We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Guangzhou

Save
Traveller (706)
Room & Suite (151)
Dining (25)
Ratings and reviews
Certificate of Excellence
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“churchill bar”(18 reviews)
“canton tower”(42 reviews)
“the club lounge”(33 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
Situated in the new CBD Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, our Guangzhou hotel provides...
Offers from The Ritz-Carlton, Guangzhou
Special Offer: Member Rates
Hotel packages
View all hotel information
Location and contact
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Name/address in local language
Hotel website
19.4 miles to Baiyun Airport
19 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,175)
Filter reviews
463 results
Traveller rating
363
67
18
8
7
Traveller type
Time of year
LanguageEnglish
More languages
363
67
18
8
7
Show reviews that mention
All reviewschurchill barcanton towerthe club loungeclub teamladies and gentlemenopera houseguangdong museumasian gamestv towerthe pearlcanton fairbreakfast buffetriver viewconstruction siteluxurious hotelfitness centerbusiness trip
FilterEnglish
Updating list...
1 - 5 of 463 reviews
Reviewed 5 days ago via mobile

A wonderful stay on the club floor at the Ritz Carlton here in Guangzhou, the team on this floor are outstanding, Roxanne an intern prepared full directions on how to get to the old town, to experience a very popular selection of desserts. As well...More

Review collected in partnership with 单个酒店
Thank Geraldine B
Response from RitzCarltonGuangzhou, Director of Rooms at The Ritz-Carlton, GuangzhouResponded 2 days ago

Dear Geraldine B, It’s great that you had such a nice stay with us during your recent trip to Guangzhou. Our team feel truly honored that the service has attained high recognition from our valued guests like you. As you mentioned, our Lai Heen Chinese...More

Reviewed 1 week ago via mobile

This hotel is one of the nicest hotels I stay in China. Not to mention the size of the room, the view from the room is also great. The hotel staff is also very knowledgeable and helpful. Since I am a foodie, I feel that...More

Thank Charles L
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear Charles L, It’s great that you had such a nice stay with us during your recent trip to Guangzhou. We are so honored that you recognize us as one of the nicest hotels in China. All of our Ladies and Gentlemen will continue to...More

Reviewed 2 weeks ago via mobile

I’ve just spent three days at The Ritz Carlton in Guangzhou. I booked a city view room on the club floor. We were upgraded on arrival to a suite. The staff here cannot do enough to ensure you have a wonderful stay. A special thank...More

Thank Dubtosyd
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear Dubtosyd, It is our great pleasure to have you staying with us! I am so honored to learn that our team at the Club Lounge has made your stay different and unforgettable. Your recognition is definitely a big motivation to encourage the team to...More

Reviewed 2 weeks ago via mobile

Thank you all the staff from this restaurant for this surprise!! Especially Mary and the handsome chefs~(The sing birthday song for me!!!) PS:The cake is so deliciousssssss!You must try all the desert in the Ritz-CartonMore

Review collected in partnership with 单个酒店
Thank ChoyingLee
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear ChoyingLee, It is our pleasure to have you celebrating your birthday with us. I wish you happy birthday again and I hope this unforgettable memory can last forever. We will pass your comment to the rest of team and all our ladies and gentlemen...More

Reviewed 2 weeks ago via mobile

We have been staying at Ritz for a week now. We like the location and the room, however we have had a couple bad experiences with the restaurant so far. I almost do t want to go back but I have to because we paid...More

Thank Neda E
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear Ms. Neda E, Thank you for taking the time and effort to share with us your stay experience feedback - both the good and bad, particularly on the restaurant service you received. Please allow me to extend my regrets and apologies for the negative...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$202 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#225 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#225 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (706)
Room & Suite (151)
Dining (25)
Pool & Beach (4)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
meikui
14 June 2018|
AnswerShow all 3 answers
Response from funt0travelwith | Reviewed this property |
I guess depending on how you get there. The hotel has a pick up for around RMB 800 (if i remember) can is around RMB 150 and used the subway under RMB 20 and you can connect almost directly to the hotel.
0
Votes
michellelui2412
18 March 2018|
AnswerShow all 2 answers
Response from Musaaid | Reviewed this property |
Yes its allow but iam not quite sure about charge or not Have a great trip
1
Vote
SYLLOU
7 October 2016|
AnswerShow all 6 answers
Response from WoTExpat | Reviewed this property |
Yes they certainly do. The sockets are multi functional and take plugs from UK, Europe, US and Australia. Worry not.
2
Votes
Room Tips
"Some rooms offer a view of the Pearl River."
Read review
"Ask for view of Guangzhou Tower"
Read review
"Ask for a room with a river or park view. The vistas from the higher floors are spectacular."
Read review
"luxury, well-designed, good view, best location, comfortable"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing