L'Hotel de Hiei
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L'Hotel de Hiei

Hieizan Ipponsugi, Sakyo-ku, Kyoto 606-0000 Kyoto Prefecture
morning glory
Traveller (175)
Room & Suite (185)
L'Oiseau Bleu at the L'Hotel de Hiei
Dining (42)

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About

4.0
#147 of 338 hotels in Kyoto
3.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Close to the summit of Kyoto's sacred mountain, this auberge welcomes with splendid views of Japan's largest lake Biwa, and creative French cuisine that integrates time-honored local ways of preparing the harvest of Shiga's fresh waters and fertile plains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Free shuttle or taxi services
Shuttle bus service
Banquet room
Room features
Air conditioning
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
Japanese
165Reviews1Q+A0Room tips

Reviews
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Detailed Reviews
OZK wrote a review Nov 2014
Chuo, Japan106 contributions76 helpful votes
4.0 of 5 bubbles
The hotel located at middle of the Hieizan drive way. The cost of road chiket was paid from hotel at check out time. Autum leaves are half of red in drive way. Late of November is good for " Momijigari".
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Date of stay: November 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hvnair wrote a review Apr 2014
Singapore, Singapore151 contributions124 helpful votes
3.0 of 5 bubbles
The hotel is a charming spot on Mt. Hiei with nice, quiet views of the country side. It's a good retreat from the city, but I give it only 3/5 stars mainly because I beleive they can offer greater value provided the price they charge. Here is my assessment:

PROS: Nicely appointed rooms, and very nice staff. I was very impressed that when I missed my appointment for pick up by the hotel shuttle, the hotel reimbursed my Y4500 taxi fare to the hotel. That was very generous and unexpected. The rooms are very quiet and the hotel has charm of a mountain retreat. Likely a very good spot for banquets, weddings, or other special events.

CONS: The hotel is far away from everything, requiring you to take a shuttle at fixed times. The shuttle needs to be reserved 24 hours in advance, which is fairly inconvenient for a travellor who's looking to take a break from schedules. However, I think a significant issue is that the hotel has no food or dinner service. We arrived into Kyoto from the Tokyo SHinkansen around 9, and headed straight to the hotel expecting to eat a light dinner before bed. However, upon arrival, the hotel lacked any food outside a vending machine. Even fruit or ramen was unavailable, let alone anything close to a proper meal. Again, for a hotel of this cost, I would expect better options. Further, the breakfast did not offer much selection, and I was disappointed the eggs ran out without replenishment during the breakfast. Staff did not serve anything - even water - it was all self service. Finally, I wish they had options for beds larger than twin.

One final compliment is that the staff in general are very nice and accommodating (I wanted to check out one day early, and was able to do so without any problem).. However, I do believe the price is too high for the level of service.
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Date of stay: April 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from L_Hotel_de_Hiei, マネージャー at L'Hotel de Hiei
Responded 8 May 2014
Thank you for coming and staying in our hotel. We greatly appreciate your praise messages about the staff's hospitality. However we are so sorry that access and meal were inconvenience for you. Based on your valuable opinion, we continue to make our service improvement. We hope that you will come to our hotel again. Thank you so much for your opinion. L'hotel de Hiei Front desk manager Okamura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AHMShiga wrote a review Apr 2007
Shiga1 contribution1 helpful vote
5.0 of 5 bubbles
L'Hotel de Hiei is not exactly conveniently located, but that should by no means keep anyone away. On the toll road that winds through Mount Hiei, bordering Kyoto and Shiga Prefectures, this hotel simply cannot easilly be topped. It is both architecturally pleasing and in harmony with the surroundings, despite being quite purely European in design.

I was fortunate enough to choose L'Hotel de Hiei for my wedding reception held in March 2007 and have no regrets at all. In the span of three months, with the cooperation of the hotel's bridal coordinators, we put together a truly unique and thus personal dinner event that appeared to have thoroughly pleased our guests.

The hotel conducts no more than one wedding and/or reception a day, meaning that the day is dedicated to one couple's desires. There is no sense of being on a wedding factory conveyor belt - all too common in Japan's larger venues. Yet in terms of cost, fees were very similar to those charged elsewhere.

As for food, both the reception dinner menu which we designed together with the France-trained chef, and the standard breakfast buffet the next morning were exceptional. The chef incorporated all of our favorite foods into the customized dinner menu. And at breakfast, the same degree of care went into preparing the buffet dishes as well as the warm items delivered to each table direct from the kitchen.

Guest rooms, just 20 in all, come in three types. All are very tastefully furnished, have a beautiful view, and the latest bath amenities. The only shortcoming (for couples prefering a cozy night) is that all rooms feature twin beds only. Each is big enough for two, but just barely!

Finally, the staff - all of whom have French 'middle' names - go out of their way to make each guest feel special.

