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09/07/2017 10/07/2017
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    Shangri La Hotel Hangzhou

    No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$184
          US$128
          Great Deal
          US$130
          US$130
          Traveller (229)
          Room & Suite (57)
          Dining (10)
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          Four Seasons Hangzhou at West Lake
          473 reviews
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          Overview
          • Excellent35%
          • Very good43%
          • Average15%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “west wing” (28 reviews)
          “horizon club” (16 reviews)
          “west lake” (130 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair access
          Business Centre
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Babysitting
          4.5 Star Hotel
          All hotel details
          Offers from Shangri La Hotel Hangzhou
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          Sofitel Hangzhou Westlake
          588 reviews
          #16 of 2,387 hotels in Hangzhou
           
          Hyatt Regency Hangzhou
          910 reviews
          #8 of 2,387 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          821 reviews
          #2 of 2,387 hotels in Hangzhou
           
          Four Seasons Hangzhou at West Lake
          473 reviews
          #1 of 2,387 hotels in Hangzhou
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (795)
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          1 - 5 of 292 reviews

          A TripAdvisor Member
          1
          Reviewed 2 days ago

          Amazing hotel to stay in hangzhou... .. service is exceptionally good .. food at garden cafe and peppino restaurant is great ... hotel is big on a very great and awesome location with easy approach to all the places with amazing and beautiful view of...More

          Review collected in partnership with shangri-la.com
          Thank A TripAdvisor Member
          Reviewed 1 week ago

          It gives a feel of luxury, staff is very courteous and surprisingly almost all can speak some ENGLISH, so easy to communicate. Its right across the West Lake. Only there was a water leak in the WC, which i reported and they claim to have...More

          Thank rajesh60
          Reviewed 4 weeks ago

          Good and easy to access the tourist area with just a walking distance. Wish to visit Hangzhou at this hotel again. The restaurant food is not good enough though I can enjoy the outside area for eating.More

          Review collected in partnership with shangri-la.com
          Thank Ngtyc888
          Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 4 weeks ago

          Dear Ngtyc888, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to...More

          Reviewed 17 May 2017

          Outdated and smelly room. In a nutshell. Great location. Very Chinese. If you want to sit at breakfast with obnoxious Chinese guests smoking at tables clearly indicated as Non Smoking and have the gardner shouting into his phone standing in the middle of the guests,...More

          Thank Silhouette2549
          Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 4 weeks ago

          Dear Silhouette2549 Thank you for your review of Shangri-la Hotel Hangzhou. We too are disappointed with your stay experience with us and are concerned about the service issues you have raised. Would you please provide us with more details via email at slh@shangri-la.com so we...More

          Reviewed 1 May 2017

          The Shangri La is a chain that my family has very hit or miss experiences with. Here in Shanghai, both the Puxi and Pudong hotels represent the creme-de-la-creme of hospitality - over the top opulence - the flat-out best options for dining - bend-over-backwards service......More

          1  Thank Mario S
          Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 16 May 2017

          Dear Mario S, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the...More

          Sofitel Hangzhou Westlake
          588 reviews
          #16 of 2,387 hotels in Hangzhou
           
          Hyatt Regency Hangzhou
          910 reviews
          #8 of 2,387 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          821 reviews
          #2 of 2,387 hotels in Hangzhou
           
          Four Seasons Hangzhou at West Lake
          473 reviews
          #1 of 2,387 hotels in Hangzhou
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Babysitting
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$108 - US$233 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Business Hotel in Hangzhou
          • #25 Luxury Hotel in Hangzhou
          • #49 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 382
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Hotwire, Booking.com, Agoda, Ctrip TA, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and Hotel.de so you can book your Shangri La Hotel Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • Shangri La Hangzhou ,
          • Hangzhou Shangri La
          Add Photo Photos
          Traveller (229)
          Room & Suite (57)
          Dining (10)
          Pool & Beach (5)
          Hotel & Grounds (173)
          Bathroom (6)
          Business Centre & Event Rooms (3)
          Family and Play Areas (1)
          Nearby
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          Four Seasons Hangzhou at West Lake
          473 reviews
          .54 miles away
           
          Nearby Restaurants
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          .47 miles away
          Starbucks (Qu Yuan Feng He)
          13 reviews
          .16 miles away
          Nearby Attractions
          West Lake (Xi Hu)
          6,382 reviews
          .81 miles away
          Gu Shan (Solitary Hill)
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          .34 miles away
          Ping Hu Qiu Yue
          386 reviews
          .34 miles away
          Hangzhou Botanical Garden
          123 reviews
          .77 miles away
          Questions & Answers
          Get quick answers from Shangri La Hotel Hangzhou staff and past guests.
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          Room Tips
          "take rooms ending with odd numbers they face the lake"
          Read review
          "Ask for a room with a view of West Lake"
          Read review
          "we were advised to insist on East wing, Lake view and the room still wasn't great. Maybe the Club rooms..."
          Read review
          "Top floors"
          Read review
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