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La Seine Art Hotel

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#258 of 2,459 Hotels in Xi'an
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29 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2011

Well....where should I start?  First of all, this is the least welcoming hotel I  ever stayed at.  The service is HORRIFIC!!! None of the staff spoke decent English.  Me and my boyfriend were lucky enough because one of us spoke Chinese somewhat, so we managed.  Asking for any help from the staff is like pulling teeth.  Not only are they   unhelpful but most of them don't  even seem to know the services they supposedly provide!  For example:  we wanted to order some room service, and they told us that they  only do breakfast, even though there is a menu in the room saying  food is served from 11am to 11:30pm.  Second example of their  'wonderful' service is, we had tea and coffee in the morning, and because we didn't have time to finish it, we left some in the mugs.  Instead of giving us new or cleaning  our mugs, they just put lids on them.    As if any one in their right mind would want to drink cold tea and coffee that have been sitting in the room the whole day.  When asked  for... More 

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1 Thank Clam12
Netherlands
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 November 2009

We really enjoyed our stay at La Seine Art Hotel. We arrived quite late in the evening, around 11pm, and still the personnel was very friendly and even willing to bargain. Maybe it's because we visited Xi'an quite late in the season (off-season?), but we got a réally good bargain: 358rmb a night (approx 36 euro) for a hotel that would have ranked among at least 4-star hotels at home. We got a very nice, clean and comfortable room for this price, plus an american-style breakfast served in our rooms (milk, juice, yoghurt, cornflakes, bacon and eggs, croissants, jam)! We also dined at the hotel's restaurant, located close to the MacDonalds near the Bell Tower. We had a fabulous French diner here, which maybe wasn't surprising, but it was very good indeed. I warmly recommend La Seine Art Hotel and the restaurant to any (Western?) tourist visiting Xi'an! More 

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3 Thank Neechan82

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Amenities

Additional Information about La Seine Art Hotel

Address: No.17 South Main Street, Xi'an 710001, China
Region: China > Shaanxi > Xi'an > Downtown , Beilin District
Price Range: £21 - £27 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Seine Art Hotel 4*
Number of rooms: 36
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Also Known As:
La Seine Art Hotel China/Shaanxi
Hotel Style:
#67 Luxury Hotel in Xi'an
#136 Best Value Hotel in Xi'an
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