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Flyzoo Hotel

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Building 8, Qinchengli, No.969 Wenyi West Road, Hangzhou 311121 China
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A Tripadvisor Member wrote a review Aug 2020
第二次去阿里园区开会 这次要住两晚 毫不犹豫的选择了阿里的网红无人酒店 走到园区访客中心正门5分钟 大堂右手边 自助入住登记机器 人脸机器人服务 登记完可直接乘坐电梯刷脸进入入住楼层 没有门卡 每个房间门口刷脸开门 房间内设施全靠天猫精灵声控操作 所有房间服务全程手机操作 这些智能化的设计在“未来酒店”随处可见 房间床️超级大 横着躺 竖着躺 想怎么躺就怎么躺 风景非常好 灯光设计的很舒服 很有未来感体验 除了离市区远一点 来阿里或者西溪湿地 一定要选这家阿里未来酒店 性价比超级高
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Date of stay: August 2020
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A Tripadvisor Member wrote a review Mar 2020
+1
菲住不可酒店酒店是阿里巴巴搞的新零售+全新的智能酒店。 酒店是全智能的,check in的时候只要在前台(没人)自助登陆,用身份证验证,然后刷脸就可以进酒店了。 电梯也是刷脸的,不用按按钮,就可以直接到达你想去的楼层。 到达房间门口后,也是靠刷脸进房间。 房间里的设备都是靠天猫精灵控制的,就是要喊很多遍天猫精灵才知道你在喊它  哈哈哈。 还有一个厉害的点,就是你要出去的时候,你走出房间,到电梯的时候,电梯就已经在那里等你了,因为房间都是智能的,你出门系统就会自动帮你叫好电梯。 酒店非常的智能。
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Date of stay: June 2019
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A Tripadvisor Member wrote a review Dec 2019
朋友来杭州玩,突然想起有这么一家未来感十足的酒店,准备去体验一下。 没有前台,是自助checkin,但是会有服务的小姐姐帮忙。房型朝向什么的都没得选…而且总感觉没有前台小姐姐在的酒店有点冷冰冰。 楼下有个做饮料的智能机器人,点了杯热巧克力,其实也仅仅是帮你按了个按钮而已,还得自己盖盖子,本来还以为会有什么特别的。 十一月的杭州超级冷,但是房间的空调没法调成制热的模式,30度还是超级冷。打电话想要一个电暖器,但是居然没有,只能加一床被子,好冷好冷。 打电话的话只有墙上一个通话的按键,只能公放没有话筒,感觉有点怪怪的。天猫精灵晚上还连不上网,不管说什么都是不太明白,哈哈哈哈哈哈,心疼自己。毕竟小八百的价格也不便宜,但是体验感真的不太好。
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Date of stay: November 2019
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meowmeowlam wrote a review Nov 2019
Hong Kong, China203 contributions19 helpful votes
+1
I stayed in the Flyzoo Hotel for 4 days 3 nights in early Nov. It’s a new experience for staying in hotel. First, you can check in anytime at the kiosk by showing your passport which have been registered in booking. If you book through some online platform and pay at arrival, then, a human staff would support you instead. No matter you use the kiosk or a staff helps you to check in, the system will take a photo of you for face recognition. This is your entry pass for getting in the elevator, room, restaurant, gym...etc. Then, when you get into the elevator, the screen will recognise your face and you can then press the floor that your room is located. You can’t press the button of other floors. When you reach your room, the camera on the door will recognise your face and when the light turns green, you can open the door. Inside the room, you can ask the “tianmeou spirit” (AI system like Google Home) to assist you for switch on / off the light, tv, curtain...etc. Frankly, this new experience for hospitality is quite good, but still a lot of areas for improvement. 1. The “Tianmeou spirit” AI system can only recognise Mandarin, it’s not user friendly as a hotel system! And no clear indication for controlling the electrical appliances or lights by switches. 2. The “Tianmeou spirit” AI system is not sophisticated as Google home. The knowledge base is quite limited. 3. The check in system is not user friendly as well. Apart from the AI system, the hotel is clean and tidy, gym and restaurant are good. If they can enhance the system, I believe the overall customer experience will be uplifted.
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Date of stay: November 2019Trip type: Travelled with friends
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aaml21 wrote a review Oct 2019
Sao Paulo, SP705 contributions92 helpful votes
+1
Se você não for chinês, não poderá aproveitar o hotel como um todo. Pouca gente fala e entende inglês. Os robôs e aparelhos só entendem a língua chinesa. Isso acaba deixando a estadia menos interessante.
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Date of stay: October 2019Trip type: Travelled with friends
2 Helpful votes
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PRICE RANGE
US$98 - US$124 (Based on Average Rates for a Standard Room)
LOCATION
ChinaZhejiangHangzhou
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Frequently Asked Questions about Flyzoo Hotel
Which popular attractions are close to Flyzoo Hotel?
Nearby attractions include Xixi Wetland Park (2.5 miles), The Northern Peak (4.7 miles), and Impression City Shopping Center (gudun road) (4.1 miles).
What are some restaurants close to Flyzoo Hotel?
Conveniently located restaurants include Resident Lounge, Grandma's Home (LianHe Mansion), and LaoTouEr YouBao Xia (WenSan West Road).
Are there any historical sites close to Flyzoo Hotel?
Many travellers enjoy visiting Lingyin Temple (6.1 miles), Fei Lai Feng (5.2 miles), and Former residence of Xueyan Hu (9.0 miles).