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ANA Crowne Plaza Kyoto

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ANA Crowne Plaza Kyoto
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1,241 Reviews from our TripAdvisor Community

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Showing 518: English reviews
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Sydney, Australia
Reviewed 1 week ago via mobile

We had a most pleasant stay here. Room was comfortable and quiet, and staff were very helpful and friendly. We liked the free shuttle service, the complimentary pool and spa and the excellent breakfast and dinner buffet which was very good value. We were a little bewildered that we had to be waitlisted a couple of times in order to...

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Thank PauloftheForest
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Motohiro Sakane Deputy General Manager ANA CROWNE PLAZA HOTEL KYOTO

Somerville
Reviewed 2 weeks ago

First off, let me say that there was nothing "wrong" with this hotel or this stay, but it was by no means a hotel that I would recommend to anyone. Previous Crowne Plaza stays have offered very modern, comfortable hotels. This was quite the opposite. While it is clear that the hotel has spent money upgrading the lobby, nothing has...

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Thank mikeh141
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro...

Reviewed 2 weeks ago

The hotel offers an English, a continental and as well as a Japanese buffet breakfast. We appreciated especially the fresh orange juice, freshly cut ham and smoked salmon. The quality of the food, the freshness and the seasoning was exceptional for a buffet. We could choose every morning a table with a wonderful view on the waterfall. A great surprise...

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Thank Gatze B
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA CROWNE PLAZA KYOTO and also for your review. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We will keep up with utmost effort for our future customer’s satisfaction. We are looking forward for a chance to welcome you again in our hotel when you...

Reviewed 2 weeks ago via mobile

Basic standard hotel - rough and tattered reception with a room that over looked a local neighbourhood. Fake outdoor fountain available if this might float your boat. Just very little to write home about.

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Thank Eoghan D
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro...

Seoul, South Korea
Reviewed 3 weeks ago

I statyed at Ana Crown Plaza kyoto for 2 nights. I was really enjoy tea and cakes at cafe of first floor in the hotel after check in. The hotel has shuttle bus as well, you can go to Kyoto station also pick up from kyoto station.I recommaned to have breakfast in the hotel that was one of the best...

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1Thank famare
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro SAKANE Deputy General Manager ANA CROWNE PLAZA KYOTO

Hong Kong, China
Reviewed 15 February 2017

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Thank Michael C
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Belfast, United Kingdom
Reviewed 13 February 2017 via mobile

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1Thank Kellyclan50
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Zurich, Switzerland
Reviewed 8 February 2017 via mobile

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Thank JetsetterCHECAN
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Reviewed 27 January 2017

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Thank Royi S
IHGService, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Orange County, CA
Reviewed 24 January 2017

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1Thank missjae15
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kyoto staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Kyoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlook the castle? Ours overlooked a back driveway and construction site.”
 of 5 bubbles mikeh141, 11 Mar 2017 | Read review
“garden side rooms are quieter and have a lovely garden outlook”
 of 5 bubbles campmotherDunedin, 21 Jan 2017 | Read review
“Try and request for a room with a view of Nijo Castle.”
  • Comfortable and nicely furnished room
 of 5 bubbles aktan6336, 6 Nov 2016 | Read review
“high floor give good views over adjoining rooftops”
 of 5 bubbles briangBaildon, 23 Oct 2016 | Read review
“Try a rom with castle view”
 of 5 bubbles ClaudiusSg, 16 Oct 2016 | Read review
5 of 5