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The GrandWest Arashiyama

48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto 616-0016 Kyoto Prefecture
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Traveller (70)
Room & Suite (59)
Dining (3)

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£210
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#4 of 64 small hotels in Kyoto
Location
Cleanliness
Service
Value
The GrandWest Arashiyama located west of Kyoto and within walking distance of Monkey Park, Tenryuji temple, Togetsu Bridge and Bamboo forest etc. Just 5min on foot from Hankyu Arashiyama station. If you want to be refresh, Arashiyama is the best place in Kyoto. Arashiyama was place of resort for nobles 1000years ago. Wake up early a bit than usual, and stroll around a hotel. There are beauty seasonal nature, fresh air and time passes slowly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Wine / champagne
Highchairs available
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Dining area
Sofa
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Clothes rack
Private bathrooms
Kitchenette
Refrigerator
Electric kettle
Kitchenware
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family
Languages Spoken
English, Japanese

Location

48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto 616-0016 Kyoto Prefecture
Name/address in local language
The GrandWest Arashiyama
63Reviews2Q+A5Room tips

Reviews
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chloe wrote a review Dec 2023
London, United Kingdom2 contributions
I am so happy I chose this place ! . It feels luxurious for somewhere so reasonably priced. It is very comfortable, impeccably clean, attractive and well-appointed- the tatami area is lovely and the beds are very comfortable. Coffee machine coffee is available 24 hours . It is in a quiet residential area 5 min from the hankyu arashiyama train Station and 5 min from the bridge . Several of the hosts speak excellent English and go above and beyond to help you have an amazing stay. For instance, they called a temple overnight for me to see if I could go there without a prior booking and left a sweet note on my door which enabled me to have an unforgettable experience. The breakfast was delicious and varied. I cannot recommend this place highly enough. Arigato!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 京都 JPR, お客様サービス / フロント オフィス at The GrandWest Arashiyama
Responded 13 Jan 2024
Thank you for staying with us and writing review. We are so glad you are happy with our hotel. Thank you so much for your kind words in your review! I shared them with the front desk staff and they were all very pleased! Our hotel is a 5-minute walk from Hankyu Arashiyama station, and it takes about 8 or 9 minutes to walk to Wataratsukibashi bridge, a famous sightseeing spot in Arashiyama. Also, being outside the center of Arashiyama, the area around the hotel is relatively quiet, so we hope you had a relaxing and enjoyable stay. I was very happy to hear that you also enjoyed Rurikoin Temple:-) There are so many places in Kyoto where you can see beautiful autumn leaves and cherry blossoms, so please come visit Kyoto again! We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards. The GrandWest Arashiyama Ryo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pau P wrote a review Aug 2023
1 contribution
The room was cozy and clean. We traveled with a 2 year-old and the room was baby proofed, they also provided a baby chair and even some toys in the room. I love how baby-friendly the hotel is. They serve good western breakfast. We stayed for two nights, for some reason our breakfast was delivered to our room on the first day and asked to go to the cafe the next day. The location is a little far from the bridge and restaurants. When we got to the hotel, we couldn’t clearly see the name of the hotel in front took us a few minutes to figure out if that was the hotel or not.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 京都 JPR, お客様サービス / フロント オフィス at The GrandWest Arashiyama
Responded 13 Jan 2024
Thank you for staying with us and writing review. We are glad you are satisfied with our hotel service and breakfast. Our hotel aims to provide a comfortable stay for guests with children. Therefore, we provide a limited number of children's toys, diaper pails, children's chairs, and children's soap. We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards. The GrandWest Arashiyama Ryo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian O wrote a review Feb 2020
2 contributions
Me and my girlfriend traveled to Japan in June of 2018 and stayed in this hotel for 2 nights. We missed a train from Hiroshima to Kyoto so we were late to checking in, after hours late. Fortunately the nice hotel staff person stayed after hours waiting for us to arrive. The rooms were amazing! Plenty of space, very clean, and had a traditional Japanese setting which we loved. This is close to Bamboo Forest, the River, and Monkey Park amongst other things. The restaurant downstairs was amazing too, great Hamburgers and staff. As an American who likes basic foods and from Los Angeles, the cheeseburger capitol, the burgers met and exceeded my expectations. The staff was great as they were very friendly and chatted with us in English. We will be back there in 2021 and definitely staying at The Grand West Arishiyama.
