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Hong Lou Hotel

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Hong Lou Hotel
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210 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Boston, Massachusetts
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2015

Okay to start our toilet would not stop running- despite telling the staff- They didn't fix it. Our shower would not work the first night. The carpeting throughout the hotel was stained and dirty. Even in the lobby which had nice seating was tired and needed an overhaul to spruce it up. Also very, very slow elevators- and there was... More 

Thank lucymom4
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 December 2014

This hotel is very near to Hangzhou Main Railway Station, Just need to cross the road. And it has almost 25-30 floors, so anyone can get a good view of city and west lake if anyone prefer a scenic room. We reached late midnight, and took a little time to find this hotel, though the building itself is so high... More 

Thank Niaz G
Cambridgeshire, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2013

We stayed at the Hong Lou hotel in Hangzhou for a three days and two nights stay at HangZhou City. We initially booked a 3 star hotel but after arriving at that place, it was so bad. We had no choice but look for another hotel. We found Hong Lou hotel. As we walked in to Hong Lou Hotel, the... More 

Thank Karen L
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 September 2013

Hotel is right opposite the Hangzhou Railway Station ,subway and bus terminal hub. So it is very convenient to begin your tour around Hangzhou from this point. You can easily catch a bus for a sightseeing tour around West Lake. Booked this hotel for 2 nights via e-long chinese hotel website. Arrived here almost midnight and the hotel entrance and... More 

Thank EricYongKean
Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2012

This hotel not our choice for 2 night stay. First impression not much english which is understandable as we are in China but catering for westerners you would think someone would have some knowledge. We did go to China to experience the chinese style of life but this was the poorest hotel we stayed in by far considering we were... More 

Thank gtkelly_11
Perth australia
Level Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 20 September 2012

We stayed here as an overnight rest stop after arriving at 11pm with Airasia from KL. Easy trip in from the airport by taxi. The rooms are getting a little tired, but all was clean and the beds comfy. Plenty of hot water . The hotel is directly across the road from the main railway station which made it easy... More 

Thank Micheal1
Bargara, Australia
Level Contributor
144 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 June 2012

The meals here were good and the loo amazing. Overall clean and comfortable once the odd hard pillow was placed not eh floor.

Thank Jim M
Shanghai, China
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 April 2012

I booked this Hotel, we needed an overnight stay, as our we had a late arrival flight with Air Asia and trains stop at 11.00pm. (Our destination was Shanghai) We arrived at 11.15pm, had to take our own bags to our room after an average check in. Our room was OK, beds were very comfortable, bathroom was small but seemed... More 

1 Thank Alyson H
Kuala Lumpur, Malaysia
Level Contributor
93 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 7 June 2010

Stay here for 1 night, did not book them by own choice but part of a conference group. Hotel is very clean, directly opposite the hangzhou train station. Surrounding area appears to be safe enough to walk around unlike other cities train station. It is some distance from city centre, this is due to the terrible traffic situation in Hangzhou,... More 

1 Thank Fei-Low
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 May 2010

The room rate is reasonable, breakfast is nice, room condition is good, staffs are friendly and helpful. I had my dinner (3 nights out of the 4 nights of my stay at the hotel) at the chinese restaurant at level 2. Food are reasonably nice (to my taste), prices are cheap, waiters are very nice and friendly, they even told... More 

1 Thank TanCK

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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Dining (13)
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hong Lou Hotel

Address: No.2 Xihu Avenue, Shangcheng District, Hangzhou 310000, China
Region: China > Zhejiang > Hangzhou
Price Range: £40 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hong Lou Hotel 4*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#99 Luxury Hotel in Hangzhou
#141 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Hong Lou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms with cityline views are much better.”
 of 5 bubbles NiazG, 8 Dec 2014 | Read review
“Maybe choose a hotel chain which could be a bit more modern and caters more for westerners.”
 of 5 bubbles gtkelly_11, 11 Nov 2012 | Read review
“Deluxe was good size, choose non-smoking if you are not a smoker.”
 of 5 bubbles PatsyChina, 7 Apr 2012 | Read review
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