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Sofitel Xian on Renmin Square

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Traveller (871)
Room & Suite (313)
Dining (39)
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Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“renmin square”(126 reviews)
“junior suite”(49 reviews)
“luxury room”(20 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,440)
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1 - 5 of 1,588 reviews
Reviewed today via mobile

The hotel is very well appointed with a large lobby. The rooms are very spacious, the bed must be 8 ft wide! The bathroom was also very large- I had to leave a light on to find my way in the dark! Only strange thing...More

Thank Arqueros
Reviewed yesterday

The hotel environment is wonderful and the staff very helpfull and friendly. Their English is good. The not so good experience relates to the details: rooms need a renovation. The breakfast was so so, I was expecting much better from Sofitel (lie in Guangzhou, by...More

Thank Ana Paula D
Reviewed 2 days ago

Great experience in the restaurant Sofitel on Renmin Square in Xi'an, China. Azur Justin particularly excellent in welcoming and ensuring our every need was met. I had dinner here twice during my stay in Xi'an, once from the menu and once from the buffet. The...More

Thank David P
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded today

Dear David P, Thank you for providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed the dining experience with us. I've shared your comments with the whole team, and in particular with Justin. We all feel very...More

Reviewed 2 days ago

A very comfortable and clean hotel in excellent location. Wi Fi is fast and all bathroom amenities provided. Breakfast has both Chinese and Western choices. Staff friendly and speak good English. Highly recommended.More

Thank Kim C
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded today

Dear Kim C, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. We are very glad to know that you've enjoyed your recent stay with us. Your recognition, especially to our staff, motivates us...More

Reviewed 3 days ago

We had dinner at Le Chinoiserie on our first night in Xi’an and were so impressed with the location, food, service and atmosphere that we went back again on our second night. We were helped by Tina Han who speaks excellent English, and made our...More

Thank Peter P
Response from SofitelXian, Guest Experience Manager at Sofitel Xian on Renmin SquareResponded today

Dear Peter P, Thank you for providing us with the gift of feedback. It gives us great pleasure that you've enjoyed the dining experience. I've shared your comments with the whole team, and in particular with Tina. We all feel very motivated. Thank you. Our...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Xi'an
#4 Family Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#13 Luxury Hotel in Xi'an
#145 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$108 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Xi'an
#4 Family Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#13 Luxury Hotel in Xi'an
#145 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (871)
Room & Suite (313)
Dining (39)
Pool & Beach (6)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Allyson L
30 May 2017|
AnswerShow all 8 answers
Response from AntsYorkshire | Reviewed this property |
No water in China is safe for drinking out of the tap unless there is a special little tap next to usual one. As for adapters...I would recommend you take a universal one with you. Deodorant - take lots with you as they are... More
1
Vote
RitaMJ59
3 May 2017|
AnswerShow all 6 answers
Response from Robert D | Reviewed this property |
HI, I replied but I think it might have been lost. ALWAYS check viator wherever you go. They were bought by Trip Advisor recently, and offer professional, reasonably priced tours everywhere, including Calgary. I see they... More
0
Votes
Hwolk
27 March 2017|
AnswerShow all 5 answers
Response from Mel10343 | Reviewed this property |
In my arrangement I paid for my breakfast extra to the room. No complaints as the breakfasts were excellent.
0
Votes
Room Tips
"High-up room overlooking the city is nice"
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"Rooms with internal garden view are nice"
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"Just be ready to move quickly when the elevator doors open,"
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"further from the elevator would be better"
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