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Date of stay: March 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 松下 美耶, オーナー at The GrandWest Arashiyama
Responded 27 Feb 2020
We’re so happy that you were happy with our service and our staff always try to go the extra mile to accommodate our guests. We’re also happy to hear that you loved our spacious rooms and our location. It’s always great to hear that the burgers from our sister restaurant, CROSS was able to exceed the expectations of an American guest! We’ll definitely pass on your kind words to the staff. We’re so delighted that you’ll be visiting us again and can’t wait to make your stay even better! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelvin wrote a review Feb 2020
5 contributions
+1
Our family with one child traveled together from Hong Kong. The hotel staff received the children's chair from Amazon order and sent into the room. Very BIG room and clean. When I checked out, I left screws and instructions in my room. I highly appreciate that hotel sent all things to Hong Kong with free charge. I was surprised at such a WONDERFUL service. I will stay at this hotel in the next cherry blossom season. This hotel has no elevator and 3 levels only.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Mix with western and tatami, big room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 松下 美耶, オーナー at The GrandWest Arashiyama
Responded 20 Feb 2020
We really appreciate the kind review you left us and were very happy to host you and your family! It was our pleasure to help you with the items you ordered, which we're glad to hear that you felt your room was spacious enough for everything! We're always happy to help our guests, especially if they've forgotten anything, and will gladly mail forgotten items to your desired destination (guests may incur shipping fees depending on the cost). Also, our building was remodeled from an apartment building to have a homey feel, so there was no elevator built into the design. Fortunately, our wonderful staff is always willing to help you carry your luggage, so please let them know beforehand or when you arrive that you need help carrying them to the lobby or to your room! It was a delight to be able to host and chat with you for more than one night, and we would love it if you came to visit us again during next year's cherry blossom season. Take care! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cameron wrote a review Nov 2019
California7 contributions2 helpful votes
We had the best time at the GrandWest. Our family of five felt so comfortable and taken care of by the kind staff (particularly Yuriko, who calmly dealt with hot chocolate spills and lots of luggage). The room was beautiful and spacious, the roof deck with a cozy tent was a great spot in the evening, the games and toys for the kids made them feel at home...we were so sorry to leave! Thank you so much for everything!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gwa38, お客様担当マネージャー at The GrandWest Arashiyama
Responded 29 Nov 2019
It was our pleasure to host you and your family and no worries about the hot chocolate spills and luggage! I'm so happy to hear that you and your family had a comfortable stay here and that we helped your kids feel more at home with our toys. I'll pass on your kind words to Yukiko. We're all eager to welcome you and your family back again during your next visit! Take care! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kittikun Daniel U wrote a review Nov 2019
25 contributions16 helpful votes
Stunned by the room style and amenities, I felt so lucky o have found this hotel. I booked the day before I stayed and everything was just too good to be true - walking distance to the bamboo forest and the street of famous Kyoto delicacies, the staff were as friendly and helpful as I found in other 5-star hotels, the amenities blew my mind away and my experience in staying here was fantastic. Will definitely be back!
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gwa38, お客様担当マネージャー at The GrandWest Arashiyama
Responded 20 Nov 2019
Dear Kittikun Daniel U It was so lovely to host you and your family, and we're so happy that you decided to book with us! Your words about our amenities and hard-working staff mean a lot to us, thank you so much for sharing! We're always looking to provide the best experience for our guests and are always considering what amenities may help them feel more at home during their stay. We picked our location specifically because it's far enough away from the busy areas to get away from the crowds when you want to unwind but still convenient enough to walk to the beautiful sights. We'll pass on your kind words to the rest of our staff, and we'll be looking forward to welcoming you back! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NewYorkPT wrote a review Aug 2019
1 contribution
