Crowne Plaza - ANA Kyoto, an IHG Hotel
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Crowne Plaza - ANA Kyoto, an IHG Hotel

Nijojo-mae, Horikawa-dori, Nakagyo-ku Horikawa-Dori, Nakagyo-Ku, Kyoto 604-0055 Kyoto Prefecture
Traveller (1393)
Very modern room
Room & Suite (661)
Koto Lounge at the ANA Crowne Plaza Kyoto
Dining (157)

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£109
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£110
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#80 of 338 hotels in Kyoto
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
ANA Crowne Plaza Kyoto is situated right in front of the prominent world heritage site Nijo-Castle, surrounded by an abundance of greenery and seasonal flowers. Around the perimeter of the Nijo Castle is an ideal place for a jog or perhaps a stroll. Direct Shuttle Bus runs conveniently to and from JR Kyoto Station and Nijojo-mae Subway Station are located just a minute's walk away. Nearby bus stops provide guests with easy access to major sightseeing spots, downtown areas as well as the Gion district, where guests may bump into a Geisha or Maiko on the way to work. ANA Crowne Plaza Kyoto is the ideal hotel for both sightseeing and business purposes. In each of our 6 restaurants, Japanese, Szechwan, French, Teppanyaki, Tempura as well as the Café, expert chefs proudly serve distinctive seasonal dishes which will surely be a feast for all our guest's senses.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Bicycle rental
Babysitting
Free shuttle or taxi services
Car park
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Housekeeping
Room service
Safe
Sofa
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Classic
Languages Spoken
English, Japanese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Nijojo-mae, Horikawa-dori, Nakagyo-ku Horikawa-Dori, Nakagyo-Ku, Kyoto 604-0055 Kyoto Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Itami Airport
23.8 mi
See all flights
Kobe Airport
39.9 mi
See all flights
1,810Review46Q+A100Room tips

Reviews
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Detailed Reviews
Ajay G wrote a review Jun 2023
Atlanta, Georgia134 contributions57 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I was initially a bit skeptical about staying here upon seeing just a 4 rating on TripAdvisor. However we found the rooms to be very modern, updated and clean. The service was good and the location was excellent, right opposite the Nijo castle. The complimentary shuttle to the Kyoto train station was a big plus although make sure to get there a few minutes early as they sometimes get full.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The complimentary shuttle to the Kyoto train station was a big plus although make sure to get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VinnieLondon wrote a review Feb 2020
Doha, Qatar12,723 contributions728 helpful votes
+1
4.0 of 5 bubbles
Hotel is a 10-15 minutes taxi ride from Kyoto station which costs around 1500 yen. It’s a bit of a strange location but one side of hotel does overlook the castle (I was on 5th floor with good view of castle and surrounding hills). The reception area, entrance and common areas do look very dated but they were all spotlessly clean and well maintained. I personally found the service good throughout the hotel. The 5th floor rooms look fairly recently refurbished compared to rest of hotel but was nice enough (see pictures) but the wardrobes are very small/shallow if you were here for a long stay. Very small Club lounge on 5th floor with limited range of free drinks 5-8.00pm for club rooms. The breakfast buffet was very good with wide selection of local and international dishes. There was a coffee shop and convenience store within 2-3 minutes walk from hotel. Overall I had a good stay to use as a base for a very busy visit schedule to see the many sights in Kyoto. If you are travelling in and out of Kyoto a lot on a trip I would stay at one of the hotels right next to/in the Kyoto station area rather than here.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANAUKY, マネージャー at Crowne Plaza - ANA Kyoto, an IHG Hotel
Responded 20 Feb 2020
Thank you very much for your recent stay with us at ANA CROWNE PLAZA KYOTO. We are so glad to read your comments that you are satisfied with your room and breakfast. We would like to add some information about the access to our hotel. A free shuttle bus service from and to Kyoto station runs every 15 minutes, and each way takes around 20 minutes. The operating hour from hotel to Kyoto station is 7:40AM and from 8:05AM until 7:50PM, and from Kyoto station to hotel is 8:00AM until 7:45PM. Since October, we have increased, on Saturday night only, three extra roundtrips to our shuttle service. The last departure from Kyoto Station is at 20:50PM. A subway station and bus stops close by also allow you to enjoy the city. Salon on 6th and 8th floors opens from 3pm to 8pm. All your comments are taken seriously and it will be referenced for room renovation in the future. We will look forward to welcoming you again on your next trip to Kyoto. ANA CROWNE PLAZA KYOTO Director of Rooms Division
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Dioc wrote a review Jun 2020
Athens, Georgia179 contributions55 helpful votes
5.0 of 5 bubbles
This was a very comfortable hotel and located near public transportation and in walking distance of many of the sites. The hotel concierge was very helpful in getting us started on our site seeing and helping us get transportation to Osaka for our flight when we left. The hotel has a van that you can use to get to the train station and other stops in town so if you come in and or leave from the train station it is easy to get to the hotel.
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Date of stay: October 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW, Canada wrote a review Mar 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
We booked 4 night stay in March, 2020. Due to CORONAVIRUS (COVID-19) travel warning forced us to cancel the trip to South Korea and Japan. All hotels we booked in Japan and Korea had offered Goodwill and refunded money except ANA Crown Plaza in Kyoto. They penalized us for full payment, not even willing to give any future travel credit. Very disappointed with it.
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Date of stay: March 2020
1.0 of 5 bubblesValue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Crowne Plaza - ANA Kyoto, an IHG Hotel
Responded 1 Apr 2020
Hello V6293CBchrisw, Thank you for taking the time to write about your experience at the Crowne Plaza and share it with us. With the goals to achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, Crowne Plaza was born. We are proud to be a hotel that is easy to do business with, unfortunately, your experience, regarding the request to cancel the reservation and refund the cost, as a result of the current global situation does not reflect this. I would like to apologize that you were not given the standards of hospitality that we expect from our staff and management. We have taken the liberty of providing them your feedback and coaching to ensure that these issues are not repeated. Furthermore, I have sent you a Private Message to gather more details of your reservation. I hope you find time to respond, as I look forward to hearing from you As we strive to continuously achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, your comments are instrumental and valued. We hope to host your party in the future should you give us another chance to be your hotel of choice. Have a blessed day. Hector P Case Manager IHGService
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Fletcher P wrote a review Oct 2023
Darwin, Australia21 contributions8 helpful votes
2.0 of 5 bubbles
Unfortunately it was our worse stay for our time in Japan.
Firstly the entire hallway and roomed smelt of long over stained cigarettes.
Asked to see if any other options were available even with offering to pay the excess with next to no help/ support. I can put that down to maybe a breakdown in communication perhaps….
Rooms were extremely cramped for a family of 5. With the amenities equally as small.
Reasons it got some stars was because the Buffett breakfast, whilst slightly pricey, had a large selection and was tasteful and the location was very convenient.

