Seryo
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Seryo

Ohara Sanzeninhan, Sakyo-Ku, Kyoto 601-1241 Kyoto Prefecture
湯豆腐会席
Traveller (137)
Standing in garden looking to the dining room we had breakfast and dinner
Dining (70)
garden as seen from room/private onsen
Room & Suite (60)

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About

4.5
#6 of 13 onsen ryokans in Kyoto
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
SERYO is a traditional Japanese accommodation "ryokan" located within the naturesque country side of Ohara, Kyoto which also provides fine Kyoto gourmet cuisine and hot springs. Spend a tranquil moment in the peaceful atmosphere of Ohara after sightseeing through the hustle and bustle of Kyoto City.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Internet
Free breakfast
Restaurant
Non-smoking hotel
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Classic

Location

Ohara Sanzeninhan, Sakyo-Ku, Kyoto 601-1241 Kyoto Prefecture
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Itami Airport
32.2 mi
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Kobe Airport
48.3 mi
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78Reviews3Q+A9Room tips

Reviews
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Detailed Reviews
LittleBackpack wrote a review Dec 2009
California31 contributions197 helpful votes
+1
5.0 of 5 bubbles
The roykan name here is spelled wrong. It should be Seryo, not Seryou. I hope TripAdvisor staffs find this and correct it.

We had the most wonderful time in Seryo this December. It is everything we were looking for in an ultimate relaxation experience after a long year of work.

Location: It is right outside Sanzen-in Temple, famous for maple viewing, Japanese cedar forest and a major Buddhism temple. We took some stunning photos here. It is also 1 hour bus ride from Kyoto train station. (Find the bus heads to Ohara and that's your stop. The 500 Yen 1-day pass doesn't cover this area as it's out of the zone. You have to pay on the bus, about 600 Yen, and you get to ride the bus with real local people, plus seeing the Kyoto country side.) So staying here the night before allowed us to visit the temple before most of the tourists arrived during the rush hours.

Reception: after about 10 minute walk, we got from the bus station to Seryo and were greeted with 2 cups of hot green tea. After green tea, our room was ready and we were shown around the facility (public bath...etc) as well as to our room. The owner speaks some English but most of the roykan staff doesn't speak English. However, the service was excellent and the whole place was very clean.

The room: We stayed in a standard Japanese style room (autumn moon), 8-tatami in size, plus a foyer area for our large luggage, an indoor patio-type area looking into the garden, modern toilet and wash basin. It is spacious and warm. From the patio, we can walk directly into the beautiful garden with a koi pond.

The garden: Did I mention the garden? By this time on our trip, I've seen many Kyoto gardens in temples, shrines and other public area, but this one! It's a small private garden, very well designed and maintained down to the last detail. It also "borrows" the surrounding mountain area into its view well. Wherever I pointed my camera I got a good shot.

The hot spring: Standard room guests share the open air public bath, one for men; one for women. We were the only standard room guests that night, so they let us use the female open air bath together. The indoor bath and lounge area have all the amenities, Japanese name brand shampoo, conditioner, body soap, women's lotion & toner and a good hair dryer. They also moved the men's lotion to the lounge area for my husband beforehand. The outdoor open-air, hot spring bath is surrounded by a bamboo fence with some mini maple tree and pines. The spring itself is not super hot or stinky, like other hot springs I've been, but still soothing. We arrived around 4 pm, so we had plenty of time to soak ourselves in the hot spring & sunset before dinner.

The Food: Dinner was served in the dining room. We chose Japanese style sitting and went to dinner in the provided jacket over our yukata. And I never thought I'd say this, but the food was a vision. We didn't pre-order the winter special wild boar hot pot, which I believe would be good, too. Instead, we went for their usual fare and were surprised by all the creativity and well balanced taste with winter vegetables and fish. The sake was also very nice, sweet and smooth.
Next morning, breakfast was served in the dining room, too. I only had rice soup for breakfast before, never a full bowl of rice, but it's very tasty with all the small local pickle dishes. The Yutofu, steamed egg and freshly picked, home made salad were also very good. Between dinner and breakfast, I slept 12 hours, just to digest the food.

Sleeping on Tatami: Before this trip, I had only slept on tatami once, with my eyes open all night, 15 years ago. I had some concerns on if I would be able to sleep but it turned out fine. Our beds were made for us when we were having dinner and with the thick futon mattress on tatami, it is not hard at all. Also, they put out the thickest cotton quilt I've ever seen. It was comfy and very quite. The only sound we could hear was the water from the pond and the nearby stream.

Service: Next morning, we slept over our breakfast time. We told them we were going to have breakfast at 8 am, thinking that I'd been getting up at 6 am through the trip. We ended up getting up at 8:30 and no one bothered us! They were just waiting outside with our breakfast! Also, they put away the quilts and futons for us when we were having breakfast.

To sum up, our stay at Seryo was the ultimate relaxation we were looking for:
Soaking in hot spring, great food, sound sleep for 12 hours, more great food with beautiful scenery/ views all the time and we did lose track of time in the end. : )
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Date of stay: December 2009
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KI-NRT wrote a review Oct 2020
Ashiya, Japan2,139 contributions447 helpful votes
+1
5.0 of 5 bubbles
Seryo is an excellent ryokan that exceeded our expectations. It's situated in Ohara town, located about an hour north of Kyoto, which is an agricultural area known for its fine Kyoto vegetables, its rural beauty, as well as the renowned Sanzen-in and Jakko-in temples (as well as the picturesque Kurama & Kibune towns nearby.) We stayed 2 nights at Seryo.... our main purpose for being in the area was to do the hike from Kurama to Kibune (highly recommended!) While Seryo is not a stone's throw from Kurama or Kibune, it's not far, either - about 15 minutes by car. And, it's right next to Sanzen-in, and overlooks a beautiful valley and the mountains beyond, so the location is actually a plus in many respects.

While it's a small, family-run establishment, it also charges luxury ryokan prices. In just about all respects, it delivers a level of comfort, luxury and service that matches the price.

First, the room - we stayed at the best room at Seryo, the "Sakura no Ma Japanese Suite with open-air bath." I believe it to be the only room on premises that has its own private onsen hot springs bath, and it's pure bliss. if it's available, I'd recommend that you snag it quickly. The room itself was reasonably spacious (although not gargantuan by other luxury ryokan standards, and we would've gladly paid more if they offered an even higher category room), well appointed and came with all of the necessities - toiletries, yukata, free WiFi and even free minibar. It was a nice room to spend our down time in Ohara. And when we felt like taking a walk, not only was there Sanzen-in next door, but also Jikko-in, Hosen-in and and Shorin-in just a few minutes walking distance away - all worth visiting, and all with its own unique charm.

The food was good. Not super gourmet like some of the top ryokans in Hakone or Kaga Onsen town, but they did a good job focusing their offerings relying on local ingredients - Ohara is renowned for its amazing produce, and many of Kyoto's finer restaurants (including Michelin 3-star Kitcho) procure many of their vegetables from Ohara. Of particular note was the local Jidori chicken - it was amazing. It was steamed (which is unusual, and doesn't strike me as the best way to cook chicken), but was done amazingly well. It was definitely a memorable dish. Breakfast, on the other hand, was a comparatively spartan affair - not much variety, and quantities were low. If you're hungry, be prepared to scarf down a healthy portion of rice.

Service is typical ryokan-like. Courteous, helpful, and a bit inflexible in some areas, namely in terms of meal times. At Seryo, it's strictly 6PM for dinner and 8AM for breakfast. That said, they did make an exception, which gives us hope for Japan :) When we told them we might leave early and skip breakfast (to get a head start on our hike the next day), they said "how about 7:30 then?" For a small ryokan with rigid schedules (for understandable reasons, mind you), it was a surprisingly gracious gesture.

