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Mercure Xian on Renmin Square

620 reviews
#25 of 2,692 Hotels in Xi'an
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Traveller (166)
Room & Suite (78)
Pool & Beach (3)
Overview
  • Excellent29%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible2%
Travellers talk about
“renmin square”(68 reviews)
“other hotels”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (620)Write a Review
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All reviewsrenmin squareother hotelsterracotta warriorsbell toweraccor groupgated complexrailway stationking sizeminute walkdrum towerspoke englishtaxi driverbreakfast buffetmuslim quartercomfortable hotelexcellent hotelcentral location
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1 - 5 of 429 reviews
Reviewed 2 weeks ago via mobile

A lovely hotel with what can only be described as the biggest bed ever.It was a beautiful room with a nice view of the garden and the room was lovely and warm.It had a good sized bathroom and all of the toiletries you would need...More

Thank wendy m
Response from SofitelXian, Manager at Mercure Xian on Renmin SquareResponded 1 week ago

Dear wendy m, Thank you for staying with us and taking the time to share your experience with us. What a pleasure to know that you've enjoyed your recent stay with us. We will keep it up, and do it even better, and we look...More

Reviewed 3 December 2017 via mobile

We found this hotel very comfortable. Check in was very quick and the staff were very friendly and helpful. We had to go to the Sofitel next door for breakfast- great buffet. The was no lounge nor bar here but we used our complimentary drink...More

Thank vanessaj919
Response from SofitelXian, General Manager at Mercure Xian on Renmin SquareResponded 4 December 2017

Dear vanessaj919, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on our staff, motivates us...More

Reviewed 21 November 2017 via mobile

Arrived at the Mercure on Nov 21, 2017 and a woman told me that the hotel “may not be okay for me.” I didn’t understand what she meant, but she wanted to check my passport anyway, and made me wait outside. She came back out...More

Thank Christine M
Response from SofitelXian, General Manager at Mercure Xian on Renmin SquareResponded 27 November 2017

Dear Christine M, Thank you for providing us with the gift of feedback. Mercure on Renmin Square is under maintenance now, that's why we put your room in Grand Mercure on Renmin Square, which is in the same hotel complex. Since we did not have...More

Reviewed 19 November 2017

We stayed at Mercure on Renkin Square during a 3 day visit to Xian to see Terra Cotta Army and other sites in Xian. The Mercure is well located, within the wall of Xian and close to restaurants and key attractions in Xian city. Xian...More

Review collected in partnership with Accorhotels.com
Thank V9501ZWmichelp
Response from SofitelXian, General Manager at Mercure Xian on Renmin SquareResponded 21 November 2017

Dear V9501ZWmichelp, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially to our staff, motivates us greatly...More

Reviewed 15 November 2017

We were meant to stay at the Grand Mercure but were bumped down to the Mercure. The hotel was still of a great standard - very comfortable rooms, very quiet and laundry was reasonably priced. We had our meals at the nearby Sofitel (part of...More

Thank Nikki D
Response from SofitelXian, General Manager at Mercure Xian on Renmin SquareResponded 16 November 2017

Dear Nikki D, Thank you for taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your stay at Mercure Xi'an on Renmin Square. Thank you for your recognition and motivation. I pay high attention to...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Free Parking
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$44 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Best Value Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#24 Luxury Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$44 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Xi'an
#11 Best Value Hotel in Xi'an
#11 Romantic Hotel in Xi'an
#24 Luxury Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms
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Traveller (166)
Room & Suite (78)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
pappasan49
22 July 2016|
AnswerShow all 2 answers
Response from RenNYC | Reviewed this property |
I did not use any of these services. At the railroad station, I negotiated a flat rate which was better than taxi. The north station with the high speed trains was a bit of a distance.
0
Votes
ecotravelz
26 June 2016|
Answer
Response from Mariana P | Reviewed this property |
Sorry my late answer. The package that I bought have the breakfast included. So I don't know.
0
Votes
williamturner2016
22 May 2016|
Answer
Response from Jonathan H | Reviewed this property |
Phone at the Hotel 00862987928888 Fax 00862987928405
0
Votes
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Room Tips
"We had room on the second floor that looked out on to the street. It was fine. Some street noise, but not..."
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"Hopefully, the rooms are better above the 2nd floor."
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"Book a bigger room as the standard room is small"
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"Upgrade to a bigger room if staying more than a couple of days"
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