We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Xi'an

Show Prices
#9 of 2,503 Hotels in Xi'an
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Xi\\
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

320 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 251: English reviews
Birmingham, United Kingdom
Reviewed 2 days ago NEW

Great location, just between 2 ring road and Zhuque Avenue, 10 min drive to inner city. Room is amazing big. separated bathroom and toilet, both with big enough size. But unbeliveable thing is there is no minibar in the room.

 Report
Helpful?
Thank APT422
London, United Kingdom
Reviewed 3 weeks ago via mobile

Top hotel that is reasonably close to the city centre. The Small Wild Goose Pagoda is very close by. The Large Wild Goose Pagoda is further out. We stayed Christmas Eve and were surprised that the restaurant was serving only a special buffet (had thought Xmas would be such a thing) so had room service menu instead. Staff were helpful....

 Report
Helpful?
Thank Tunnel_Bore
Crowne Plaza X, Coordinator of Marketing and Communication at Crowne Plaza Xi'an, responded to this review

Dear Tripadviosr member , Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Palatine, Illinois
Reviewed 5 weeks ago

We stayed at this Crowne Plaza hotel as part of our Viking China tour and had a miserable time. Upon check in Nov. 4, our assigned room had a temperature of 83.6 degrees and did not seem to be cooling down. Others in our tour group experienced the same problems with their accommodations. Upon calling the desk, we were told...

 Report
Helpful?
Thank ringers707
Crowne Plaza X, General Manager at Crowne Plaza Xi'an, responded to this review

Dear ringers707, Greetings from the Crowne Plaza Xi'an. First, and foremost, please allow me to apologize for the negative experience that you had when you stayed with us on the 4th and 5th November. Unfortunately the air conditioning and the heating in the hotel cannot be operated separately from each other. Once the chillers have been shut down it takes...

Reviewed 27 November 2016

This hotel is a great value stay for a luxurious time. Check-in to check-out the hotel ticks all of the boxed. We stayed in a suite on floor 19, while it didn't have terrific views, the city was clouded in smog the whole time so nothing was lost. Great amenities and very friendly staff. Breakfast buffet was great with Western...

 Report
Helpful?
Thank robdoct
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Reviewed 25 November 2016 via mobile

Duty manager Michael was extremely helpful when we had no reservation on arrival. He recommended an upgrade to Club lounge - Worth it! Perfect room. Luxury facilities. Buffet breakfast. All with homely service! A surprise delivery of cake to the room for my birthday was an excellent touch. Would stay here again. Well done Crowne Plazaa

 Report
Helpful?
Thank Josh J
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member , Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Kuala Lumpur, Malaysia
Reviewed 24 November 2016

coming back for 2nd time and still loving it. the hotel provides excellent service. the room given was great as i'm IHG member and given room upgrade to suite 2 times in a row on each trip. the hotel breakfast was great.

 Report
Helpful?
Thank EWayC
Crowne Plaza X, Coordinator of Market and Communication at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look forward...

Rancho Cucamonga, California
Reviewed 24 November 2016

This is a 5-star property with a great buffet restaurant, as well as excellent facilities and amenities. It is clean, modern and classy, with excellent service and a staff sufficiently fluent in English. I couldn't ask for more.

 Report
Helpful?
Thank Henry K
Crowne Plaza X, coordinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tia Li Market & Communication

atlanta , georgia
Reviewed 4 November 2016

We stayed here as part of a Viking Cruise tour. Good location. A great bar with views from the top of the hotel. They have a restaurant on top also if you want views with dinner. We ate in the ground floor buffet, which as good.

 Report
Helpful?
Thank gwillen100
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor guest, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Manchester, United Kingdom
Reviewed 4 November 2016 via mobile

Duty Manager Michael and his team were so welcoming, kind and helpful as were the lady serving in the lobby bar, the waitress at breakfast and the gentleman on reception at checkout. I was upgraded to an executive suite on the 45th floor - a lovely, modern, spacious and well-appointed room with an incredible view. Breakfast had an excellent selection....

 Report
Helpful?
Thank adeandyo
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for staying with us recently and for taking the time to share your experiences on IHG website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Houston, Texas
Reviewed 28 October 2016

Very good hotel. Very friendly staff but limited English. Their buffet breakfast is good. We also had dinner there. The room was spacious and comfortable. The bathroom and shower were clean. I would definitely recommend this hotel.

 Report
Helpful?
Thank Patricia G
Crowne Plaza X, Marcom Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. Take your advice , we will strengthen English training to our staff...

276 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (210)
Viewed
View from Room (11)
Viewed
Dining (29)
Viewed
Room/Suite (55)
Viewed
Bathroom (14)
Viewed
Hotel & Grounds (25)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (5)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Xi'an hotels
2.0 mi away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,503 in Xi'an
475 reviews
2.8 mi away
Hilton Xi'an
Hilton Xi'an
#6 of 2,503 in Xi'an
1,022 reviews
1.8 mi away
The Westin Xian
The Westin Xian
#5 of 2,503 in Xi'an
558 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Sofitel Xian on Renmin Square
2.4 mi away
Shangri-La Hotel,Xian
Shangri-La Hotel,Xian
#4 of 2,503 in Xi'an
1,331 reviews
2.7 mi away
Gran Melia Xi'an
Gran Melia Xi'an
#2 of 2,503 in Xi'an
348 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: £79 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Ctrip TA, Priceline, Hotels.com and Agoda so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#7 Spa Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#34 Best Value Hotel in Xi'an
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Xi'an staff and other travellers.
5 questions
Ask a question
England
over a year ago
England
over a year ago

See all questions (5)

Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have fantastic amenities”
 of 5 bubbles robdoct, 27 Nov 2016 | Read review
“We had a king suite, and it was awesome. Loved it.”
 of 5 bubbles jenniferbZ9129VJ, 7 Oct 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
 of 5 bubbles Probably2Picky, 14 Jul 2016 | Read review
“The higher the better”
 of 5 bubbles MorrisVienna, 8 Jun 2016 | Read review
“Nice High Floor 42+”
  • 4210 Photo 3
  • 4210 Photo 5
  • 4210 Photo 2
  • 4210 Photo 4
  • 4210 Photo 1
 of 5 bubbles NicholasMarlow, 7 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay