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Four Points by Sheraton Hangzhou, Binjiang

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Four Points by Sheraton Hangzhou, Binjiang
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397 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Beijing, China
Reviewed 1 week ago via mobile

The rooms are spacious and the hotel is in a good condition. The staff are friendly. I was met by the Guest Relations Officer (Shadow), who was very friendly and made me feel welcome in this hotel. Since it was the Chinese New Year, I got a small gift from him and a voucher for a soft drink, which were...

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Helpful?
Thank rdinbj
Management response:

Dear guest, Thank you for choosing our hotel to stay! We are very glad to learn your valuable suggestions,Your feedback is very important to us, warmly look forward to your next visit!

San Francisco, California
Reviewed 2 weeks ago

Accommodations are nice, very clean, quiet but not much around the surrounding area. There is a McDonalds nearby within walking distance. The concierge and front desk speak very limited English, be prepared with google translate app. Also have cash available, you will need it for taxi rides and to get around. There is an ATM located across the complex plaza...

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Helpful?
Thank Benjamin L
Management response:

Dear guest, Thank you for chosing our hotel to stay and thank you for your valuable advice.We will strengthen the employees' training of in the future.Hope to see you again in near future.

Singapore, Singapore
Reviewed 4 weeks ago

Basic four stars hotel catering to mainly business travellers. The rooms are a little worn out but overall very clean. The ironing board/iron in the room was a nice touch since most are there for business. Wifi is on-off....but still bearable. The roooms are spacious and beds very comfortable. The only main problem was the heating in room. It was...

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Helpful?
Thank Kuromi_26
Management response:

Dear Guest, Thank you very much for taking the time writing such a detailed response ! We are very glad to learn your valuable suggestions and gives us highly to praise, your support and recognition is the biggest power of our progress. If the room is too hot, you can contact our guest service center, we will help you to...

San Francisco, California
Reviewed 8 December 2016 via mobile

I stayed for one night while on a business trip in China and had some unfortunate issues that made my stay rather unpleasant. The first was that I couldn't control the temperature of my room - it kept heating up throughout the night and I was unable to turn it down. Perhaps the rooms are all controlled centrally, but I...

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Helpful?
Thank Laura Y
Management response:

Dear guests, I am so sorry to failed give you the perfect experience, you may contact our guest service manager changing room or debugging the temperature of the air conditioner. When We received your feedback we will immediately to follow up it. Our fitness center opened at 9:00 AM o 'clock in the morning.We will feedback to your Suggestions to...

Reviewed 19 November 2016 via mobile

All too brief a stay, just one night, however was really impressed. Great location for business. Grand entry and reception area with many breakout areas with lounges and seating areas for meeting with colleagues or clients. Rooms are of a grand scale and extremely well appointed for this level of hotel. And the outlook over the mountains and lake is...

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Helpful?
Thank Peter O
Management response:

Dear guest, Thank you for choosing Fourpoints by Sheraton hangzhou binjiang to stay ! We are very glad to see your high praise to our hotel, your support and recognition is the biggest power of our progress. Believe we will do better with your continuous support and trust in the future.

Reviewed 1 November 2016 via mobile

The welcome reception was done professionally and staff are friendly The bedroom is spacious and well appointed with the necessary equipment to keep one comfortable with bottled drinks and coffee tea making facilities No need to bother housekeeping for iron and board as they are available in the room Large LED tv with international and China channels with free wifi...

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Helpful?
Thank James T
Management response:

Dear guest, Thank you for choosing our hotel to stay! We are very glad to learn your valuable suggestions and gives us highly to praise, your support and recognition is the biggest power of our progress. We, in depth, believe we will do better with your continuous support and trust in the future. welcome back!

Reviewed 30 October 2016 via mobile

I really enjoyed my stay in this hotel. Stay started with nice suite upgrade. Room was big and comfortable with very good views. Good quality breakfast. Thumbs up also for lobby bar and staff there. Hotel and city of Hangzhou exceeded my expectations.

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Thank SPoTre
Management response:

Dear Guest, Thank you for choosing Fourpoints by Sheraton hangzhou binjiang to stay ! We are very glad to see your high praise to our hotel, your support and recognition is the biggest power of our progress. Believe we will do better with your continuous support and trust in the future.

Singapore, Singapore
Reviewed 25 October 2016

Platinum benefits include room upgrade, evening cocktails at the bar, and either points or breakfast. Check in was swift. Staff vary in terms of service level. The hotel is connected to a KTV (one with hostess) and when queried, one staff told us to check it out for ourselves, while the other hinted that it is not your usual recreational...

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Thank Kenji0710
Management response:

Dear Guest, First of all, Thank you chosing Fourpoints by Sheraton Hangzhou Binjiang hotel, and thank you very much for taking the time writing such a detailed response.We are very glad you gives us highly to praise, KTV does not belong to hotel. believe we will do better with your continuous support and trust in the future.Welcome come back!

Reviewed 14 October 2016

qualified personnel very polite and puts you immediately at ease as if it were your home,great service and great food!!!I want to thank Jane Lin , and will for their hospitality had. But a special thank you goes to the General Manager Ted which is now giving this uphill hotels. thank all the staff has keep it up

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Thank Bennyit j
Management response:

Dear guest, Thank you very much for taking the time writing such a detailed response ! We are very glad that you give us a high degree of evaluation, your support and recognition is the biggest power of our progress. We, in depth, believe we will do better with your continuous support and trust in the future. welcome back!

Singapore
Reviewed 12 October 2016 via mobile

FP Hangzhou Binjiang is a no frills hotel, thus do not expect too much. Rooms are well-stocked but do not over expect. Decently close to tourist spots and also has a Macs nearby if you're feeling peckish in the night. The staff are also the usual, nothing that creates a lasting impression but also no lapses. It's a great hotel...

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Helpful?
Thank derekang1980
Management response:

Dear Guest, First of all, thank you very much for taking the time writing such a detailed response.We are very glad to learn your valuable advice,Your feedback is very important to us,We are committed to provide guests with the good faith, simple, comfortable experience, hope we can made great progress next time when you come.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Region: China > Zhejiang > Hangzhou
Price Range: £80 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
4 Points By Sheraton Hangzhou, Binjiang
Four Points Hangzhou
Hotel Style:
#12 Business Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#27 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Hangzhou, Binjiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with street view will give you more sunlight”
  • Streetview from King Room
  • Average size bathroom
  • Living Area of King Room
  • King Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“any room makes you feel comfortable”
 of 5 bubbles BenB732, 13 Oct 2016 | Read review
“Avoid rooms towards the back and railway track”
 of 5 bubbles Ashu2shW, 21 May 2016 | Read review
“Higher floor to keep away from noise from bar / restaurant”
 of 5 bubbles 331JohnM, 20 Jan 2016 | Read review
“accessible, business oriented, easy”
 of 5 bubbles 945zacharys, 16 Jul 2015 | Read review
5 of 5