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Hyatt Regency Hangzhou

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Traveller (465)
Room & Suite (173)
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Overview
Hotel website
No.28 Hubin Road, Shangcheng District, Hangzhou 310006 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hyatt Regency Hangzhou
Hotel deals
Reviews (1,028)
Filter reviews
523 results
Traveller rating
272
161
65
16
9
Traveller type
Time of year
LanguageEnglish
More languages
272
161
65
16
9
Show reviews that mention
All reviewslake viewwater showchinese restaurantwest lakemusical fountainexcellent locationeach eveningclub floorshopping and restaurantsking roomswimming pool isrooms are comfortablestar hotelbeautiful cityroom ratetrain stationhotel restaurant
FilterEnglish
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1 - 5 of 523 reviews
Reviewed yesterday via mobile

We just stayed recently. An overnight stay to take family down there to experience Hangzhou... We knew there were renovations going on. But to be honest the drills were a lot more than we expected. Not much we can do. Luckily we wanted to get...More

Thank CJC2275
Hotel's Favourite
Reviewed 6 August 2018

great place directly facing enchanting beauty of westlake. Hotel is undergoing a complete renewal in 2018 for upcoming best place to stay in Hangzhou. 28 Hubin is one of the best chinese restaurants in townMore

Review collected in partnership with Hyatt Hotels
1  Thank Giorgos F
Management response:Responded 7 August 2018

Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering...More

Reviewed 1 week ago via mobile

I wrote a great review about this hotel in April but it is still in renovation (booked on Booking.com and no notice). The hotel is still great but management is poor. Renovation is supposed to take place between 9am and 6pm but they start banging...More

Thank SylGeneva
Response from Expedition772162, Public Relations Manager at Hyatt Regency HangzhouResponded 5 days ago

Dear guest, Thank you for sharing your experience at Hyatt Regency Hangzhou via TripAdvisor. We are terribly sorry that your stay with us wasn't as pleasant as we wish it should be. Please accept our apologies for the maintenance issues you experiences and for the...More

Reviewed 3 weeks ago

Service was excellent; kept track of our flight cancellation and met us at the airport on time. Room was very comfortable and lake view including light shows, was outstanding. Club room selections and service also were excellent.More

1  Thank friendship3
Management response:Responded 3 weeks ago

Dear guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. We are delighted to read that you have enjoyed your stay with us, your kind words of praise for our hotel location is greatly appreciated. Our...More

Reviewed 4 weeks ago

I paid the modest premium for a room with a lakeside view, well worth the extra. Despite major building work going on, which was well hidden behind temporary walls, the hotel was a quiet haven from the large crowds outside - especially when the music...More

1  Thank Gordon C
Management response:Responded 4 weeks ago

Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise for our hotel location is greatly appreciated. Our hotel is indeed offering...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
390
Price range
US$197 - US$369 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Hangzhou Hotel Hangzhou
,
Hyatt Hangzhou
,
Hangzhou Hyatt Regency
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
390
Price range
US$197 - US$369 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Hangzhou Hotel Hangzhou
,
Hyatt Hangzhou
,
Hangzhou Hyatt Regency
Location
China > Zhejiang > Hangzhou
Photos
Traveller (465)
Room & Suite (173)
Dining (41)
Pool & Beach (22)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 2,946 restaurants in Hangzhou
28 Hubin Road
181 reviews
.02 miles away
JiangHu Qian Sushi HangZhou XiHu
44 reviews
.05 miles away
Ristorante Mulinaccio
34 reviews
.09 miles away
KaiYue DaTang Ba
11 reviews
.03 miles away
Nearby AttractionsSee all 449 attractions in Hangzhou
Ping Hu Qiu Yue
399 reviews
.73 miles away
Baoshi Mountain
26 reviews
.72 miles away
Phoenix Temple
14 reviews
.83 miles away
King Qian's Memorial
16 reviews
.83 miles away
Questions & Answers
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Room Tips
"Lake view is very nice. Room on club level was very quiet."
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"Lake view, eighth floor are good rooms."
Read review
"Grand Club Room, for sure!"
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"Its worth paying for a lake view"
Read review
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