Overall, we were very happy with our choice and would not hesitate to recommend Seryo for those that seek a great accommodation and dining experience to go along with a wonderful tour of Ohara, Kurama and Kibune's beautiful countryside, villages, temples and shrines - assuming you're prepared to pay for the privilege.
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Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RafaelRedczus wrote a review Oct 2011
Hilversum, The Netherlands60 contributions68 helpful votes
4.0 of 5 bubbles
The third generation of this family occupies this wonderful Ryokan. Their garden is a piece of art. So does all creations out of their kitchen do (but we as European guests couldn't always appreciate the dishes - very slimy vegetables by example). A very friendly owner during our stay. By mail there was quite a lot of miscommunication, but don't expect all Japanese to understand English very will (it seemed he was one of the most skilled Japanese we met).

Minus: high prices. And I'm quite sensitive about noises during my sleep. Although the setting is very tranquil, we had a lot of noise of the bugs outside and also a powerful machine which made a deep sound (only hearable when you put your ears onto your pillow)

Not to forget: their outside bath is small but great. And hot! (wow, don't understand how the local peaple can go so easily into this extremely hot water)
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Date of stay: July 2011
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff Y wrote a review Sept 2017
3 contributions10 helpful votes
1.0 of 5 bubbles
This is definitely the worst "ryokan" I've been. As a matter of fact, they should be ashamed to call their business ryokan because it really doesn't deserve the title. The reception was worse than some of the 3 star business hotels I've been and that's ludicrous for a place that cost 750 dollars a night. There was nobody at the reception at the time of arrival and my wife and I had to wonder around the premise for a while, yell for help, and eventually wonder into the building to find an old lady(who wasn't very welcoming by the way), for the check-in. The check-in procedure was also lackluster that ended in less than 5 minutes without any proper introduction in absence of nakai-san(a designated room maid that serves you throughout the stay). The room already had futon laid out, which should have been done after the dinner. We were on our own for the rest of the stay. Dinner was equally ridiculous. They couldn't even pace themselves when serving kaiseki so I had more than 3 dishes on my table at one point and was told to eat ice desert while I was having hot dish so it doesn't melt (come on, really??). With them chasing us to finish our meal, dinner ended in less than an hour which should really last for at least an hour and a half. Everything tells me that we weren't welcomed there and we certainly didn't enjoy staying there. The mere thought that we wasted more than 700 dollars on there ruined our trip. It's just a fancy (and overpriced) restaurant that serves mediocre food that should never call themselves ryokan.
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Date of stay: September 2017
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Avoid at all cost
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jinny O wrote a review Sept 2018
48 contributions17 helpful votes
4.0 of 5 bubbles
We've stayed at super high end ryokan and also budget ryokan. This one sits towards the higher end, but is definitely nowhere near as refined as others we've stayed at. For example, dinner is served for all guests at the same time (6pm) at the restaurant (vs being served at a time we nominate , in a private room). And , as a previous reviewer mentioned, the futon were already laid out when we checked in at 4pm. But this wasn't a problem for us. I believe it just comes down to the fact that s is a small, family run business. They can't afford to hire masses of staff, and the price you pay is what it takes to maintain the gardens and facilities.

The food was a bit of a let down. But I guess we had been having extremely high end amazing food up to this point. Some of the dishes were pre cooked and thus cold when served ( meant to be a hot dish), and the pace was indeed quite fast. But nevertheless we still enjoyed the food overall.

I think what the highlight for us was (1) the amazing gardens; (2) the lovely old ladies who served us throughout our stay; and (3) the onsen (nice atmosphere, clean, good temperature).