Transportation to L'Hotel de Hiei requires either a private car, taxi, or a schedule that matches the limited bus service available from downtown Kyoto.
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Date of stay: March 2007
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DJOlive wrote a review Nov 2019
Takachiho-cho, Japan30 contributions7 helpful votes
5.0 of 5 bubbles
We stayed here as a family with teenagers and it was just perfect with lots of room. The quality of the food was just exceptional and the staff so helpful.
We will definitely go back to visit.
Don't miss the Early Morning Trip to the local Buddhist Retreat to experience a truly spiritual trip.
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Date of stay: October 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoshino_Resorts, お客様担当マネージャー at L'Hotel de Hiei
Responded 28 Nov 2019
Dear DJOlive12, Thank you for taking the time to review L'Hotel de Hiei and share your experience with us! We are thrilled to hear that you had such a positive experience with us. It is great news that you enjoyed our food offerings, staff, and the Early Morning Trip activity! Our services strive to provide a stay that is both parts authentic and comfortable for our guests. We have a variety of unique accommodations and would certainly welcome the opportunity to serve you at one of them in the near future! Sincerely, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recrow2018 wrote a review Jan 2017
Seattle, Washington14 contributions1 helpful vote
4.0 of 5 bubbles
This is one of those Japanese attempts at cross-cultural connection-- when it hits, it hits deeply; when it misses, it's still good.

French-ish cuisine on a mountaintop overlooking a two-million year old lake.

This is one of the properties of the Hoshino group. Idea of the group is to acquire distressed properties, and through operational excellence, turn them around. This hotel certainly doesn't disappoint. Four things are exceptional: ambience, staff, cuisine, nexus for larger experiences.

1) By ambience, I mean location and size. Spectacular location high on Mt. Hiei NE of Kyoto. Spectacular views to the west and south of Lake Biwa. Small number of guest rooms, around 30, mean high level of attention to guests. Rooms well-appointed. Deep silence here. Public areas airy and welcoming.
2) Staff: welcoming and professional. Hard to overstate level of graciousness and hospitality.
3) Cuisine: French technique, local ingredients. A real effort to source locally, from eggs to veggies to fish and meats. They found a way to defuse funazushi, one of the harshest foods ever devised! Bread baked onsite. Only gripe: no butter on the table, which no French kitchen would forgive! High tea, dinner, breakfast included with room price.
4) Nexus: From an onsite lecture about tea cultivation and production, to an opportunity to visit nearby Enryakuji, a 1200 year-old temple, and listen to monks chanting their morning sutra, this group tries to make the hotel not only a place of great hospitality and luxury, but a sincere nexus of experience with the local community.

Not cheap, but well worth it, with connections to other places of deep meaning such as Ishiyamadera, the site where the (female) author of the world's first novel, Genji Monogatari, composed her masterwork.
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Date of stay: January 2017
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoshino_Resorts, お客様担当マネージャー at L'Hotel de Hiei
Responded 26 Feb 2017
Dear Warden R, Thank you very much for taking time to review Hoshino Resorts L’Hotel de Hiei. We are so pleased to hear that you could enjoy staying at our hotel, especially meals made of local ingredients. Your comment is much appreciated as it allows us to continue to improve and offer the experiences expected. Hoshino Resorts has 35 hotels and ryokans around Japan. Should you travel in another place of Japan, we hope you visit one of our various hotels and enjoy your holidays! Sincerely, Guest Relations Manager
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These reviews are machine translated from their original language. Show machine translations?
メグロン wrote a review Oct 2023
Osaka, Japan177 contributions306 helpful votes
4.0 of 5 bubbles
I went out hoping to cool down on a hot summer's day.
I think it was about 5 degrees off.
It's old, but the garden had been mowed and it felt neat.
I got a larger room, so there were two toilets and I could take a leisurely bath in the bath. The food was pretty tasty.
The Garden Museum was closed and it was foggy, so I didn't have anywhere to go after visiting Enryaku-ji Temple, but I was lucky to be able to check into the hotel before check-in time.
The next day, I was given a ride to Kyoto Station, which made things easier.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PuiLih asked a question Apr 2015
Kuala Lumpur, Malaysia
shuttle bus pick up location and pick up time
Answer from OZK
Chuo, Japan106 contributions76 helpful votes
9:25 9:50 add time this info.
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There are more places to choose from in the Kyoto area.
PRICE RANGE
£116 - £236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
l hotel de hiei
LOCATION
JapanKinkiKyoto PrefectureKyoto
NUMBER OF ROOMS
29
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L'HOTEL DE HIEI - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about L'Hotel de Hiei
Which popular attractions are close to L'Hotel de Hiei?
Nearby attractions include Kiyomizu-dera Temple (4.9 miles), Magical Trip (4.9 miles), and KITSUNE KYOTO (4.7 miles).
What are some of the property amenities at L'Hotel de Hiei?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at L'Hotel de Hiei?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at L'Hotel de Hiei?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at L'Hotel de Hiei?
Yes, free parking is available to guests.
What are some restaurants close to L'Hotel de Hiei?
Conveniently located restaurants include Wagyu Ryotei Bungo Gion, Premium Pound Gion, and Tajimaya Don Quijote Kawaramachi.
Are there any historical sites close to L'Hotel de Hiei?
Many travellers enjoy visiting Kiyomizu-dera Temple (4.9 miles), Shugakuin Imperial Villa (1.9 miles), and Daitoku-ji Temple (5.0 miles).
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