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The Screen

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The Screen
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207 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Glendale, California
Reviewed 3 days ago NEW

My husband and I just spent 3 nights at The Screen and we are so happy we found this hotel! It's in an adorable neighborhood with tons of shops, cafes and restaurants, a few minutes from major bus lines and a train line, walking distance from the Imperial Palace and within a 20 minute walk to Pontocho Alley (an area...

Thank marmar510
Reviewed 4 weeks ago via mobile

Agree with many of the reviews, staff friendly and helpful but overall just slightly weird and maybe just too edgy or do I really mean black? Black corridors, black room and if you actually want to walk round the bed, don't choose 203. If just one metre of the toilet had been committed to the gap between wall mounted TV,...

Thank GM G
Singapore, Singapore
Reviewed 31 October 2016

I wanted a hotel with a bit of character for my latest stay in Kyoto and this hotel really delivered. We stayed in room 101 which had a lovely huge bed screened from a small sitting area by shoji screens. The staff were quiet, unobtrusive and very helpful and responsive. An unexpected perk of the room was a huge jacuzzi...

Thank howardhelly
New York City, New York
Reviewed 29 October 2016

My husband and I spent 5 nights at The Screen during our recent trip to Japan and were generally very pleased with the hotel. First of all the service is top notch and everyone on the team goes out of their way to help. We found them to be delightful. Considering that our Japanese consists of a handful of words...

Thank BAM1113
Sydney, Australia
Reviewed 26 October 2016 via mobile

I love a good design hotel, so I was really looking forward to our stay at The Screen. Unfortunately it didn't live up to expectations - it looked more like a love hotel. Tacky interiors, flights of stairs to navigate, black hallways, and purple lights at reception. Also quite a walk from the main areas for food and markets etc.

Thank SydneySider1983
London, United Kingdom
Reviewed 25 October 2016

I've just read the review posted before this one, and it basically says what I was going to say. Anyone complaining about the staff at this hotel, must be writing about the wrong hotel. It's a little gem in an excellent location --- and for the three nights we were there, the staff could not have been more helpful. The...

1Thank londontraveller588
Mexico City, Mexico
Reviewed 24 October 2016

This hotel gets rather mixed and slightly negative reviews on Trip Advisor but I can't think why. The rooms are only small if you are Maharajah with his own palace. The staff could only be called abrupt or unhelpful by someone whose fluent Japanese allowed them to see through the linguistic and cultural challenges that they face everyday. It is...

Thank Borr66
Reviewed 1 October 2016

We stayed here in 2015, so this review is a bit dated. Our experience was very good and the property was very nice. The rooms each have a different theme, which is unique. My favorite part was the service (as you'd expect in a country like Japan) and the happy hour. You have to call in advance to make sure...

Thank Danandalexandra
North Carolina
Reviewed 10 September 2016

Our group occupied whole hotel for the few days event. Overall, it is very nice hotel and services are up to standard. Especially outstanding services provided by the dinning managers and the crew served the event for two nights. However, my feeling along with some people in the group; felt one of the male receptionists is not very friendly to...

Thank yvtin
Reviewed 25 August 2016 via mobile

Except for the location of this Hotel, we didn’t really enjoy our stay there. Staff: Majority was not very helpful when asked assistance, as they hardly understand English. Communication was very limited and shy. Also, we’ve reached the hotel a couple of hours prior check-in time after a very long trip. We were exhausted and needed a room. Despite having...

1Thank Gaby M

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about The Screen

Address: 640-1 Shimogoryomae-cho, Tera-machi, Maruta-cho, Nakagyo-ku, Kyoto 604-0995, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: £120 - £449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Screen 4*
Number of rooms: 13
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Also Known As:
The Screen Hotel Kyoto
Screen Hotel Kyoto
Hotel Style:
#11 Spa Hotel in Kyoto
#24 Romantic Hotel in Kyoto
#24 Luxury Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Screen staff and other travellers.
2 questions
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Questions? Get answers from The Screen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at best”
 of 5 bubbles chandnikapur, 18 Apr 2016 | Read review
“All rooms equally attractive.”
 of 5 bubbles 823susanc, 1 Apr 2016 | Read review
“Choose one of the suites but try and get some photos first as our first one was very dark”
 of 5 bubbles StreamsUK, 22 Mar 2016 | Read review
“choose a theme room”
 of 5 bubbles kyoshikiwi, 15 Mar 2016 | Read review
“I chose room 102 specifically - but you pay less if you just book a class of room so choose an Executive Suite Room.”
 of 5 bubbles PearlEscapes, 27 Feb 2016 | Read review
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