I would strongly recommend looking else where ESPECIALLY if you have small children
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Wouldn’t recommend unless last resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza - ANA Kyoto, an IHG Hotel
Responded 28 Oct 2023
Hi 998fletcherp, Thank you for staying at the Crowne Plaza - ANA Kyoto. We appreciate you choosing our hotel for your travel needs. I'm sorry to learn about the issues you encountered during your stay. We strive to consistently deliver superior service and the highest quality of accommodations to our guests. I went ahead and alerted hotel management of your concerns. I'm certain that they'll look into addressing the issues you raised so they won't occur again. We hope that you will give us another chance to provide you with an exceptional stay experience on your next visit. Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
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Emily S wrote a review 2 May
2 contributions
2.0 of 5 bubbles
After reading reviews about 'renovated rooms' we asked at the desk when we checked in. These aren't renovated they are just a different class of rooms called Luxury standard and unfortunately for us they were sold out at the time of our stay.

The hotel itself was nice, and in a nice location. Free shuttle to Kyoto station was handy and we used many times but can get busy. The staff were really nice, very helpful, especially the bell captain which for us was a lovely lady (didn't get her name sorry) who helped us with our luggage delivery forms.

The standard rooms just really let the hotel down, they were dark and the decor old fashioned. The beds were uncomfortable and the furniture felt like it could fall apart if we weren't careful so we didn't use it as they took our card for a security deposit. There were stains on the carpet, and the curtains were discoloured from the sun. When we turned the kettle on the lights dimmed in the room. We paid for breakfast during our stay but only used it once as we didn't particularly enjoy it.

We still enjoyed our time in Kyoto, just opt for the luxury standard rooms for better comfort.
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Date of stay: April 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
scarlet a wrote a review Apr 2023
11 contributions1 helpful vote
4.0 of 5 bubbles
4 stars is maybe a bit generous, 3.5 would be more fair. The hotel was clean, but really dated in style and decor. The bathroom had a bit of a damp smell, and unlike some of the 3*s we stayed in the amenities were much cheaper in quality.
No major complaints, the location is excellent for the palace, but about 30minute walk (a nice one) to main Kyoto, which to be fair is a good thing as it is so busy there!! There are two subway stations <10minutes away so getting to Nara, and Fushini Inari was easy.
If you are travelling in peak season and want somewhere comfortable but basics it is fine, but like everywhere in Kyoto the cost is quite steep for what you get, so if you can find somewhere in advance that is more authentic, that would be money better spent in my opinion.
The staff work very hard at the hotel, the concierge and maid service were very good.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D T wrote a review Dec 2022
Singapore, Singapore218 contributions94 helpful votes
5.0 of 5 bubbles
Booked this because I am an IHG member. I was initially disappointed with the hotel when I reached - I thought that I had travelled back to the 1990s. But I grew to appreciate the location of the hotel, the comfort of the bed and the pillows, the free warm eye masks and the shuttle to and from Kyoto station.

Breakfast was nothing special but after staying a few days at Kimpton Shinjuku prior, it was probably hard to beat anyway.

