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Cross Hotel Sapporo

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1,096 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Tuusula, Finland
Reviewed 2 weeks ago

A well located good “boutique-ish” hotel, not quite up to the full five star über-luxury though. Review based on a four-night stay in October (background of spending 80+ nights per year in different hotels around the globe). Location: Centrally located with multiple restaurants, bars and convenience shops in the immediate neighborhood. One block away from the Chi-Ka-Ko underground walkway offering...

Thank dadsasdasd
Honolulu, Hawaii
Reviewed 4 weeks ago

My husband and I recently stayed at this hotel on our first visit to Sapporro. We were pleased with the cleanliness of the property and the customer service while staying there. We especially enjoyed the large soaking furo on the 18th floor. This was a nice way to end a busy day of sightseeing by having a nice relaxing soak...

Thank Olliesmom808
Reviewed 23 October 2016 via mobile

This hotel was well located and walkable to lots of tourist destinations and restaurants. Car parking available at ¥1,300 per night - you can enter and leave whenever you like during this time. Pros: Good location with convenient stores nearby, good restaurants and an easy walk to the train station. Hotel has been refurbished with a modern feel. Free wifi...

1Thank Jenny D
Reviewed 18 October 2016

Awesome place with good location, amenities (loccitane) and bed. Spa in 18th floor is a great addition, too. The best hotel I have ever visited in Japan. You dont need to walk all the way to Susukino to find cuisines. Eateries are avail in just 1 min away from hotels

1Thank Jae Hyo H
Singapore, Singapore
Reviewed 13 October 2016

Took express train to Sapporo station and walked about 10 minutes. Place was easy to find. As it was before Christmas, there were decorations of reindeer and Christmas lights. Took the escalator up to lobby and checked in. If you do not speak Japanese or English very well, you may have a problem. There was a group of Chinese tourists...

Thank risxlene
Malmo, Sweden
Reviewed 12 October 2016

You can see the hotel sign a few hundred meters down the street ahead and slightly left as you stand outside Sapporo station. Typical large modern hotel atmosphere, staff helpful but not cordial. Unusualy large room with everything you can wish for, (look for the kettle and cups hidden inside the desk!) Onsen style bath (indoor and outdoor, and a...

Thank Petr D
Hong Kong, China
Reviewed 12 October 2016

We stayed at Cross Hotel with my family in a group of 13 people in Oct 2016. We arrived the hotel 2 hours before check in time but the rooms were ready already. On check out day, the staffs carried our luggages at the entrance and waited for the cars (we booked in advance) to come, and made sure that...

Thank winnielo61
Reviewed 12 October 2016 via mobile

Nice hotel, 2 blocks straight down from the Sapporo train station. Stayed at the Cross floor, paid more for Natural Style. Loved the rooms. Cyril (guest relations) was extremely helpful. Breakfast was good - buffet style. The potato croquettes are to die for! Super light & delicious. Rooms were nice, only thing was bathroom sink was a little clogged, bath...

Thank Aminswiss123
Reviewed 9 October 2016

Stayed in January 2016. Beautiful hotel with cozy room. The room was very clean with all the amenities needed. Breakfast was superb with lots of local choices. This hotel is near subway station and is with in walking distance to Sapporo Station.

Thank Dave K
Reviewed 20 September 2016

Cross hotel in Sapporo is modern, trendy and good looking. The room is a bit older and smaller than its Osaka one (semi double). It has hot springs on its top floor which provide stunning city view in day time and at night. It is in the middle of JR station and shopping area, so it is not very convenient...

1Thank Chubcatmouse

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo
Price Range: £68 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel
Hotel Style:
#1 Family Hotel in Sapporo
#2 Romantic Hotel in Sapporo
#2 Luxury Hotel in Sapporo
#10 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Cross Hotel Sapporo staff and other travellers.
14 questions
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Questions? Get answers from Cross Hotel Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view of Sapporo TV tower”
 of 5 bubbles risxlene, 12 Oct 2016 | Read review
“Ask for room that can have a view of Sapporo TV Tower. Beautiful at night.”
 of 5 bubbles 196davek, 9 Oct 2016 | Read review
“Ask for a room which does NOT face east or west.”
 of 5 bubbles Australiafrancophile, 7 Jul 2016 | Read review
“pay little extra for higher floor”
 of 5 bubbles pAmyq, 1 Mar 2016 | Read review
“If you need a smoking room, ask when booking and you might have to pay more”
 of 5 bubbles Come2Thailand, 24 Feb 2016 | Read review
5 of 5
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