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Hotel Okura Kobe

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Hotel Okura Kobe
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1,339 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 3 days ago NEW

I managed to get a good deal at Okura on very short notice after a sleepless night at another hotel due to the very warm room and we were so happy with Hotel Okura. The service was great and room was fantastic. All of us slept well in this bigger than average Japan hotel room. No complaints.

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Thank AmosWoo
Reviewed 1 week ago

twin room, sweet, warm, nice view, close to ocean, a mall just next to he hotel, nice breakfast, but too many Chinese people. strong recommend this hotel, expensive but worth it Facilities are great, and located within walking distance to downtown, shopping mall etc.

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Thank Stan H
Singapore
Reviewed 3 weeks ago

The hotel is nicely maintain, and rooms considered spacious. Facilities are great, and located within walking distance from the shopping districts and train stations. Staffs are friendly and helpful. Internet speed is fantastic. Solid hotel to put up if you are in Kobe.

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Thank Jeremy G
Paris, France
Reviewed 4 weeks ago

Impeccable service is the norm in Japan, and the Okura does not disappoint. The porters take your bags and do not expect any gratuity, though I tried to give them one. I was able to check-in early with no fee, and the front desk followed up my enquiry about whether my Shinkansen tickets had arrived, just like they said they...

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1Thank avisitor2016
Johannesburg, South Africa
Reviewed 15 January 2017 via mobile

They offer quite a big space compared to the other hotels in Japan. Higher floors strongly recommended for the habour view!! (Just expensive though) Restaurants, shopping malls, Anpang museum (for children), etc. are all in walking distance.

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Thank drbhappiness
Reviewed 6 January 2017

This hotel has very large rooms and looks quite modern. In my opinion, it also has the best view of the harbor and the surrounding areas due to its height and location. The service is exceptional and is provided at a heart's beat. They also speak exceptional English providing easy communication for English Speakers. The food choices range widely so...

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Thank Jason C
sydney
Reviewed 4 January 2017 via mobile

pluses:- large well featured hotel staff earnestly try to please wide range of food choices room was neat and tidy mid range pricing minuses:- older styled hotel very busy health club and pool were extra charge location was not very convenient

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Thank fortstreetboy
Hong Kong, China
Reviewed 22 December 2016 via mobile

We stayed here for 3 nights as part of our trip to Kobe for Luminarie, 2016. Spacious rooms. Shisheido toiletteries. Mini bar. Inroom slippers. Robes. Coffee/tea maker.All that one can expect in a 4/5 star hotel exists. There is a shuttle bus that can drop guests at Sannomiya station. The Motemchi station is a good 15 mts walk from the...

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Thank OhOhSe7en
toronto
Reviewed 7 December 2016

The typical rooms are very large for Japan. Make sure you get breakfast included--all three breakfast rooms serve the same buffett. I love the area in the Harbour and if you are more into leisure rather than business and time, I prefer this hotel versus one in the downtown core--you are 10 minutes by the free shuttle bus to the...

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Thank hughsam
Reviewed 30 November 2016

Staff spoke English well enough to accomplish what we were after. Fairly close to China Town area and lots of restaurants. Earthquake memorial on pier was interesting. Nice views if you have ocean-side room.

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Thank gbrown2036

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Restaurant Emerald
Restaurant Emerald
Cuisines: French
Main Bar Emerald
Main Bar Emerald
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: £68 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Kobe 4*
Number of rooms: 475
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orange Marketing Services, Japan Co., Ltd., Ctrip TA, Rakuten, JAPANiCAN and Travelocity so you can book your Hotel Okura Kobe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Luxury Hotel in Kobe
#4 Family Hotel in Kobe
#4 Romantic Hotel in Kobe
#5 Business Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okura Kobe staff and other travellers.
4 questions
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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve a room on one of the top floors for the stunning views.”
 of 5 bubbles avisitor2016, 25 Jan 2017 | Read review
“Rm 814 had a very good view, even though it was on the lower floor.”
 of 5 bubbles hughsam, 7 Dec 2016 | Read review
“There are rooms with a view of the harbor.”
 of 5 bubbles rogeliot562, 2 Nov 2016 | Read review
“We had a view over Kobe Port Tower which was extremely nice and we highly recomment that view.”
 of 5 bubbles sallysD4675TH, 13 Sep 2016 | Read review
“High floor with view of Kobe Port Tower and the Cruise Terminal was excellent.”
 of 5 bubbles mtchclt, 2 Aug 2016 | Read review
5 of 5