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Sheraton Xi'an Hotel

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Traveller (384)
Room & Suite (106)
Dining (22)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
Hotel links
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Hotel deals
890Reviews
475Photos
6Q+A
45Room tips
Traveller rating
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  • 418
  • 147
  • 24
  • 12
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Popular mentions
+1
We arrived Xi’an Shereton hotel in March 16, this hotel is very comfortable and the concierge Jerry is a warm-hearted boy who help us a lot, so appreciate about his help. Definitely recommend this hotel and thanks Jerry again.
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Review collected in partnership with 单个酒店
Response from SheratonXian, Manager at Sheraton Xi'an Hotel
Responded 5 days ago
Dear Guest, Thank you for choosing Sheraton Xian Hotel as your temporary home in this journey. Jerry is excellent associate, and we are proud of them. Your compliments will be passed to hotel management team, and I will also let themselves know your good comments. Thank you again. We look forward to welcoming you again soon. Best regards, The Management
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Club rounge staff Nicole,Nancy,jenifer,Emily They are very kind. They provide a kind service every day. I am grateful to these people. I want you to reward these people.Especially, Nicole, Nancy has helped a lot since last year. Once again, I thank them
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Review collected in partnership with 单个酒店
Response from SheratonXian, Manager at Sheraton Xi'an Hotel
Responded 1 week ago
Dear Guest: Thank you for choosing Sheraton Xian Hotel as your temporary home in this journey. Nicole, Nancy, Jenifer and Emily are our excellent associates, and we are proud of them. Your compliments will be passed to hotel management team, and I will also let themselves know your good comments. Thank you again. We look forward to welcoming you again soon. Best regards, The Management
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The staff on the 3rd Floor VIP lounge. They continue to improve their services. Upon arrival, they knew I would be coming and got the room ready with air purifier in the room. As a frequent guest here. I must say the air pollution is pretty bad most of the time and local guests
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Breakfast was really good and varied. Room and toilet were very clean. Bed and pillows were very comfortable. Check in and check out were very fast. There are some restaurantsand convenience stores around the hotel. I highly recommend this hotel!
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Great Hotel in good location for all the city attractions of Xi'An. Staff super friendly and nothing is too much trouble. A special thanks to all the staff from the Executive Lounge, Sharon, Nancy, Zhong Ying, Tavia and Jason where excellent customer service was their aim and
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementSheraton Xi'an Hotel
Deluxe King Room
Photo provided by managementSheraton Xi'an Hotel
Deluxe Room
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12345622
Do you have kettles / microwaves in the room?
Dear Guest We have the kettles in the room, but we didn't have the microwaves in the room. Thank you and best regards Belinda
0 votes
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Dear Guest Warmly greeting from Sheraton Xian Hotel. There is two restaurants in our hotel. One is the Gate West Restaurant and another is Tang Yuan Restaurant. For the Gate West Restaurant we have the dinner buffet for one person is CNY258. This price already include service charge and vat. Tang Yuan Restaurant has the chinese dim sum buffet. it is CNY95 will subject 10% service charge and 6% vat. I hope this information will help you. We are looking forward to see you. Thank you and best regards. Belinda Online Distribution Executive
0 votes
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Does the Xi'An Sheraton have a bar or lounge for smoking cigars?
Dear guest, We are turly sorry that we do not sell smoking cigars in our bar and lounge. Thank you. Xi'an Sheraton Hotel
0 votes
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12
"Always ask for an upgrade if you are an SPG member."
"overlooking the front court yard"
"Ask for updated room"
"I do not know?"
"Rooms high up supplies a view"
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PRICE RANGE
US$66 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安喜来登大酒店sheraton xi anxi an sheraton
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
365
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