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The Garden Hotel Guangzhou

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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou!
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

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2,830Reviews
1,574Photos
21Q+A
100Room tips
Traveller rating
  • 1,299
  • 1,233
  • 221
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  • 30
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  • English
Popular mentions
Amazing Service special the lobby bar the stuff was so kind and friendly the band was also amazing great location elegant all was great food breakfast Helpful and the best part the stuff speak very good English !!!!
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Response from thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou
Responded 1 week ago
Dear Mr. Hedna, Thank you for sharing a review of your recent stay with us! We are happy to know that our colleagues at the Lobby Bar left a great impression on you and that you had a great time listening to our band! We would also like to thank you for the kind compliments in regards to our location as well as our breakfast buffet spread. We hope we'll have a chance to welcome you back again to our hotel in the furute!! Warm regards, Stephanie Guest Experience Officer
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Hotel's Favourite
If I'm forgetting the "too fancy" lobby whole hotel was very pleasant experience. The crown of it was the restaurant which was offering delicacies of the local kitchen and the quality was really corresponding its' excellent reputation. Although have been travelling in several
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Response from thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou
Responded 26 Oct 2018
Dear Jyrki M, Thank you for taking the time out of your busy schedule to write a review of our Hotel. We are happy to know that you had a pleasant experience here especially at the abovementioned restaurant. The team will be happy to know that their efforts do not go unnoticed! We hope to welcome you back for your future trips in Guangzhou! Warm regards, Stephanie Ho Guest Experience Officer
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This hotel is beautiful. All the staff speak excellent English and are all kind. The pool and hot tubs are clean. Great noodle restruant down the road. If you are looking for the BEST HOTEL EVER, stay at the Garden Hotel. Also, the rooms are modern and comfortable and have
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Response from thegardenhotel, Guest Experience Manager at The Garden Hotel Guangzhou
Responded 2 weeks ago
Dear coloradogirl7889, Thank you for taking your time in reviewing your recent stay with us at The Garden Hotel. We're glad to know that our hotel is rated as best hotel and that your expectations have been met in many areas in regards of our customer service and facilities that gave you a great stay experience. Delightful news to us all knowing that our huge back garden with 18m twin waterfall and our spiral wooden staircase at the lobby are able to leave you with an impressive impression of our hotel. Thank you once again for all the great compliments and we are look forward to welcome you back in the near future with more fun vacations to come! Best regards, Jimmy Guest Experience Manager
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I really appreciate the help and professional service I received in this hotel specially from the manegar Mr. Jimmy kim ... definitely I am going to stay in this hot very often. . Nice hotel ..5 star customer service. . Thanks gain mr jimmy kim .. my advice to others if you
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Response from thegardenhotel, Guest Experience Manager at The Garden Hotel Guangzhou
Responded 3 weeks ago
Dear Mr. Jaouni, Thank you for taking your time out to give us a review on your recent stay with us at The Garden Hotel. Thank you kindly for your compliments in regards of our customer service and also glad to know that you enjoyed your breakfast buffet at Cascade Café with back garden waterfall view. We look forward to welcome you back again in the near future! Best regards, Jimmy Guest Experience Manager
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Hotel has a very good location with a nice GZ view. Breakfast and dinner open buffets are great. Room was good. They offered free food massage as well. I tried it and it was also good. The crew was also very warm and helpful. Certainly satisfied.
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Response from thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou
Responded 11 Jan 2019
Dear cemtecimen, Greetings from Garden Hotel! Thank you so much for sharing a review of your recent stay with us! We are glad to know that your overall experience has been satisfying. We are also happy to learn that you enjoyed the promotion of our newly opened spa! We hope to welcome you back in your future trips to Guangzhou! Have a great day ahead! Warm regards, Stephanie Ho Guest Experience Officer
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Garden Hotel Guangzhou
The Garden Suite at The Garden Hotel Guangzhou
Professional photo exclusively commissioned by TripAdvisorThe Garden Hotel Guangzhou
The Premier Suite at The Garden Hotel Guangzhou
Professional photo exclusively commissioned by TripAdvisorThe Garden Hotel Guangzhou
The Premier Room at The Garden Hotel Guangzhou
Professional photo exclusively commissioned by TripAdvisorThe Garden Hotel Guangzhou
The Garden Suite at The Garden Hotel Guangzhou
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funny you mentioned that because i understood they recently changed them. but the major trick is they have a comforter type underneath the sheets that gives the extra hugging feeling!!! love it !!!
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I am afraid I am not sure but I see you have an answer now. The concierge are very helpful at this hotel and roads and traffic seem to be reasonable.
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yes it has
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Yea
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"For quietest and cigarette smokeless rooms and halls use any floor you like."
"If you don't like cigarette smells then choose another hotel."
"Pls, check everything you need prior to reserve as they charged unexpedly"
"Lower floors have remolded "Asian" style rooms and upper floors have conventional layout."
"I suggest asking for a room with a view of the Canton tower."
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PRICE RANGE
US$136 - US$342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
828
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