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Huachen Kenzo Hotel

161 reviews
#1,125 of 2,446 Hotels in Hangzhou
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Traveller (16)
Dining (1)
Room & Suite (1)
Overview
  • Excellent13%
  • Very good64%
  • Average21%
  • Poor1%
  • Terrible1%
10 Feb 2016
“NO HOT WATER”
24 Mar 2014
“Not one English speaking staff member!”
Free Wifi
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviewed 10 February 2016 via mobile

When I asked the guy at the front desk if there was hot water he straight up said no. Then the worker next to him said there should be and they would send someone up to look into it. We have two rooms on two...More

Thank jennfish
Reviewed 24 March 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service....More

1  Thank KellyMLnt
Reviewed 27 May 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or...More

Thank plainsman66
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Traveller (16)
Dining (1)
Room & Suite (1)
Hotel & Grounds (55)
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$45 - US$53 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$53 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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