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Sheraton Xi'an North City Hotel

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Traveller (503)
Room & Suite (163)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The swimming pool (5F) has been closed temporarily due to the maintenance(From July 16th to 20th 2018) . We do apologize for any inconvenience.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Hotel deals
1,431Reviews
578Photos
15Q+A
52Room tips
Traveller rating
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  • 181
  • 45
  • 24
  • 13
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Popular mentions
I have stayed for 3 nights, Robert from concierge service was very helpful, I called him ahead of time, he took my tour plan and arranged local tour guides for lot cheaper price, he also made itinerary for rest of the days! Booked cabs as needed.
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 2 days ago
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
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Visited here since last November, and been to all the Marriott hotels in Xi'an. But Sheraton Xi'an North City hotel is the only one I would like to stay each single time here for business trip. Feel extremely warm welcomed here, especially Elena and Trist. Elena is the manager
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 3 weeks ago
尊敬的赛瑞喜来登贵宾, 感谢您入住西安赛瑞喜来登大酒店并抽出宝贵的时间对酒店进行点评。我们非常愉快的获知此次的体验令您满意!我在此代表我本人及我们的团队,感谢您对万豪集团品牌的支持,您对我们的认可将极大的鼓励我们以更加优秀的服务热忱工作!酒店地理位置优越,位于地铁2号线龙首原站B出口,可轻松抵达高铁北客站、钟楼、大雁塔等地,酒店附近有大型购物中心及超市,十分便利,非常感谢您对我们的支持,我们期待着您的再次光临。祝好! 西安赛瑞喜来登大酒店总经理- Rita Wang 王芙蓉
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Quick pluses: Stayed in a suite, and it was very nice! Large rooms, great amenities, and away from the noise of the Main Street below. Located conveniently next to a metro station, three stops away from the bell tower, drum tower, and Muslim Street. I highly recommend visiting
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 31 Jan 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
This hotel is wonderful. Haviing been ugraded as a Marriott Platinun Premier to Club level I enjoyed a perfect room , I received perfect service both at club lounge and Concierge . Enjoyed delicious food. It ialso has an excellent location next door to the subway. It was a
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 13 Jan 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
This hotel services tour groups from around the world. I felt like I was attending a United Nations event. Majority of the guests appeared to be in tour groups which translated to flows of mobs during the rush hours. Hotel is very conveniently located near a subway stop,
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Response from AbeX2, Manager at Sheraton Xi'an North City Hotel
Responded 1 Jan 2019
Dear guest, Thank you for choosing Sheraton Xian North City Hotel. We are appreciate that takes your time to share the experiences with us. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Rita Wang General Manager
Read more
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mini bar area
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Still waiting for email to concierge I arrive in a week please send email
Why don’t you call hotel directly? Even if you book through SPG, calling the hotel directly allows you to clarify bed configuration, particular room number (based on availability obviously). Their English though not perfect is surprisingly adequate.
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I have no idea if the kids stay free but the rooms are huge and asking for a 2 bed room should be plenty big enough.
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My rate included breakfast. H
1 vote
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123
"We had a higher floor and it was very quiet"
"Best five star hotel to stay if you are interested in local people’s daily life"
"Any room is great"
"I always request hotel room without facing the main road to have an extremely quiet room for peaceful sleeping at night."
"High up for the view"
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12345611
PRICE RANGE
US$76 - US$127 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
487
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