Remember to check out the shuttle timings from Kyoto Station if u are arriving there.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefan wrote a review Apr 2020
42 contributions80 helpful votes
4.0 of 5 bubbles
This hotel experience was very pleasant. The room itself wasn't very big, but it was packed with amenities and was very comfortable with a pretty good view. One nice feature was the bus to the main train station, which was useful. Quaint hotel and staff was nice, but there wasn't enough unique features that would give it the excellent rating.
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominic M wrote a review Sept 2023
Gold Coast, Australia11 contributions4 helpful votes
2.0 of 5 bubbles
Stayed at this hotel for four nights, the room was dated, small and has carpet that needs replacing. The bathroom very small also had carpet and smelt like urine, was not good at all. The location is away from the city centre but they do run a shuttle bus into the city and its frequent. The hotel provides two cups, two spoons, tea, coffee and a kettle. Anything else, you need to provide. Staff are helpful and polite and happy to organise taxis. They also provided me an adapter to charge my phone. Overall average experience, I won't be rushing back there.
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Date of stay: September 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza - ANA Kyoto, an IHG Hotel
Responded 9 Oct 2023
Hi dominicmC2830PJ, I've read your review of your past stay. Thank you for being our most valued guest. I'm happy that you've stayed at our Crowne Plaza. We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction. We hope to regain your trust and confidence in our service. Warm Regards Carl J. eMedia Coordinator IHG Hotels and Resorts Service
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Answer from diskdr
Southport, United Kingdom297 contributions184 helpful votes
Yes bus shuttled between hotel and station. Check hotel for times.
Answer from diskdr
Southport, United Kingdom297 contributions184 helpful votes
Sorry no idea. Suggest you Email the hotel ..
Answer from Dkkeeling
Hong Kong, China2,468 contributions350 helpful votes
Yes Not far from station And plenty bus
Answer from Manu Wanderlust
Cologne, Germany128 contributions45 helpful votes
In my opinion a standard room will be big enough. We stayed with 3 adults in a standard room an it was ok. About costs for the kid, I don’t know.
Answer from Caramellino
Strasbourg, France458 contributions576 helpful votes
Lindawong9299 is right, shuttle service is frequent and usually reliable, departs JR Hachijo crntral exit always on minutes 00/15/30/45 while departing from hotel to center on minutes 05/20/35/55. Pretty useful for your tourism when in town and returning e.g. from railway station to hotel.Otherwise, underground station and bus stop for a dense and very useful efficient bus service across Kyoto is outside the CP hotel. So, not always taxi required.
Rosina N wrote a tip Apr 2024
27 contributions3 helpful votes
2.0 of 5 bubbles
"If you do book this hotel they offer a shuttle from Kyôto station. Book your train times accordingly."
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Viking Brute wrote a tip Mar 2024
Vienna, Austria84 contributions9 helpful votes
5.0 of 5 bubbles
"There is a laundromat just around the corner should you need one"
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Fletcher P wrote a tip Oct 2023
Darwin, Australia21 contributions8 helpful votes
2.0 of 5 bubbles
"Wouldn’t recommend unless last resort."
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njduncan1966 wrote a tip Aug 2023
Marshall, Illinois3 contributions3 helpful votes
5.0 of 5 bubbles
"I really enjoyed my time at the hotel and found Mariko Yamamoto to be the most kind and professional person. She helped me tremendously. "
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Ajay G wrote a tip Jun 2023
Atlanta, Georgia134 contributions57 helpful votes
5.0 of 5 bubbles
"The complimentary shuttle to the Kyoto train station was a big plus although make sure to get there a few minutes early as they sometimes ge"
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Not the right property for you?
There are more places to choose from in the Kyoto area.
PRICE RANGE
£102 - £142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kyoto ana hotel, ana hotel kyoto
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center / Kawaramachi / Karasuma / Shijo Omiya
NUMBER OF ROOMS
282
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA - ANA KYOTO, AN IHG HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Crowne Plaza - ANA Kyoto, an IHG Hotel
Which popular attractions are close to Crowne Plaza - ANA Kyoto, an IHG Hotel?
Nearby attractions include Kyoto Shibori Museum (0.2 miles), Nijo Castle (0.1 miles), and Shigeharu Cutlery (0.2 miles).
What are some of the property amenities at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a sofa.
What food & drink options are available at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Crowne Plaza - ANA Kyoto, an IHG Hotel?
Conveniently located restaurants include Premarche Alternative Diner, La Jolla, and Menya Shichifukujin, Horikawaoike.
Are there opportunities to exercise at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Is Crowne Plaza - ANA Kyoto, an IHG Hotel located near the city centre?
Yes, it is 0.5 miles away from the centre of Kyoto.
Are any cleaning services offered at Crowne Plaza - ANA Kyoto, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza - ANA Kyoto, an IHG Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza - ANA Kyoto, an IHG Hotel?
The staff speaks multiple languages, including English and Japanese.
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