My family of five with 3 kids 18-21 picked this hotel for its proximity to west Kyoto sightseeing and single room accommodations for 5. We fit easily into the clean "western style" room with modern Japanese styling and were treated to a beautiful view of the hills, friendly service, and a relaxing stay. We could have stayed longer!
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Date of stay: July 2019
Value
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Note: no elevator for those who may need one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gwa38, マネージャー at The GrandWest Arashiyama
Responded 6 Aug 2019
It was so nice to read your review and even nicer to host you and your family! We're thrilled that your kids found and chose our hotel -- we purposely designed our hotel from a former apartment building for families to have a comfy room and bed to relax after sightseeing in western Kyoto. Next time, we'd love to have you stay with us longer! Please come again soon! Kind regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MD_MD wrote a review Jul 2019
From Australia to New York122 contributions178 helpful votes
Very friendly reception, good english. Great room with 4 beds for family of 4. Very easy walk from Arashiyama station. Arashiyama bamboo grove was wonderful. Restaurant downstairs was great for dinner, but limited menu so unless you love burgers only good for one night. There is a Lawson's convenience store 2 min walk down the road. The have complimentary bikes for hire, including for kids
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Date of stay: July 2019
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from gwa38, マネージャー at The GrandWest Arashiyama
Responded 5 Sept 2019
Thanks for taking the time to share your review of our hotel with us. We're really happy that you liked our beds and the size of our room. Thank you also for sharing your thoughts on our restaurant downstairs, Cross Burger Arashiyama. They indeed specialize in burgers, but they also have items on the menu for people who may not want burgers. We were happy to provide rental bikes for you and yours and hope you'll come back for a nice stroll or bike ride through Arashiyama soon. Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Missiz11 wrote a review Jul 2019
New Orleans, Louisiana36 contributions2 helpful votes
+1
This hotel was absolutely fantastic. The staff is so welcoming and helpful you will feel at home in no time. The location is great, very close to the bamboo forest, bridge, and monkey park. The hotel has a little burger place downstairs with a wonderful local craft beer selection. Would highly recommend to all travelers!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gwa38, マネージャー at The GrandWest Arashiyama
Responded 12 Jul 2019
Thank you very much for your kind words about our hotel and restaurant downstairs, Cross Burger Arashiyama! We love when our guests feel the same way as us about our amazing staff and also like our convenient location. We're so glad you left happy! We're looking forward to your next stay with us in Arashiyama! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reg W wrote a review Jun 2019
4 contributions7 helpful votes
Super clean, great rooms in a friendly hotel. Traveling with 2 adult “children” it was an ideal location. Rooms are bigger than the average Japanese size. Good air con in June in the rooms meant we stayed cool in the heat. Would recommend for the welcoming service on its own.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gwa38, お客様担当マネージャー at The GrandWest Arashiyama
Responded 16 Jun 2019
We really appreciate your kind words! Thank you for taking the time to leave us a review. We're glad to hear that you were able to keep cool in your room despite the hot and humid weather that we have in Kyoto in June! We'd love to have you and your family back and are looking forward to your next stay with us! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£166 - £263 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoWestern Kyoto
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE GRANDWEST ARASHIYAMA - Updated 2024 Prices (Kyoto, Japan)

Frequently Asked Questions about The GrandWest Arashiyama
Which popular attractions are close to The GrandWest Arashiyama?
Nearby attractions include Horinji Temple (0.3 miles) and Arashiyama Hybrid Art Museum (0.1 miles).
What are some of the property amenities at The GrandWest Arashiyama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The GrandWest Arashiyama?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The GrandWest Arashiyama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The GrandWest Arashiyama?
Yes, free parking is available to guests.
What are some restaurants close to The GrandWest Arashiyama?
Conveniently located restaurants include Nishiki, Musubi Cafe, and kyocafe chacha Arashiyama.
Which languages are spoken by the staff at The GrandWest Arashiyama?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The GrandWest Arashiyama?
Many travellers enjoy visiting Ninna-ji Temple (2.3 miles), Daikaku-ji Temple (1.4 miles), and Daitoku-ji Temple (4.4 miles).
Does The GrandWest Arashiyama have any great views?
Yes, guests often enjoy the city view available here.
Is The GrandWest Arashiyama accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.