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Citadines Xingqing Palace Xi'an

Traveller (20)
Room & Suite (11)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
77Reviews
42Photos
1Q+A
0Room tips
Traveller rating
  • 31
  • 32
  • 11
  • 0
  • 3
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  • English
Popular mentions
Stayed here during Golden week which is obviously a very busy time during Xi’an. When we entered the hotel the staff were extremely rude and very unhelpful. The room was clean and comfy but average. The location isn’t the best, it’s not near a metro so we either had to mo bike
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If I could give zero I would. This hotel has to win the award for the rudest most unhelpful staff ever. They clearly don’t like Western visitors. Ok we don’t speak Chinese well, but we stayed in 7 hotels across China and Japan and didn’t receive such distain in any other hotel.
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Really bad hotel, amazed it got so many good reviews. The room was dirty, the floor hasn't been cleaned in weeks, the toilet had urine at the back of the seat and the bedsheets had stains on. The room was 24 degrees C when we got there it was so hot, the member of staff who
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I actually really enjoyed our stay, but some things did knock it down to a 3/5: Pros: Clean, comfortable room Easy late check in Good breakfast Good design/ambiance Live music in lobby sometimes Close to decent food Surprisingly not crazy for Golden Week Price Pretty solid
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The hotel was clean and in good shape. The staff I dealt were courteous and could speak fair English. The room was nice, the beds were comfortable. The location was central. It was about a 1.5 mile walk to the walled city. If you are in town a short time, you may want to be
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Album Categories
All photosTravellerRoom & SuiteDining
Spacious and well placed beds
Photo provided by managementCitadines Xingqing Palace Xi'an
2Bedroom Deluxe Kitchen
Photo provided by managementCitadines Xingqing Palace Xi'an
Studio Twin
Photo provided by managementCitadines Xingqing Palace Xi'an
Studio
Photo provided by managementCitadines Xingqing Palace Xi'an
Studio
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11
PRICE RANGE
US$51 - US$71 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
138
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