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HOTEL MYSTAYS Sapporo Station

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612 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Pasig
Reviewed 1 week ago

Booked this hotel back when it was named Best Western Hotel Fino Sapporo and we were surprised when a few months back, we received an email concerning the rebranding. Thankfully there were no complications regarding the change in management and our booking was retained. This hotel is quite close to Hotel Mystays Aspen which means that the directions to either...

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Helpful?
Thank Snaro
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Thank you for staying at our hotel.Your words will be my encouragement.I made an unpleasant feeling due to the smell of cigarettes, but I will make every effort of the staff to make it a more satisfying stay for the next stay.Thank youHOTEL MYSTAYS SAPPORO STATIONAssistant Manager / Takeda

singapore
Reviewed 1 week ago

Rooms and toilet are very small. You can hardly find any space to put a standard size luggage. Hardly any closet or wardrobe space. Pillows the hotel supply are very flat needed two of them. But the toiletries supplied was pretty impressive e.g. combs, razors, tooth brush, ear buds, body cloth for shower. Buffet breakfast has a asian and western...

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Thank pioneertraveller
Sapporo-station, マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 4 weeks ago via mobile

An hotel with Pleasant ambience. It is less than 5-minute walking distance from the Sapporo Shopping and Dining area/JR station. The hotel is clean and well-scented. We feel safe in it. Though the room is not spacious, it is comfy. PS: The hotel could make an effort to improve on the quality of the pillows. The breakfast menu: narrow spread...

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1Thank Keiren O
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

Western Australia, Australia
Reviewed 19 January 2017

The only good thing about this hotel during our stay was that it was close to the main Sapporo station. Maybe we were unfortunate but we stayed 6 nights and were given a so called "non-smoking" room 404. During the wee hours of the night, second hand cigarette smoke could come in and gas us during our sleep. At least...

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Thank Aaron T
Sapporo-station, マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for letting us know your impressions after staying at Hotel Mystays Sapporo Station. We are so sorry for that you felt uncomfortable to stay at the room 404. Also, that smoke and gas had come from the restaurant at 1st floor we guess, it is the problem with our facility so we will check and resolve...

Singapore, Singapore
Reviewed 17 January 2017

Nice little hotel located conveniently near Sapporo Station. Hotel is a mere 10 minute walk from the station. 15-20 minutes walk to the major shopping malls. Room is small but good & cozy for 2A1C. Lawson convenient store is just 3 minutes walk from the hotel and there is a Yakitori Restaurant behind the hotel which serve good food.

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Thank Fairsian
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

Sungai Petani, Malaysia
Reviewed 11 January 2017

We stay 5 nights at this hotel. Overall feel happy and comfortable with this hotel. Very near to JR station, less than 5 minutes walk to JR station. The room is clean and nice. Just a little bit pricey.

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Thank Johnson T
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

singapore
Reviewed 3 January 2017

the hotel is conveniently located. near to the sapporo station and shopping area. While the room is quite small, it is clean and generally comfortable. It has free wifi too. it is a good no-fuss hotel stay that is well connected to Sapporo public transport (Rail, subway, bus, etc)

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Thank alfredteng
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

Singapore, Singapore
Reviewed 1 January 2017

Had 4 nights stay over in Dec 2016 and it was a pretty pleasant stay. The rooms are functional also they are the standard small room typical of Japanese city hotels. There's a coin operated laundry store on the second floor of the hotel where you can wash your clothes. The hotel is within walking distance to the Sapporo train...

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Thank dmstar88
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

singapore
Reviewed 1 January 2017 via mobile

The hotel is very close to Sapporo station , which is just within a few minutes walk away . Staffs we encountered were friendly and helpful. Standard Room size is just size for 2 people to stay in. However one thing we found lacking was a safe in the room . There are convenient stores near the hotel and a...

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Thank kaganesti
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

Kuala Lumpur, Malaysia
Reviewed 27 December 2016

A convenient hotel near the Sapporo Station. Just about two minutes walk from the North Exit of the Station. We chose this hotel for our last night because we had a very early flight to catch. Rooms are smallish but clean. English-speaking front office staff are friendly and helpful.

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Thank andrewhedgehogging
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this review

Thank you for staying at our hotel.Your words will be my encouragement.All the staff will make efforts to be a more satisfying stay at the next stay.Thank youHOTEL MYSTAYS SAPPORO STATIONAssistant Manager / Takeda

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about HOTEL MYSTAYS Sapporo Station

Address: 4-15 kitahachijonishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Price Range: £46 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HOTEL MYSTAYS Sapporo Station 3.5*
Number of rooms: 242
Reservation Options:
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Hotel Style:
#21 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Sapporo Station staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Sapporo Station staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay room 404. not sure about the rest of the rooms....”
 of 5 bubbles aaront287, 18 Jan 2017 | Read review
“Get the Premier Room!”
 of 5 bubbles CripTic, 22 Dec 2016 | Read review
“Most rooms are very small...”
 of 5 bubbles Peksha, 11 Oct 2016 | Read review
“Higher room could be better cause there is an Karaoke just nest to the hote.l”
 of 5 bubbles 133gabrielk, 27 Jun 2016 | Read review
“All rooms are super quiet.”
 of 5 bubbles SydneyB, 22 Jun 2016 | Read review
5 of 5