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Sheraton Xi'an North City Hotel

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#10 of 2,459 Hotels in Xi'an
Certificate of Excellence
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313 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Uk
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

We travelled by train from Beijing to Xi'an North station. The hotel is easy to reach by Line 2 subway and the exit from subway is right next to the hotel. The hotel was clean and comfortable. We had no problems in the room - it wasn't too hot (compared to other hotels have stayed in at this time of... More 

Helpful?
Thank Aussyrunner
Kansas
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 days ago NEW

Nice first impression, beautiful hotel on the outside, good location. Our room was on the 22nd floor, very spacious. We enjoyed the bar our first night in the hotel, each having a glass of wine. The servers were friendly. We were with a tour group and very active during our two day stay in Xian. The breakfast buffet was included... More 

Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
Thank KANR
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.It is so pity to heard that and very sorry about it. Please be assured that your detailed comments have been noticed and reported to leadership.We do sincerely hope we have the pleasure to welcome you back to our hotel. More 

Hong Kong, China
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

I stayed there for 3 nights, it's next to subway station, turn left and walk 30m from the subway entrance. 3 stops to bell tower(Zhong Lau) (2 rmb), 4 stops to Yung Ning Mun (2 rmb). Room is clean with shower and bath tub. Gym and indoor swimming pool on 5/F. The only thing is there was draining problem on... More 

Helpful?
Thank Rita F
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for taking the time to share your experience. This is only through guests' comments like yours that we are able to improve & maintain the sheraton service standards & quality. Please be assured that your detailed comments have been noticed. We are working to improve the hardware and software standards esp... More 

Hong Kong, China
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

I stayed a week in this hotel for sight seeing. Everything is good as a 5 star hotel. I just want to mention the location is excellent. It is close to the walled city. The hotel is next to Xi'an Metro Long Shou Yuan station. Few stations to reach most of attractions in Xi'an city especially the new Line 3... More 

Helpful?
1 Thank TW H
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. The hotel located in 32 Wei Yang Road, B exist of Long Shou Yuan Railway Station, Our hotel provides convenient access to the adjoining shopping malls, restaurants and local attractions. We are glad that... More 

Canberra
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

The only reason I don't give a 5-star rating is I think the Westin in Osaka is abetter hotel, but it is a 4.5 star effort. Sheraton Xi'an North City Hotel is a very good hotel, I can't find anything wrong. The position is excellent, quiet and convenient, just 3 metro stops from the Bell Tower station. The lobby looked... More 

Helpful?
1 Thank pigsyACT
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. More 

Swindon
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago via mobile

I arrived at the hotel at 15 minutes after midnight after travelling London to Dubai to Beijing to Xi'An. A trip of over 30 hours of travel. Upon my arrival I was told: 1. I was being given a room with twin beds. I explained that was not what was booked, not what my credit card guarantee was given for... More 

Helpful?
Thank Anver Q
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for taking the time to share your experience. This is only through guests' comments like yours that we are able to improve & maintain the Sheraton service standards & quality. Please be assured that your detailed comments have been noticed and reported to leadership. We are working to improve the hardware... More 

Bexhill, England, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Not too far from the Walled city, need to be able to walk a distance to see this though. The walk gives an insight into the local area. The traffic is busy as usual and skill and confidence needed to cross the roads. The hotel is clean and modern with polite and helpful staff. The food is very good in... More 

Helpful?
2 Thank Sue H
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for taking the time to share your experience. This is only through guests' comments like yours that we are able to improve & maintain the sheraton service standards & quality. Thank you again for sharing your experience and we look forward to the opportunity of welcoming you back in the near... More 

Trenton
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Luxury hotel north of the city walls. Rooms are sleek and modern, quiet and comfortable. Large buffet breakfast with both American and Chinese offerings. Hotel also offers an American steakhouse for anyone who tires of the local offerings.

Helpful?
1 Thank Brian M
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for taking the time to share your experience. This is only through guests' comments like yours that we are able to improve & maintain the Sheraton service standards & quality. Thank you again for sharing your experience and we look forward to the opportunity of welcoming you back in the near... More 

Denver, Colorado
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 weeks ago

I enjoyed a four night stay in room 1531, which was large, comfortable, well furnished and very clean. The staff from the front desk to the bell desk to the executive lounge were all interested in making my stay the best it could be. There is a Metro station next to the hotel, Long Shou Yuan (exit B), which made... More 

Helpful?
2 Thank Jay G
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian North City Hotel. Located in 32 Wei Yang Road, B exist of Long Shou Yuan Railway Station, Our hotel provides convenient access to the ajoining shopping malls, restaurants and local attractions. We are glad that you enjoyed the convenience of our location. Thank you for your feedback on your recent stay.We are pleased to... More 

london
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016

Smart luxury hotel with good quality breakfasts on buffet basis. Large good quality and well fitted bedrooms and spacious bathroom with large powerful shower and good free standing bath Excellent staff. Good location for Bell Tower and Muslim quarter. Spacious foyer and pleasant cocktail bar

Helpful?
1 Thank spligit
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking

Additional Information about Sheraton Xi'an North City Hotel

Address: No.32 Weiyang Road, Xi'an 710014, China
Region: China > Shaanxi > Xi'an
Price Range: £73 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Xi'an North City Hotel 4.5*
Number of rooms: 491
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Ctrip TA and Odigeo so you can book your Sheraton Xi'an North City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Xi'An North City Hotel China/Shaanxi
Hotel Style:
#2 Romantic Hotel in Xi'an
#7 Family Hotel in Xi'an
#8 Business Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#30 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Xi'an North City Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Xi'an North City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to ask for a better view room.”
 of 5 bubbles 623vickyw, 1 Jul 2016 | Read review
“Good location”
 of 5 bubbles Stan228, 22 May 2016 | Read review
“Stay on the higher floors or in the club suites!”
 of 5 bubbles jessicalT323UU, 21 May 2016 | Read review
“be a SPG member”
 of 5 bubbles yandie, 2 Jan 2016 | Read review
“Ask for the two storey suite!!”
  • walk in robe
  • bedroom
  • office area
  • looking down to lounge room from second floor
  • looking up to second floor
  • kitchen and breakfast bench
  • Lounge room in suite
 of 5 bubbles travel_enhancement, 22 Dec 2015 | Read review
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