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Sofitel Xian on Renmin Square

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#7 of 2,550 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Xian on Renmin Square
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2,250 Reviews from our TripAdvisor Community

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London
Reviewed 2 days ago NEW

Good: 1)Staff can speak English and all people I spoke to are polite, courteous and did their best to resolve my problems. 2) Breakfast buffet - in particular the pattiserie and mango smoothie Bad: 1) I arranged a taxi and breakfast box - the taxi arrived, but my breakfast had been forgotten. I had to chase the kitchen staff. 2)...

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Helpful?
Thank 22_L_C
Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

4 nights for 3 full days of tourism. The hotel is in a big complex together with the People's Grand (more luxurious), the Grand mercure and the Mercure (both less upmarket). I was very happy as a whole: - good location within city walls - upgrade to junior suite - very clean room and common parts - friendly staff -...

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Thank PatrickInHoxton
About Hotel's Favourite Review
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear PatrickInHoxton, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition motivates us greatly to do it even better, thank you. At the same time, thank you for your constructive criticisms and...

Sydney
Reviewed 4 days ago NEWvia mobile

Our experience with the concierge & in particular Kevin He, started prior to arriving at the Sofitel with correspondence letting us know that they would happily organise our train tickets for us from Xian to Beijing. We caught 2 x taxis from the airport to the hotel & when we arrived the taxis drivers colluded and try to over charge...

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Thank MaisyB
Silver Spring, Maryland
Reviewed 5 days ago NEW

We thoroughly enjoyed our stay at Sofitel Xian. Our room was a little small - with one king bed and a small main bathroom, the hotel was kind enough to set up a roll away bed for our daughter. The second 1/2 bath (toilet) was great to have. We enjoyed using the amenities of the club level - drinks and...

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Thank clouisep
Essex, United Kingdom
Reviewed 5 days ago NEWvia mobile

Only stayed for one night as we were continuing on to Chengdu the next day. However, it's certainly an impressive hotel albeit a huge one. Grouped together in Remnin Square with 4 other hotels it is very modern. Spotlessly clean and well maintained throughout. Our large, executive room had everything you would expect of a hotel of this class, some...

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Thank Barry H
Scotia, New York
Reviewed 5 days ago NEW

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Thank Robert D
Reviewed 5 days ago NEWvia mobile

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SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Sydney, Australia
Reviewed 5 days ago NEW

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Thank Julien C
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Toronto, Canada
Reviewed 6 days ago NEW

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Thank tangjason
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Cape Town Central, South Africa
Reviewed 1 week ago

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SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Xian on Renmin Square staff and other travellers.
6 questions
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Chicago, Illinois
7 months ago
Newcastle upon Tyne, United Kingdom
1 month ago
Chapel Hill, North Carolina

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Questions? Get answers from Sofitel Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you visit in months where room aircon not allowed ask for rooms that do not get sun all day”
andreolivier, 17 Apr 2017 | Read review
“Inside room facing the garden.”
jcs177, 12 Apr 2017 | Read review
“choose other hotel”
wadapanda, 11 Apr 2017 | Read review
“Ask for an upgrade! Their suites are magnificent.”
PeteHala, 19 Mar 2017 | Read review
“connecting rooms for families great, all rooms very quiet”
sambF6356SA, 21 Jan 2017 | Read review
5 of 5