if you...

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Helpful?
Thank Johnscott L
Zurich, Switzerland
Reviewed 1 week ago

I stayed for five nights at the Hilton Tianhe Guangzhou. The hotel has quite a good location, just a five minutes' walk from two metro stations or the East Railway Station. Several malls and restaurants are near the hotel. The staff is very friendly and for the most part speaks a decent English. The concierge even had a map of...

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1Thank mkoller
Reviewed 2 weeks ago via mobile

Overall, nice hotel with good enmities. The neighborhood is not the best... I was upgraded to executive suite which is amazing. Very specious and luxurious decor. Breakfast is unique, the verity is amazing!

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Helpful?
Thank Eran G
Zurich, Switzerland
Reviewed 2 weeks ago

As frequent business travellers we returned to the Hilton Tianhe. I'd rate it a top hotel in Guangzhou, very professional service attitude which leaves no room for complaints. The staff in the Executive Lounge is very friendly and they were extremely helpful to fulfill our extra requests. The rooms are up to the Hilton Asia standard (which is much higher...

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1Thank Marcel M
Hong Kong, China
Reviewed 3 weeks ago

In 50 years of global travel this is, without exception, the BEST hotel I have stayed in. All round excellence; management, service, rooms, facilities, food, location and access to travel nodes, simply the best. One of the very few hotels that is better tham home!

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1Thank Y5997NPpeterd

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: £90 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Ctrip TA, Hotels.com, Travelocity, Booking.com, Agoda and Priceline so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#61 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
8 questions
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors can have a better night view of Guangzhou”
 of 5 bubbles db52579, 1 Dec 2016 | Read review
“the executive floors are very nice, top 4 floors”
 of 5 bubbles mick_se11, 16 Nov 2016 | Read review
“The rooms on the front of the building offers a great view of GZ skyline and even Canton Tower.”
 of 5 bubbles 17rubenf, 8 Nov 2016 | Read review
“My deluxe room was very spacious”
 of 5 bubbles GavinC505, 27 Oct 2016 | Read review
“Check the bed before you unpack!”
 of 5 bubbles DINNINGCRITIC, 14 Oct 2016 | Read review
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