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24/12/2017 25/12/2017
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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    011 86 571 8829 8888
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    24/12/2017 25/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$636/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$529
    US$529
    US$528
    Traveller (710)
    Room & Suite (548)
    Dining (147)
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “jin sha” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Weekday Advance Purchase
    Hotel packages
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (529)
    Traveller rating
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    1 - 5 of 359 reviews

    Reviewed 1 week ago via mobile

    Just recently returned from a wonderful experience in Hangzhou. Staff was professional assisting in every little detail from booking reservations and getting tickets to even helping with my didi taxi. Rooms were fantastic and the food is great! Spa and pool area are beautiful and...More

    Thank Max G
    Reviewed 4 weeks ago

    Superior Hotel in a stunning location in the beautiful West Lake area. I've been coming here since the Hotel opened and I'm always impressed with the staff, the accommodations and the beauty of the area.More

    Review collected in partnership with Four Seasons
    Thank 140robertbb
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 2 weeks ago

    Dear 140robertbb, Thank you for sharing your experience in Four Seasons Hangzhou at West Lake via Tripadvisor. I was delighted to learn that you are impressed with our staff and accommodations. Our employees take great pride in doing their jobs to the best of their...More

    Reviewed 4 weeks ago via mobile

    West lake is something special but huangzhou city is really horrible! So if you are planing on visiting the area I think four seasons has the best location by the lake in a very tranquil area. Spa treatments are very good.... the only problem is...More

    Thank Ferdelape
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 2 weeks ago

    Dear Ferdelape, Thank you for sharing your hotel experience at Four Seasons Hangzhou at West Lake via Tripadvisor. I was delighted to learn that you enjoyed our spa treatments and your meal in Jin Sha restaurant. My sincere apologies to you related to the unfortunate...More

    Reviewed 4 weeks ago via mobile

    We’re currently staying at hotel for family weekend, it’s our very first time in Hangzhou and also first time in Four Seasons hotel, the service is excellent. Guess Relationship Manager Ms Vicky is a great staff that has been taking care us during our stay,...More

    Thank Anniechoihkg
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 2 weeks ago

    Dear Anniechoihkg, Thank you for sharing your hotel experience at Four Seasons Hangzhou at West Lake via Tripadvisor. I was delighted to learn that Vicky was taking good care of you and assigned a comfortable room for your stay. The primary goal of all of...More

    Reviewed 4 weeks ago

    Room had balcony overlooking garden, sitting area, good size work area,separate bathtub and shower, good size wardrobe with sufficient hangers, TV in front of bed. Feels like being at home. Vast garden.More

    Thank Yipwai C
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 2 weeks ago

    Dear Yipwai C, Thank you for sharing your experience of Four Seasons Hangzhou at West Lake via Tripadvisor! I am delighted that you felt like home when you were staying in with us. The set up of our rooms layout indeed considered all the points...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Minibar
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$476 - US$723 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #3 Spa Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #4 Luxury Hotel in Hangzhou
    • #56 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Orbitz, Ctrip TA, Hotwire, Priceline, Cancelon, HotelQuickly and TripOnline SA so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
    Add Photo Photos
    Traveller (710)
    Room & Suite (548)
    Dining (147)
    Pool & Beach (93)
    Hotel & Grounds (523)
    Bathroom (29)
    Family and Play Areas (6)
    Business Centre & Event Rooms (1)
    Nearby
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    116 reviews
    .19 miles away
     
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    39 reviews
    .24 miles away
     
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    13 reviews
    .52 miles away
     
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    .58 miles away
     
    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    152 reviews
    .11 miles away
    Amigo Restaurant & Bar
    43 reviews
    .47 miles away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    28 reviews
    .00 miles away
    Starbucks (Qu Yuan Feng He)
    15 reviews
    .39 miles away
    Nearby Attractions
    Su Causeway
    261 reviews
    .38 miles away
    Gu Shan (Solitary Hill)
    433 reviews
    .85 miles away
    Hangzhou Botanical Garden
    131 reviews
    .26 miles away
    Yue Fei Mausoleum (Tomb of Yuefei)
    178 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from BPR18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    AnswerShow all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    19 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "We loved our private indoor/outdoor patio on first floor."
    Read review
    "Get tickets for the West Lake show"
    Read review
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
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