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Springdale Serviced Residence Guangzhou

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#41 of 3,376 Hotels in Guangzhou
Certificate of Excellence
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Springdale Serviced Residence Guangzhou
Springdale Serviced Residence Guangzhou
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195 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Beirut, Lebanon/ USA
Reviewed 3 days ago NEW

I stayed at the Springdale Serviced Residence for one week this month, while finalizing the adoption of my two disabled children. In my trip preparations, it appears I accidentally booked two apartments for my family when trying to modify an existing booking for one apartment. All follow-up information sent by Booking.com had referenced only the one hotel booking I intended...

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Helpful?
Thank greatstepho
Reviewed 6 January 2017

We had a smooth check-in. However, the next day, when we were about to check out and doing our last minute check on things we might leave behind, I noticed a stain (not sure what it is) on the inside bedsheet which made me think if we slept on a used sheet the night before :( On our next visit...

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Helpful?
Thank Cristina W
frontoffice_ssr, Guest Service Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Ms.Cristina, Thank you so much for your recent visit and comments. Meanwhile, we would aslo like to express our apology for any inconvenience and uncomfortable cause to you. We are communicated your feedback to concerned department, and we will spare no efforts to deliver consistently good service to provide every guest. Once again, we do really sorry and hope...

Nairobi, Kenya
Reviewed 1 January 2017

We had booked a studio apartment online on a bed and breakfast basis for a week stay. We prepaid for the total only to be asked an rmb 1200 deposit in cash. We refused to pay for this deposit only to be locked out of the apartment on the fifth day. Again we asked for a late checkout which was...

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Helpful?
Thank chandraitha
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Chandraitha, Thank you for you selecting Springdale Serviced Residence for your recent stay in Guangzhou.Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable caused to you. Beacause our room key vaild time is till your check out date at 12:00 by default, if request to late c/o after 12:00, we need your key to...

Reviewed 30 December 2016 via mobile

I've just returned from a 5 night stay with Springdale, this is my 3rd year staying here. Springdale is our choice of accommodation in Guangzhou after a great stay with them in 2014. Unfortunately, due to a laundry bag incident, I've decided to look elsewhere when I travel to Guangzhou for my 4th visit in 2017. In the midst of...

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Helpful?
1Thank nana E
frontoffice_ssr, Guest Service Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Nana, Thank you so much for the 3rd times you choosing our service apartment as your preferred residence. Meanwhile, we would aslo like to express our deeply apology for any inconveniece and uncomfortable casused to you. We are communicated your feedback to concerned department and the investigation is in process.We will spare no efforts to deliver consistently good service...

Reviewed 20 December 2016 via mobile

The checkin counter is swarmed by couriers packing - noises and cluttering. Very unprofessional. The renovations drilling din during day time was unbearable, not for young children that needs mid day rest. The pettiness of the hotel that only limits 4 bottles max mineral water (the small bottle some more!) and request to charge more for any extra. The breakfast...

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Helpful?
Thank Nobeer4me
frontoffice_ssr, Guest Service Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Mr.Nobee, Thank you so much for you selecting Springdale Serviced Residence for your recent stay in Guangzhou. Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable caused to you. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Unfortunately, there is no way of...

Mauritius, Africa
Reviewed 14 December 2016

I highly recommend this place to stay as the staff is very pleasant, apartment were very clean and amenities functions well. Location is 5 star. I did a lot of browsing myself on the internet before choosing a hotel to stay as I was on a family travel with our 3 kids of 9 years and younger. everything went perfect....

Review collected in partnership with this hotel
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Helpful?
Thank jeanmarie707
frontoffice_ssr, Guest Service at Springdale Serviced Residence Guangzhou, responded to this review

Dear Mr.Jeanmarie, Thank you so much for taking your precious time to review our hotel and share you such detail and valuabe comments with us. And the comments posted regarding your stay are very appreciated by us as constructive feedback is always well received. We are looking forward to welcome you again. Best regards, Bruce

Singapore, Singapore
Reviewed 30 November 2016

Rooms are comfortable, clean and big, with most amenties provided. Excellent service from the staff. Nice breakfast with bost oriental and western spread. Great location, very accessible to most places and near the metro

