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Hotel Monterey Edelhof Sapporo

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603 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We stayed for 3 nights in a room for 4 paxs. The bed and pillows were comfortable. I would have rated it a 5 stars if not for the the smelly toilet. Althought we have requested for housekeeping daily, the toilet is always reeked of ammonium smell. Perhaps the housekeeping could wipe or even wask the toilet floor more thoroughly.

Helpful?
Thank Neo L
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The hotel location is convenient. Within walking distance to the main shopping area and Sapporo station. AIRPORT express bus stop is just across the road at ANA hotel. We got a very good size room with 2 super single beds and 2 single beds. Very spacious for a room and the room is very clean. Bathroom is spacious too. We... More 

Helpful?
Thank Clara N
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We are family of 5 pax with children 7, 11 & 13 traveled from Hakodate to Sapporo and stayed in this hotel. There was another similar named hotel diagonally opposite. We booked a family room with 2 super single (near to queen sized) & 2 extra beds. Me & my youngest boy shared a bed. Room was big and adequately... More 

Helpful?
Thank JTANLH
Level Contributor
11 reviews
6 hotel reviews
Reviewed 5 October 2016

A pleasant hotel with helpful staff and all the amenties you would expect. This is within walking distance of most ameneties including fish market and parks as well as JR Sapporo station. I recommend dinner at Kanihonke and also a visit to the Sapporo Beer Garden.

Helpful?
Thank Rudi K
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using otel Monterey Edelhof Sapporo. The hotel is between the Odori Park and Sapporo Station, is conveniently located. We look forward to that available in the future. More 

New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016

Very classy, clean, traditional European style hotel. Somewhat small room size but has everything you will need. If you ask for a room on high floor, you will have a panoramic city view of Sapporo so remember to ask for it whenever you can. Happy visiting!

Helpful?
Thank Peksha
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. It is an honor seemed to be satisfied during your stay. We look forward to that available in the future. More 

Jakarta, Indonesia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

this hotel situated in city centre and we can walk to tourist attractions nearby such as Tv Tower, Odori park and Clock tower if you want to hang out in the middle of th night just walk to Tsusukino area and have a bowl of ramen.

Helpful?
Thank iduy_04
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. There is a convenient place to go to the Odori park and Susukino. We look forward to that available in the future. More 

HK
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 27 August 2016 via mobile

Stayed here for 2 nights and it was a clean hotel with European designs. Car park was great to use. Buffet breakfast was sumptuous. Hotel was close to many restaurants and attractions. Paid car park was large and convenient in basement of hotel. Staff spoke good English. Rooms were reasonable size. No gym though - seems gyms are not popular... More 

Helpful?
Thank Dun8
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. It is an honor seemed to be satisfied during your stay. We look forward to that available in the future. More 

Hong Kong, China
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 August 2016

The location of this hotel is convenient for us. It is just 5 mins walk to our car rental shop as well as the central sapporo station. A lot of different kinds of restaurant you can easily find in this area. Shopping malls, of course! The hotel room is a little bit bigger than as usual which is nice and... More 

Helpful?
Thank elijahckl
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using otel Monterey Edelhof Sapporo. It is an honor seemed to be satisfied during your stay. We look forward to that available in the future. More 

1 review
Reviewed 9 August 2016

The service was lukewarm at best, especially in terms of the high standard I typically received in Japan. I made some inquiries to the front desk staff (possibility of changing to a large room as my parent thought theirs was pretty small) , and the way the staff responded reminded me I could easily get much better service in any... More 

Helpful?
Thank Paul C
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. We apologize from the bottom of my heart to this correspondence. With respect to this problem, we've found that it has some of the mistakes. In the future, we will try to prevent the recurrence of mistakes. Thank you very much for letting us know this matter, and we appreciate your comment. More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 June 2016

We stayed for 3 nights, in this uniquely designed classic hotel, a corner room, nice view and helpful staff, its close to odori park and the JR station, convenient for sightseeing and getting around. A very comfortable stay.

Helpful?
Thank vchowio
monsap, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. It was good in as comfortable to spend during the stay. We look forward to you again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed to evoke the luxury of late 19th Century Vienna, with the name Edelhof meaning "Manor House" in German. The hotel is built on the site of the former Hokkaido Regional Forestry Office, and to this day there are many reminders of the site's history such as the big leafy trees in the hotel grounds, helping to create the ambience of a traditional Manor House garden. We hope our guests will feel part of the story of classical Vienna during their stay. ... more   less 

Additional Information about Hotel Monterey Edelhof Sapporo

Address: 1-1 Kita2jonishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station
Price Range: £54 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Edelhof Sapporo 4*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Sapporo
#5 Luxury Hotel in Sapporo
#6 Business Hotel in Sapporo
#16 Family Hotel in Sapporo
#19 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monterey Edelhof Sapporo staff and other travellers.
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Questions? Get answers from Hotel Monterey Edelhof Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“remember to ask for room on high floor with a view”
 of 5 bubbles Peksha, 29 Sep 2016 | Read review
“Rooms on higher floors have better views”
 of 5 bubbles elijahckl, 11 Aug 2016 | Read review
“Standard twin room is small”
 of 5 bubbles , 9 Aug 2016 | Read review
“All rooms are good, the Old TV tower lights add a beautiful scenery.”
 of 5 bubbles MGirls, 22 May 2016 | Read review
“High floor with nice night view.”
 of 5 bubbles jeju2015, 30 Mar 2016 | Read review
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