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Hotel Piena Kobe

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1,498 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Level Contributor
8 reviews
Reviewed 1 week ago via mobile

I don't agree with this 4.5 star rating. Don't be fooled by the fancy looking lobby and restaurant. The guest room is small (to be expected in japan) and very old. After returning from dinner our room was extremely hot and could not be cooled by the air conditioning unit. We called the front desk to notify them and someone... More 

Helpful?
Thank Olwen C
Melbourne, Australia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Most reviewers mention the breakfast with good reason - it is a huge buffet with a cakes table capable of causing immediate diabetic comas. The rooms are also a decent size for Japan, and we were very comfortable in a King bed. We walked to the main attractions, but the hotel is conveniently located for public transport.

Helpful?
Thank Timothy O
Princeton, NJ
Level Contributor
138 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 October 2016 via mobile

A lovely hotel. Larger rooms than many. French blue and white decor. Helpful friendly staff. Our a/c did not work. Staff came to room with dyson fan and air purifier. Thankfully cool outside and opening the window worked, so I did not complain further about the a/c. Immaculate clean. All amenities. I highly recommend and would stay again. --- coffee... More 

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1 Thank Travel4Joy
Kokomo, Indiana
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 17 October 2016

Walked downhill from Shin-Kobe station (make sure you print off their directions) and arrived at this sweets smelling polished hotel. Another 20 min walk to European houses and the Trick Art Museum and to the Sannomiya train station in the other direction where we took a bus to Arima Onsen. The buffet was fantastic because besides the sweets there are... More 

Helpful?
Thank SeaStarHarmony
Hong Kong, China
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016

1. the breakfast is really wonderful and delicious. 2. the staffs are all polite and helpful. 3. you can feel so warm during your stay. The hotel are detailed-oriented. Try every little stuffs to make you feel comfortable. 4. convenienet location. Just few minutes on foot from JR 三之宮站.

Helpful?
Thank kitrole
Beijing, China
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 October 2016

Paid under USD$100 per night which is a bargain. Hotel is just a few minutes walk from Kitano and from the awesome Kobe beef restaurants Wakkoqu and Ishida...about a ten minute walk to both. I also WALKED to Shin-Kobe Station from the hotel in about 20 minutes...an easy walk. Service was great but location and value the key takeaways,. Room... More 

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1 Thank BelonOysterFan
Boston, Massachusetts
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 September 2016

This hotel was really perfect, the staff was extremely helpful, the room was big clean and well decorated. We traveled with a baby and they were kind enough to add a bed without adding a charge. The breakfast is really HUGE and everything they serve is extremely good with a lot of diversity: pastries, Japanese traditional, cakes... You have to... More 

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1 Thank Marianne000001
Munich, Germany
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 July 2016

Good place to stay, a couple of good small restaurants and cafes are close by. Shin-Kobe station and downtown are within easy walking-distance. You won't remember much about this hotel but maybe the super friendly staff.

Helpful?
1 Thank XTPH
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 June 2016 via mobile

The hotel Piena Kobe is well situated for the main attractions and public transport. It is well decorated and although the rooms are small, they are very comfortable and quiet. The breakfast is good but a bit expensive unless you have an enormous appetite. The foyer houses an excellent bakery/coffee shop. My only complaint was the shoddy service we received... More 

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Thank Jo T
Racine, Wisconsin
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 May 2016

Great Kobe location, very nice room, good breakfast, and all at a reasonable rate. The hotel is a short walk up the road from Sannomiya Station, a little farther downhill from Shin Kobe station, and just off the edge of the Kitano neighborhood. Our room was nice size with twin beds, a sofa, table, and 2 chairs. The bathroom had... More 

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Thank GlobalCitizen2
Hotel_Piena_Kobe, 宿泊 at Hotel Piena Kobe, responded to this review

Thank you for staying with us, and giving us a review of it. It will definitely help us a lot to improve our service. Though we won the first place for breakfast in Japan on Tripadvisor, it may not be the best for all guest we have. However, getting the first prize isn't our goal, and we will try to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Food & drink at the hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Parking: 40 ... more   less 

Additional Information about Hotel Piena Kobe

Address: 4-20-5 Ninomiyacho, Chuo-ku, Kobe 651-0093, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe > JR Sannomiya Station , Sannomiya Station
Price Range: £66 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Piena Kobe 3*
Number of rooms: 90
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Hotel Style:
#2 Romantic Hotel in Kobe
#2 Business Hotel in Kobe
#3 Family Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Piena Kobe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the color you like to choose which floor and room to stay”
 of 5 bubbles kitrole, 11 Oct 2016 | Read review
“#901, Royal Twin, oddly arranged sofa, table & chairs, deck but city view not much, bathroom/wet-room with big tub”
 of 5 bubbles GlobalCitizen2, 4 May 2016 | Read review
“Get a room plan including breakfast!”
 of 5 bubbles ciramisu, 1 Oct 2015 | Read review
“Wifi is free and very fast in the lobby, though not so stable in the room. Room temperature can be regulated with the easy-to-miss thermostat that is hung higher up on the wall.”
 of 5 bubbles leevidaga, 29 Jun 2015 | Read review
“Maybe a room higher up to avoid noise in lobby.”
 of 5 bubbles RdLsTrvld, 14 Jan 2015 | Read review
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