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Sheraton Grand Hiroshima Hotel

Traveller (1376)
360
Panoramas (4)
Room & Suite (726)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Member Exclusive Offer
Hotel deals

Location

Full view
2,223Reviews
1,671Photos
23Q+A
100Room tips
Traveller rating
  • 1,277
  • 776
  • 123
  • 36
  • 12
Time of year
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Popular mentions
+6
Let me start by saying that on our arrival the reception staff we’re fabulous, even presenting my wife a small bouquet of flowers to celebrate her birthday. We were informed that as the hotel was fully booked the breakfast is likely to be very busy and that we might not be able
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Response from Escape810150, Front Office Manager at Sheraton Grand Hiroshima Hotel
Responded yesterday
Dear robogk, First of all, thank you for taking the time to complete the valuable review in regards to your recent stay at the Sheraton Grand Hiroshima Hotel. We appreciate your compliments about our room and your check-in experience. However, we are truly sorry for failing to deliver the exceptional stay you deserve and for your disappointment with our restaurant. We take your word seriously and will pass it on to Food and Beverage manager to improve our service. Concerning your anxiety for Privacy in the room, We are regretting that we could suggest you a Deluxe-corner room which is 5m2 bigger than Deluxe room, and which has a door to separate the bedroom and the bathroom. I appreciate you shared your experience with us again. Hoping we have an opportunity to make better memory in Hiroshima in the future. Best regards,
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Staying here now, checking out tomorrow 21Mar. Very convenient, took Shinkansen from Osaka, got off at Hiroshima Station and hotel is just round the corner directly opposite Granvia Hotel. Left our backpacks in the morning and when we returned to check in, our bags were already
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded 2 days ago
Dear Pipo2968 Thank you very much for staying Sheraton Grand Hiroshima Hotel. We would like to thank you for your gracious comments. We look forward to your return and we will be delighted to be at your service again
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The hotel is located next to the train station, which means it is super convenient. Tons of restaurants and shops nearby. I called ahead and Yuki Saka assisted me with two connecting rooms, the service was awesome. Highly recommend this hotel as it's spacious, convenient and
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded 6 days ago
Dear ToneTone88 Thank you for selecting us out of the many possible places here. The Management and Staff would like to thank you for the wonderful comments. We look forward to your return and we will be delighted to be at your service again.
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Lovely stay. Very comfortable. Had an excellent pool for swimming lengths (15m long). Though you do have to pay for this: 1620 yen if you weren't staying in the really fancy rooms. Amazing location - walk out of the train station and the hotel is right there!
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded 2 weeks ago
Dear IanS4790 Thank you for selecting us out of the many possible places here. Thank you for reviewing us and we appreciate your feedback. We are very happy that your stay must be memorable. We look forward to your next visit.
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We stayed at this superb property as part of a Japan tour arranged by our tour operators who could not have chosen better or more convenient accommodation. Although built some eight years ago, clearly an excellent maintenance regime has helped keep both public and
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Response from Escape810150, 支配人 at Sheraton Grand Hiroshima Hotel
Responded 2 weeks ago
Dear Brian W Thank you very much for staying Sheraton Grand Hiroshima Hotel. We would like to thank you for your gracious comments. It was truly our honor to read your gracious comments. We look forward to your return and we will be delighted to be at your service again.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Bedroom with part open plan bathroom
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123456145
Yes, it stops at the train station, and the hotel is right there.
1 vote
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Is there free WiFi in the hotel
No doubt. (^o^)/
0 votes
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Thank you for choosing Sheraton Grand Hiroshima Hotel. As for the transportation from Hiroshima Airport, we do not have our own shuttle service but there is an airport shuttle runs between Hiroshima Airport and Hiroshima Train Station. The Train Station stop is located at right next to our hotel. It takes about 45 minutes of ride for one way, and the price is 1,340 yen one way P/ person. The shuttle bus leaves from the platform No.2 at the airport and the last bus leaves at 21:40 pm. If you have further questions, please feel free to contact us at any time. Sincerely yours,
1 vote
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12345
"We liked the odd numbered room facing west."
"High floors to enjoy the view"
"Don't stay here"
"Take room closest to the elevators, unless you are into walking!"
"Booked with Airpoints - was very reasonable"
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12345620
PRICE RANGE
US$131 - US$416 (Based on Average Rates for a Standard Room)
LOCATION
JapanChugokuHiroshima PrefectureHiroshima
NUMBER OF ROOMS
238
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