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Canaan International Hotel

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#1,098 of 2,459 Hotels in Xi'an
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114 Reviews from our TripAdvisor Community

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Showing 30: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

Everything just looks so dirty and smells bad. It needs a big remodel and new furniture. It remind me dirty Indian hotels in the states. Don't let the name fool you, there is nothing International or Business about the place. Trust me you will have better luck staying with some smaller Inns.

1 Thank Ge. Canaan S
Berlin, Germany
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 April 2015 via mobile

Ive stayed in lots of places but I wouldn't recommend you stay here. Price and hotel do not match, for half the price it is ok. Reception at check in were very rude. We were an inconvenience for her and she got very short very quickly. The room was dodgy. Bathroom was a tiled corner of weird proportions with filthy... More 

1 Thank Wildeo214

Travellers are raving about these Xi'an hotels

Plantation, Florida
Level Contributor
213 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 28 July 2013

There are more negatives than positives for this hotel. I will be brief: Negatives: 1- No English speaking staff. Difficult to even get a security box, as there isn't one in the room. 2- No English TV channels. I asked the manager, she dispatched a non- English speaking staff to check. Hmm. Don't you know???? Then staff member starts to... More 

2 Thank L A M
Huddersfield, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 April 2013 via mobile

I was shocked to read the other reviews about this hotel as we were happy with our room and stay. The only negatives are that the bed is very hard and the hotel was very difficult to find, basically because it isn't on the road it says it it, it's on a road just behind the main road. The location... More 

Thank lawmert
Ballina, Australia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 October 2012

When we first arrived at the entry to the hotel we thought we were in a slum area. As it turns out the area was not that bad. We found restaurants and shopping malls and markets within easy walk. The room itself was not that bad, Iv'e been in worse but for US$31.00 we could have done better. Our freinds... More 

Thank neiljoan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 May 2012 via mobile

This hotel should be closed. It is unfit to stay in. The sewer odor alone makes it unbearable. This hotel was booked for me by Great Wall Adventure Club Tour Organization. When I complained, all they could say was sorry. I have stayed in a lot of 3 star hotels. This one is a 0 star and would be closed... More 

4 Thank Tigne
Toulouse, France
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 January 2012

We booked a basic room on Expedia and were horrified by what we were offered so we upgraded to a "better" renovated room (About $5 more a night). This room was still a bit run down and not very clean. Bathroom had some bad sewer odours and the water stopped working for a few hours. Staff don't speak much English.... More 

3 Thank Jeff H
Level Contributor
142 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 November 2011

We stay at this hotel for 3 nights.. Room was very clean and bright.. Even thou it was off the main road and on a side street.. staff was very good also.. as manager came up to speak english to me and explain many things.. The onther thing i had to complain about was the food service.. As breakfast came... More 

3 Thank spottedhawk90
Gig Harbor, Washington
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 18 October 2011

This hotel may seem like a deal pricewise (320 Yuan per night) but even the old saying "you get what you pay for" would not apply to this terrible hotel. Off the beaten path of almost all transportation for hire, most cabs refuse to even go there. Its strange because its not really remote or far from the city sights,... More 

3 Thank pressonjh
The Hague, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2011

First of all, this hotel is difficult to find as the name of the hotel is only in Chinese. Second, during evening there are no English speakers at the front desk. You have the manager if you have questions. The hotel looks like as there hasn't been maintenance for a very long time! Especially the 4th floor with the restaurant,... More 

3 Thank fkrekel

26 photos of this hotel

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All Traveller Photos (21)
Room/Suite (4)
Bathroom (6)
Hotel & Grounds (8)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (5)
Room/Suite (1)
Hotel & Grounds (1)
Other (3)
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  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Canaan International Hotel

Address: No.132 East Street, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Price Range: £13 - £22 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canaan International Hotel 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Hotel Canaan International
Canaan International Xi An
Canaan International Hotel China/Shaanxi
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Questions & Answers

Here's what travellers have asked, with answers from Canaan International Hotel staff and other travellers.
1 question
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Questions? Get answers from Canaan International Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here.”
 of 5 bubbles neiljoan, 10 Oct 2012 | Read review
“Avoid the cheapest rooms. They have not been upgraded in decades.”
 of 5 bubbles JeffH923, 6 Jan 2012 | Read review
“We could not think of any tips other than pick a different hotel.”
 of 5 bubbles pressonjh, 18 Oct 2011 | Read review
“AVOID THIS HOTEL AT ALL COSTS and if you do stay here, do not use the tacky extras in the rooms!”
 of 5 bubbles souting, 20 Jul 2011 | Read review
4 of 4
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