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Kyoto Tokyu Hotel

1,156 reviews
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Traveller (563)
Room & Suite (456)
Dining (100)
Overview
  • Excellent28%
  • Very good50%
  • Average17%
  • Poor3%
  • Terrible2%
Travellers talk about
“shuttle bus”(40 reviews)
“royal host”(15 reviews)
“shuttle service”(12 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,156)Write a Review
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385 results
Traveller rating
103
179
73
22
8
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LanguageEnglish
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103
179
73
22
8
Show reviews that mention
All reviewsshuttle busroyal hostshuttle servicepremium roombeautiful hotelreception stafftravel agentother hotelsrooms are spaciousthe hotel offersreception areanice stayshopping districtnon smokingrestaurants and shopsminutes walkingmain station
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1 - 5 of 385 reviews
Reviewed yesterday via mobile

We were welcomed with a generous array of toiletries and Japanese large towels. While the room is a bit tired and our view was of the parking lot, we slept well in the king size bed and cozy comforter.the staff were gracious and check in...More

Thank ZenDark30
Reviewed 2 weeks ago via mobile

This was a great hotel. Starting with the shuttle bus ride from the station. All the staff were extremely accomodating and helpful. The rooms were smallish but adequate. The concierges were great with great recommendations for things to do and where to eat. I would...More

Thank Brendan_fehon
Response from 堀川五条, フロント オフィス マネージャー at Kyoto Tokyu HotelResponded 5 days ago

Thank you very much for staying with us on your previous stay! We hope you had a wonderful trip in Kyoto. We are more than happy to welcome back you again and recommend some other places and restaurants. If you have a chance to come...More

Reviewed 3 weeks ago via mobile

My wife and I stayed there for 5 days with our teenaged son and daughter . We were surprised that they loved the hotel as much as we did . The lobby overlooks a glassed in Japanese garden . The rooms ( on the 8th...More

Thank doitwhileyoucan71
Response from 堀川五条, フロント オフィス マネージャー at Kyoto Tokyu HotelResponded 1 week ago

Thank you very much for staying with us. We are really glad that you and your family loved our hotel! There are many chain hotels in Japan and we hope you try them during your next stay in Japan. We are more than happy to...More

Reviewed 4 weeks ago via mobile

We must have been on the floor with all the drab, claustrophobic rooms in desperate need of refurbishment. The room was so small for the 3 of us, we were tripping up over each other, our luggage and into the bathroom with the elevated floor....More

Thank Mishky1
Response from 堀川五条, フロント オフィス マネージャー at Kyoto Tokyu HotelResponded 1 week ago

Thank you for staying with us on your previous stay. I am reading your valuable feedback and am going to share with my team. Also, we will discuss about the operation hours for our shuttle bus. We hope you had a great trip in Japan....More

Reviewed 4 weeks ago

Yes, the linens are very clean and the room comfortable. Typical efficient one sink bath with shower in the tub. Wifi worked well in the room. So why was I disappointed? For some reason the restaurant with the nice Western buffet breakfast is not mentioned...More

Thank Barbara W
Response from 堀川五条, フロント オフィス マネージャー at Kyoto Tokyu HotelResponded 1 week ago

Thank you very much for staying with us. We hope your trip in Japan was a pleasant one. We are sorry that the explanations were not enough for the breakfast and the route for the temple. I will share your feedback and make the things...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$82 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Kyoto
#14 Luxury Hotel in Kyoto
#18 Business Hotel in Kyoto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$82 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Kyoto
#14 Luxury Hotel in Kyoto
#18 Business Hotel in Kyoto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (563)
Room & Suite (456)
Dining (100)
Hotel & Grounds (446)
Bathroom (37)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
Nearby
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
...More
Questions & Answers
Ask a question
nichamonpw
15 November 2017|
AnswerShow all 4 answers
Response from Dohastyle | Reviewed this property |
yes it has one, my colleagues tried and love it.
2
Votes
Liliana R
9 September 2017|
AnswerShow all 9 answers
Response from BrodieBunch0004 | Reviewed this property |
This is a beautiful hotel, with a great location and free shuttle to the train station. They do have air conditioning, but depending when you visit, you may not need it. Each room does have it's own bathroom and hair dryer... More
1
Vote
Fleurdlis
8 June 2017|
AnswerShow all 9 answers
Response from Jo H | Reviewed this property |
Rooms have air-conditioning.... That will get you there with time to spare...check in counters on level 2..
0
Votes
Room Tips
"Ask for one with a view of the temple next door."
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"Ensure you get air conditioning as it can get very muggy inside the rooms without it."
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"7th floor rooms"
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"Booked as group so not an option"
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