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Sheraton Guilin Hotel

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Traveller (651)
Room & Suite (212)
Dining (68)
Overview
Hotel website
No.15 Binjiang Road, Xiufeng District, Guilin 541001 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,318)
Filter reviews
768 results
Traveller rating
190
306
193
60
19
Traveller type
Time of year
LanguageEnglish
More languages
190
306
193
60
19
Show reviews that mention
All reviews li river great location pedestrian street chinese restaurant club floor restaurants and shops buffet breakfast comfortable hotel view of the river lobby area elephant trunk hill central location night market spg china atrium tour
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1 - 5 of 768 reviews
Reviewed 1 week ago

The location of the Sheraton is perhaps its only merit. The service is quite average and so is the food and the breakfast options are terrible. If it wasn't a SPG property or if it was located elsewhere, we would have never stayed here.More

1  Thank PushExplore
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

Dear Guest, Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor. Regarding your food and service experience, could you tell us more detail suggest and we will try our best to improve it. We would like to express our sincere apologies...More

Reviewed 2 weeks ago

The hotel looks a little tired but our room was spacious, clean and had a great bed. The included breakfast was plentiful with a buffet serving both Chinese and western food. The location was great. Our room had a view of the street and the...More

Thank DrillerBurlington
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 2 weeks ago

Dear guest, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team....More

Reviewed 3 weeks ago

this should be the first 5 star hotel in the area, and it's very conveniently located across the Lijing river, and major location markets/restaurants, .... are right behind the hotel. however, hotel is showing the sign of the age, not as modern as most of...More

Thank sling2008
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 2 weeks ago

Dear Guest, Thank you so much for choosing Sheraton Guilin Hotel and sharing your review on Tripadvisor. We are glad to hear that you and you enjoyed our location. Regarding your club lounge experience, because so many guest complaint original open time was too late...More

Reviewed 16 September 2018 via mobile

This hotel is an excellent base for exploring the area. Our private tour guide picked us up every day and we were not too far from everything we wanted to see. Shopping and eating area out the back of he hotel. We went out for...More

Thank MixMasterMoll
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 4 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are glad to hear that you enjoyed your stayed with us. Regarding your dissatisfied experience, we would like to express our sincere apologies for that, we did...More

Reviewed 14 September 2018 via mobile

We flew from Hangzhou to Guilin for a mini break and took advantage of our elite status by booking at the Sheraton. While somewhat dated, the hotel staff were professional, our free upgrade to a junior suite was a nice touch and everything was in...More

Thank YVR-BTR-BRC
Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 4 weeks ago

Dear guest, Thank you for sharing this lovely review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team....More

View more reviews
About
Food & drink at the hotel
Bene On 7
3 reviews
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
408
Price range
US$73 - US$106 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Guilin
,
Guilin Sheraton
Location
China > Guangxi > Guilin > Downtown / Downtown River-view Area
Hotel class
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
408
Price range
US$73 - US$106 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Guilin
,
Guilin Sheraton
Location
China > Guangxi > Guilin > Downtown / Downtown River-view Area
Photos
Traveller (651)
Room & Suite (212)
Dining (68)
Pool & Beach (12)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 207 nearby attractions
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Questions & Answers
Ask a question
kccy2912
14 September 2018|
AnswerShow all 2 answers
Response from muiyin | Reviewed this property |
I only stay there for 1 night and do not use tour guide.
0
Votes
Ben_Dover69
15 April 2017|
AnswerShow all 4 answers
Response from Koa K | Reviewed this property |
The Hotel does not provide transport from the airport. But if you request on from the hotel, assuming that they will provide, the charge will be very much more than you can get from the airport. Lots of Taxis are available... More
2
Votes
Room Tips
"Up as always and be aware of which way the room faces."
Reisende935
27 Jul 2018
Read review
"Great views of the river; very close to the night market."
S2rmcaller
29 Jun 2018
Read review
"Choose a room in a better hotel."
SonicQuotient21
3 Jun 2018
Read review
"this hotel caters for large tourist groups - terrible food quality /old rooms"
Paulobtrip
21 Apr 2018
Read review
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