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Pullman Guangzhou Baiyun Airport

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#16 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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Pullman Guangzhou Baiyun Airport
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1,504 Reviews from our TripAdvisor Community

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Showing 942: English reviews
Reviewed 2 days ago NEWvia mobile

This hotel was very convenient for a stopover in Guangzhou - right at the airport. Was upgraded to a suite which was very spacious and comfortable. Extremely quiet as well, especially given it's right at the airport. Highly recommend. Only criticism is the hard bed - but that's just the norm in China.

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Helpful?
Thank Madcatty
aberdeen
Reviewed 2 days ago NEW

Stayed one night as had a 12 hour stopover on way to OZ , got an executive room which was great . Superb nights sleep you could have slept 5 in the bed it was that big . Great hotel as right on the airport .

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Helpful?
Thank dianegeorge
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear dianegeorge Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. All our Guests rooms are spacious and elegant especially our Executive rooms and they all have a huge bed and of course we have our new amenities from C.O.Bigelow which are well-known around the world and loved by our guest. Your right...

Miami, Florida, Usa
Reviewed 4 days ago NEW

Always when I'm in Guangzhou I prefer the Pullman. Easy access from airport, easy ride downtown by metro from airport station and for sure friendly helpful staff, perfect service and decent rooms. This time I got for my first time a room in the new Executive Wing. Reception offered to show me room acces, but I refused. A mistake coz...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Klaus5458
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Klaus5458 “THANK YOU FOR YOUR LOYALTY” Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We will be more attentive for your next arrival to show you the Executive wing which is beautiful and has our new Executive Lounge from 6:00 am in the morning till 12:00 pm midnight. Don’t forget our...

ChilliGarlic
Reviewed 5 days ago NEW

This is an impressive hotel, with a Guest Relations Manager (Andreas, I know you'll read this) who is second to none. Impeccable. Check in is so fast that time seems to alter its ordinary course. Your needs are anticipated at a distance that my eyesight cannot reach, let alone my awareness of what I myself may want. And I don't...

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Helpful?
Thank ChilliGarlic
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

ChilliGarlic “THANK YOU FOR YOUR LOYALITY” Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Of course I share your review with our great reception team which I know they will much appreciate. Thank you for staying at our exquisite Executive Wing with super spacious and elegant Rooms and with our new amenities...

Brisbane, Australia
Reviewed 1 week ago

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank qilingl2017
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Hongkong
Reviewed 1 week ago

Opposite door 13 at the international airport. Easy access to downtown via Mertro Line with Yuan 20,-- day ticket. Nice spacious rooms. Breakfast disappointing with cappucino only to be served for extra money and the same for soda water.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jackfranzmaria
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear jackfranzmaria Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. All our Guests rooms are spacious and elegant together with our Bath amenities from C.O.Bigelow which are well-known and loved by our guest. Your right we...

Sydney, Australia
Reviewed 2 weeks ago

Stayed in an Executive room on the 6th floor . We arrived via the International Arrivals hall entrance to the hotel. We had to negotiate to floors of escalators without assistance, there were no hotel porters around, only on the lower reception floor. Hotel and executive wing is new, but why they turn off or control the air conditioning is...

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Helpful?
Thank Greg N
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Greg N Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Our first priority is to listen to our guests to improve our Service and Product to make sure that all Guest can enjoy our Pullman Hospitality. We apologies for your inconvenient s and I share your point with our Front team...

Wellington NZ
Reviewed 2 weeks ago

I booked a room at the hotel when we had an overnight stopover but we were only flying economy so didn't get the free room. It was a great stay. Room service was good and I had a lovely bath while my husband had a great (but very, very, very expensive) massage. We arranged with the hotel for someone to...

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Helpful?
Thank casperWellingtonNZ
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear casperWellingtonNZ Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We have many Guests from beautiful New Zealand which choose our Pullman Hotel for there Stop over and also on there way back home and they all very happy to have rest in our Hotel. As you said we only 3 minutes...

New Delhi, India
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ravinder B
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Mssunshine12
Reviewed 2 weeks ago

After a long 11hr flight from Amsterdam to Guangzhou, I was facing a 7.5hr transit before another 12hr flight to New Zealand. I was in need of a pit stop. I decided to apply for a 24hr transit visa and check into the Pullman Hotel which sits right beside the airport. To get there, you have to go up to...

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Helpful?
Thank Mssunshine12
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Mssunshine12 Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We have many guests which are choosing our Pullman Hotel for Stop over before they are moving on to there next destination. We are right in the middle of one of busiest Airports in the World and we welcome Guests from all over...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 

Additional Information about Pullman Guangzhou Baiyun Airport

Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Region: China > Guangdong > Guangzhou
Price Range: £79 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Ctrip TA, Hotels.com, Priceline, Agoda and ACCOR so you can book your Pullman Guangzhou Baiyun Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#51 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Guangzhou Baiyun Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms very quiet”
 of 5 bubbles GregN464, 6 Jan 2017 | Read review
“Bring a space heater”
 of 5 bubbles cantWorkOrSleep, 30 Dec 2016 | Read review
“My Courtyard View Superior room was great.”
  • View from my Superior Room - Pullman Guangzhou (18/Aug/16).
  • Courtyard View Room - The Pullman Guangzhou (18/Aug/16).
  • Very nice bathroom at The Pullman (18/Aug/16).
  • Fabulous King Bed - The Pullman Guangzhou (18/Aug/16).
 of 5 bubbles Roberts69, 27 Dec 2016 | Read review
“I paid RMB918 for this room which i believe i can stay in Hilton Guangzhou for the same price with much better interior and services”
 of 5 bubbles Lester553, 21 Dec 2016 | Read review
“non smokers”
 of 5 bubbles mikjey28, 20 Dec 2016 | Read review
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