We stayed in two different rooms - shugetsu and Sakura. Shugetsu had an amazing view of the garden. Sakura was very spacious, and had the outdoor private bath. Was nice to be able to experience both, but the public bath was so nice that it's not necessary to pay more for a private bath unless bathing with your partner is a must for you.also the public baths are closed during the day, and also from midnight till ?6amish, so the private bath was good to give us freedom to bath whenever we wanted.
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Date of stay: September 2018Trip type: Travelled as a couple
Room Tip: Shugetsu has an amazing view of garden, and also of mountains in the distance where you can see...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Purobi wrote a review Nov 2013
San Francisco656 contributions672 helpful votes
5.0 of 5 bubbles
We visit Japan every year and every year for last about 10 years we have been visiting Seryo. Sctually we stayed in the Inn only once but eat there every single year. Ohara to us is a magical place. To really appreciate the beauty of this place you should either visit when it is raining/snowing or stay overnight. We have done it all and Seryo has been an incredible experience every time. Last year they could not give us a seat for lunch near the pond so they opened a room downstairs with its own garden (where we actually stayed the year before) for our lunch. Yes they do remember and recognize us every time. The gardens are exceptionally beautiful, the outdoor bath is charming. Dinner and breakfast were superb the one time we stayed. Lunch every year is wonderful as well. I do have one complain and it is about the lady who speaks English and answers the phone. I have never seen her in person and I am not sure she even lives there but she is rude, extremely rude. The time we stayed over night I called to make reservation for another room for a friend of ours and I was told in no uncertain terms that she will have to be in a different wing in a Western style room. When we arrived, Daisuke came out and with his usual friendly manner said, "Of course she can stay next to your room", and of course he took care of it all. However, we will go back to Seryo every year as usual. It is not a cheap place but is worth every penny.
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Date of stay: November 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you can afford, get a room with its own bath in the garden.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaugingMan wrote a review Oct 2012
Chicago, Illinois17 contributions14 helpful votes
5.0 of 5 bubbles
I wanted to to stay in a traditional style inn while I was in Japan, as well as experience a hot spring bath. Seryo allowed me to do both. This place was everything I could ask for. A lot of the ryokans I looked at were either too modern (you can't just throw a bed on a floor and call it a day) or too traditional (I still want electricity and my own bathroom). Seryo found a nice balance. The rooms are set up like a traditional inn, with tatami mats and mattresses that get pulled out when it's time to sleep. But it also has a couple of nice modern amenities, like in-room wifi, tv, and an automatic Japanese toilet in the private bathroom. Our room had a sliding glass door that opened up to a beautiful Japanese garden, complete with carp pond. And the mattresses on the floor were the most comfortable ones we had the entire time in Japan - way better than any of the hotels.

The service was excellent. There was really only one gentleman there that spoke English, but that was not a problem. They took care of carrying our bags to our room, as well as converting the room from general living area to sleeping area while we were at dinner. And speaking of dinner, this was one of the best meals I had on my trip; I highly recommend the shabu shabu. You get all these little dishes, and you think that it can't possibly fill you up, but by the end you are stuffed. Breakfast is the same way.

The hot spring bath is small, but quite nice. They have any amenity you can think of, it was very clean, and the bath itself (I used the outdoor one) was very relaxing. I was fortunate enough to have it to myself, which was a bonus.

Two warnings though: 1) Seryo is located up in the mountains. The web site says it's a 10 minute walk from the bus stop. They fail to mention that it's 10 minutes up a mountain! I suggest doing what we did and take a cab from the Kokusaikaikan Station subway. It was about 2300 yen and well worth not having to walk up a mountain with luggage.
2) This place is not cheap! You are definitely paying for all this goodness. But I believe it's totally worth it, even for just a night.

Bottom line: if I ever go back to Kyoto I am definitely staying here again.
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Date of stay: September 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: We went on a Thursday and practically had the place to ourselves. Go in the middle of the week if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tuatud wrote a review Aug 2017
Bangkok, Thailand21 contributions49 helpful votes
5.0 of 5 bubbles
I stayed in Seryo more than 10 years ago. When the opportunity arises for me to have a family reunion in Kyoto I decided to book my family to experience a traditional Japanaese Roykan which is located in Ohara (90 mins easy ride by direct bus from Kyoto station). For anyone who wants to experience and see a rural Japanese village, Ohara is the place. The place is still tranquil, quiet and peaceful after all this time and everything is still perfectly in its place. Within the vicinity there is a small village with a shopping street and several beautiful Japanese temples. So there are lots of things to do near this ryokan.

Seryo is a family run ryokan and it gives a very homey feeling that you are visiting family. This time around the place has been upgraded with an addition of a new wing. We stayed in the Sakura and Kaede rooms with its private on site Onsen. The rooms were large, well maintained and spotlessly clean. It has all the modern amenities with good wifi. It also has beautiful gardens with a lovely koi pool.

