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Sheraton Grand Hotel Hiroshima

1,959 reviews
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Traveller (1119)
Room & Suite (603)
Dining (114)
Overview
  • Excellent58%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(74 reviews)
“train station”(295 reviews)
“great hotel”(116 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,959)Write a Review
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All reviewsthe club loungetrain stationgreat hotelexecutive chefopen planfrosted glasstaxi rankconvenient locationlocated rightcorner roomhop on hopnorth exitrooms are largejr passdinner buffetwet roomjapanese restaurant
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11 - 15 of 1,224 reviews
Reviewed 11 January 2018

My husband & I stayed here for 4 nights and we had a wonderful stay. I did book club room due to the length of time here. The room was beautiful and very large in size. The bathroom was wonderful and modern the only thing...More

Thank Melanie J
Reviewed 10 January 2018 via mobile

Awesome room and staff. Right next to the station. Perfect for our family on a quick holiday around Japan. Though it is not close to shops or a variety of restaurants. Of course that is not that far away.

Thank Leno R
Reviewed 6 January 2018 via mobile

When we arrived at Hiroshima Station we were coming off the back of a terrible day of travel due to the New Years break and not being able to get reserved seats on the Shinkansen. It was brilliant to walk out of the north side...More

Thank BubbaLucius
Response from 宿泊部支配人, Manager at Sheraton Grand Hotel HiroshimaResponded 7 January 2018

Hello from Hiroshima BubbaLucius! I would like to thank you on behalf of entire hotel team for your kind comments and ensure you this will be shared with hotel management as a way to look at how we can increase our guest satisfaction with their...More

Reviewed 4 January 2018 via mobile

I am from NYC and have been lucky to stay at many wonderful hotels over the years. After a long day of travel, I made it to the Sheraton and all I wanted was some sushi before bed. I arrived at the hotel sushi bar...More

1  Thank samuelabrams
Response from 宿泊部支配人, Manager at Sheraton Grand Hotel HiroshimaResponded 5 January 2018

Dear Mr. samuelabrams It is with great disappointment to hear that our team here in Hiroshima has dropped the ball so badly with your dinning experience. I can assure you all team members involved were consulted today as soon as your review appeared, and they...More

Reviewed 2 January 2018

General: We were originally booked to stay here for 2 nights, but changed our reservations at the last minute to get out of the path of Typhoon Lan. Then the path moved to Osaka, where we were rebooked. Thanks, Lan. The hotel is adjacent to...More

Thank rfrisch
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$141 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1119)
Room & Suite (603)
Dining (114)
Pool & Beach (8)
Amenities (33)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Mary Ann B
12 September 2017|
AnswerShow all 11 answers
Response from t_mikejoey | Reviewed this property |
Yes
0
Votes
10 August 2017|
AnswerShow all 2 answers
Response from SillyFizzy | Reviewed this property |
Check with the hotel
0
Votes
7 August 2017|
AnswerShow all 3 answers
Response from nigelbond2016 | Reviewed this property |
Sorry, can't help
0
Votes
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Room Tips
"Club Level - High Floor (21)"
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"Corner room is good for excellent view"
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"We were on the 12th floor - right next tot he train station - and there was no noise from the street or the..."
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"Enjoy a relaxed night in the executive lounge"
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