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JW Marriott Hotel Hangzhou

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Traveller (461)
Room & Suite (104)
Dining (23)
Ratings and reviews
#6 of 2,592 Hotels in Hangzhou
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake...
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Location and contact
28 Hushu South Road, Gongshu District, Hangzhou 310006, China
Name/address in local language
Hotel website
16.8 miles to Hangzhou Airport
29 restaurants are within a 0.25 mile radius
2.0 miles from West Lake (Xi Hu)
View nearby attractions and restaurants
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Reviews (709)
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356 results
Traveller rating
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254
81
12
9
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All reviewsthe executive loungeasia bistrocru steakhousewest lakesmall tvbusiness or pleasureexcellent hotelmeeting roomfitness roommy colleaguecoffee machineconcierge staffbusiness triphigh floorwulin squarebusiness districtgrand canal
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1 - 5 of 356 reviews
Reviewed 1 week ago via mobile

Nice rooms and some include a view of west lake if you are on a high floor. Good gym and pool. Close to subway and 30 minute walk to west lake and some of the attractions there. The club lounge has a good breakfast and...More

1  Thank Chillman70
Reviewed 1 week ago via mobile

Had a 2 night stay at this hotel. The hotel ambient, room facility are top notch, especially the bed super comfy, able to relief all the stress of short travelling n long work hour. 5 star customer service added a lot of points for JW...More

Thank Kam Wai T
Reviewed 2 weeks ago via mobile

Super experience with wife and family. Very clean hotel. Cliff and entire club and concierge staff went way above expectations to help with a variety of requests. Terrific views of West Lake and skyline. Thanks, we had a great tourism visit to Hangzhou.

Thank Thomas R
Reviewed 4 weeks ago via mobile

If you need to choose a property to stay for a nice location and be able to enjoy a great service in Hangzhou, I would strongly recommend JW Marriott on 28 Hu Shu Nan Lu. I’ve been back and forth living there almost 3 years....More

Thank cutepeachfei
Reviewed 3 June 2018 via mobile

We stayed here for a weekend and found this hotel to be quite dated. Although this hotel caters to the business travellers, i found that it is just average and not on par with the JW Marriot brand. Infact, the quality of the room here...More

1  Thank Gan_Intl_Travel
Response from Dan D, Manager at JW Marriott Hotel HangzhouResponded 4 June 2018

Dear Valued Guest, Greetings from JW Marriott Hotel Hangzhou! Thank you for your comments, we felt pity if our front desk staff brought this misunderstanding to you, hotel do take cash handling carefully, we do apologize for the miscounted of the cash and we will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#182 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#182 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (461)
Room & Suite (104)
Dining (23)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
alltravelcruise
14 November 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
22 September 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Lake view room"
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"Ask for a high floor with views to West Lake."
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"Stay at a higher floor to enjoy the city view"
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"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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