The food is excellent with a choice of Shabu Shabu and Kaiseki dinner. Both of them were exquisite with a perfectly presented dinning experience. What really stands out is the staff high service levels and their smile is genuine and service provided with a warm heart. The staff looked after us well and nothing was ever too much bother. We felt very welcome and had a wonderful time at this ryokan.Visiting Seryo is the highlight of our group's entire trip.

Highly recommended and would definitely stay here again in my next visit.
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Date of stay: August 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Try the Sakura room with private onsen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
carolinepi wrote a review Aug 2015
Atlanta2 contributions3 helpful votes
5.0 of 5 bubbles
I was looking for a nice Ryokan in Kyoto where I could feel the beauty and serenity of Japan. I was overwhelmed by the beautiful grounds, and beautiful mountain scenery this Ryokan has to offer. However it doesn't just end there, the food is done to perfection, and the service is unbelievable, they go out of their way to help you in whatever you need. My teenage son absolutely loved it. We went on a mother and son trip.
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Date of stay: August 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Weizenx3 wrote a review Dec 2014
New York City, New York45 contributions65 helpful votes
4.0 of 5 bubbles
The ryokan is easily the best in Ohara area. It is very close to the Sanzen En Temple, which is particularly known for its beautiful garden in the foliage season. The ryokan itself has a most gorgeous garden with colorful Koi in a clear pond. The water of the pond is clear and reflects the floating clouds in the blue sky. The onsen and the cuisine, however, were only average for Kyoto standard and a bit disappointing considering the price, and the hostess was not particularly courteous as one would expect from a old-style ryokan- probably due to our inability to communicate well in Japanese. Staff did help us get back to the nearby subway station, which we were most grateful of. All in all a good place to stay for visiting Ohara.
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Date of stay: November 2014
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from kyotoseryo
Kyoto, Japan8 contributions
Thank you for contacting SERYO. Please email from our website.
jollybychance asked a question Oct 2015
Singapore, Singapore48 contributions61 helpful votes
Does this ryokan accept 3 month old infant?
Answer from jollybychance
Singapore, Singapore48 contributions61 helpful votes
Ok, thank you very much!
Answer from kyotoseryo
Kyoto, Japan8 contributions
Please send us the email from our website. SERYO
Jinny O wrote a tip Sept 2018
48 contributions17 helpful votes
4.0 of 5 bubbles
"Shugetsu has an amazing view of garden, and also of mountains in the distance where you can see the sun setting."
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Jeff Y wrote a tip Sept 2017
3 contributions10 helpful votes
1.0 of 5 bubbles
"Avoid at all cost"
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Tuatud wrote a tip Aug 2017
Bangkok, Thailand21 contributions49 helpful votes
5.0 of 5 bubbles
"Try the Sakura room with private onsen."
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Helmut wrote a tip Jul 2017
Kirkland, Washington5,288 contributions843 helpful votes
5.0 of 5 bubbles
"go for the traditional rooms"
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Ana M wrote a tip Feb 2016
London, United Kingdom162 contributions54 helpful votes
5.0 of 5 bubbles
"Get the private onsen, it is amazing!!!"
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Not the right property for you?
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PRICE RANGE
£328 - £435 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoOgoto Onsen
NUMBER OF ROOMS
9
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SERYO - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Seryo
Which popular attractions are close to Seryo?
Nearby attractions include Sanzen-in Temple (0.06 miles), Hosenin (0.1 miles), and Oharano Sato (0.08 miles).
What are some of the property amenities at Seryo?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Seryo?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Seryo?
Yes, free parking is available to guests.
What are some restaurants close to Seryo?
Conveniently located restaurants include Sanzen-In No Sato, Shibakyu, and Kyoubijaya.
Are there any historical sites close to Seryo?
Many travellers enjoy visiting Shugakuin Imperial Villa (4.9 miles), Kifune Shrine (4.0 miles), and Hosenin (0.1 miles).
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