Review collected in partnership with this hotel
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Thank xygirl
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Guest, Thank you so much for taking your precious time to review our hotel, it was our honor to have such great comments from you. We are looking forward to your next arrival and provice you the excellent service. Best regards, Bruce

Singapore, Singapore
Reviewed 17 November 2016

Though location is good and convenient, room looks very old. There is also leakage of water somewhere in the toliet and after every bath, the floor will be very wet. For the high price paid for the room, should expect better room conditions, facilties and breakfast. 0

Review collected in partnership with this hotel
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Helpful?
Thank rc0202
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Sir, Thank you for your recent visit and your comment towards our hotel services. Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable casused to you. May we have your reservation number cause we will feedback to managerment department and the investigation is in process. Again, please do accept our sincere apology. Best regards,...

Reviewed 2 November 2016 via mobile

First of all I must point out that the staff are impeccable. Extremely helpful and extremely friendly. Unfortunately that's where the compliment stops. We booked a 3 bedroom apartment with remarks after remarks about getting a non smoking apartment as I am very allergic to cigarette smell. Oh boy, I got greeted by horrible horrible smell not only from the...

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Helpful?
Thank Nina L
frontoffice_ssr, Front Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Nina, Thank you for your recent visit and your comment towards our hotel services. Meanwhile, we are terribly sorry for any inconvenience and uncomfortable casused to you, especially about the smell and the pillows、towels. We are communicated your feedback to concerned department and the investigation is in process.Springdale will spare no efforts to deliver consistently good service to provide...

Reviewed 9 October 2016 via mobile

I had stayed here in 3 bhk apartment for two nights along with my collegues. Neat, clean and fully loaded apartments. Staff are very cooperative and helpful. Malls, metro station etc is very closeby to this hotel. Recommended for veg indian travellers looking to cook or have loaded kitchen.

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Helpful?
Thank Rite98
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Rite, Thank you so much for taking your precious time to review our hotel and share your such nice comments with us. We would like to thank you again and we are looking forward to welcome you again. Best regards, Bruce

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Springdale Serviced Residence is located in the heart of Guangzhou city—Tianhe District, putting you in close proximity to multinational companies, commercial offices and financial institutions. Nearby shopping malls like Teemall and Grand View Plaza give you quick access to a multitude of international fashion, dining and entertainment facilities. The Tiyuxi Road MRT Station is a mere 5 minutes walk and Guangzhou East Railway Station is within 10 minutes drive away. Each of the 175 serviced residences is furnished with a modern and comfortable living and dining area, broadband internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartments sizes from studio to three-bedroom apartments, to suit your lifestyle and budget. Our 24-hour on-site security personnel and closed-circuit TV security system ensure a safe living environment for you and your family. Springdale Serviced Residence is ideal for utives and their families looking for a balanced and enriching lifestyle. Our recreational residents’ programmes like city explorations and sports activities enable you to meet people and network within your community. Our fully-equipped gymnasium, sauna rooms and children playground are conveniently located on-site for you and your family to relax and recharge. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Springdale Serviced Residence Guangzhou

Address: No.105 West Tiyu Road, Apt. B1, Tianhe District, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: £59 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Springdale Serviced Residence Guangzhou 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Springdale Serviced Residence Guangzhou Hotel Guangzhou
Hotel Style:
#5 Family Hotel in Guangzhou
#14 Romantic Hotel in Guangzhou
#18 Business Hotel in Guangzhou
#29 Best Value Hotel in Guangzhou
#39 Luxury Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Springdale Serviced Residence Guangzhou staff and other travellers.
12 questions
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Questions? Get answers from Springdale Serviced Residence Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the main street”
 of 5 bubbles chandraitha, 1 Jan 2017 | Read review
“We stayed in a 2 bedroom apartment, Room 508 which is spacious and has quiet facing.”
 of 5 bubbles ouichoo, 19 Sep 2016 | Read review
“Choose other western hotel if you need access to google, facebook, or gmail”
 of 5 bubbles Hersyah, 17 Sep 2016 | Read review
“Non-smoking room was well maintained... no smoke smell at all”
 of 5 bubbles mhmuh4, 7 Dec 2015 | Read review
“Room on high floors is good”
 of 5 bubbles Lakhbir177, 20 Nov 2015 | Read review
5 of 5