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New Osaka Hotel Shinsaibashi

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New Osaka Hotel Shinsaibashi
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310 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Australia
Reviewed 1 week ago

We had 3 single rooms for 3 nights. The bathroom seemed large by Japanese standards and the rest of the room was typically small but big enough if all you want is a place to sleep and leave luggage. Breakfast variety was excellent. Wi-Fi was good. Understanding of English at the front desk was variable, although the staff were always...

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Thank mark_SydNSW
Oulu, Finland
Reviewed 17 February 2017

Located close to shinsaibashi-subway station. Surrounted with great restaurants. Staff was very friendly and helpful. Breakfast was ok and our double room was quite small. But everything worked fine, nothing to complain

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1Thank mikko p
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you for staying with us and we really appreciate your kindest understanding for our hotel and all the staff. Your review here has certainly encouraged us. We will keep doing our best to welcom our guests in a nicer mood. So please come to see us again. Thank you very much. New Osaka Hotel Shinsaibashi Junichi Kawagoe

Shanghai Region, China
Reviewed 2 February 2017

Stayed there in Dec 2016. Hotel nears shinsaibashi shopping area and shisaibashi station, about 5-10 mins walking distance. Good breakfast with Japanese and western food. Room size is small as Japanese standard but clean and tidy. Bathroom with bath tub and hotel provided free spa powder.

Review collected in partnership with this hotel
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Thank joejoeyu
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are pleased at your satisfaction. You seem to have had a wonderful time at the dinning room offering the buffe style breakfast (all you can eat style). Your kind understanding and comment was so appreciated. Thank you so much.

Bangkok, Thailand
Reviewed 2 February 2017

good to wake up and surround shinsaubashi by only cross the road, good price by compare with nearby hotel, service mind, small hotel but good standard 24-service that great for late check-in or night flight, no need to call reception

Review collected in partnership with this hotel
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Thank khaninj
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

It is so surprised at the score you gave us. Thank you for your kind understanding and your time to comments for the future guests from abroad. Your detailed explanation must be helpful for everyone. Thank you very much for staying with us.

Geoje, South Korea
Reviewed 2 February 2017

The hotel is located near the subway stations so that I can use transportation system easily. The employees were very kind and they were good at English, which means I have no difficulty in traveling Osaka. I would strongly recommend this hotel unless you don't mind small rooms, which comes from kind of the cultural aspect of Japan.

Review collected in partnership with this hotel
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Thank scottbae
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you very much for noching a such highest score on our hotel. Evenmore, your compliments have surely encouraged us to continue welcoming our guests from abroad. We look forward to coming to see us in the near future.

Hong Kong, China
Reviewed 2 February 2017

First impression of hotel is good. The room is clear and tidy. Surrounding environment is quite. The location is very near mtr station and Namba Area. It is more safe comparatively. For me, the price for this service, room size and quality is reasonable.

Review collected in partnership with this hotel
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Thank candycat1234
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are so happy to hear you found our hotel efficient locationaly and our room to be satisfactory. Your comment has extreamly encouraged us. Thank you so much. We are always waiting for you to come to see us again.

Hong Kong, China
Reviewed 1 February 2017

It was located right behind Hotel Nikki with Shin Saibashi subway just a stone throw's away! Comfortable double bed room, amenities provided were way exceeded our expectations- Well done and keep up the good work!!

Review collected in partnership with this hotel
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Thank pollys397
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are happily so surprized at such a highest score you gave to our hotel. It so encouraged us to welcom our guests in a good mood. Thank yo very much. We look forward to seeing you again in the near future.

Jakarta, Indonesia
Reviewed 1 February 2017

New Osaka Hotel Shinsaibashi is well located, near shinsaibashi & dotonburi distrtict but in a more quiet area. The hotel also within walking distance to subway station . The hotel room is small just like other japanesse hotel.. but enough for 2 people with 2 luggages. The room rate is relatively cheap comparing to similar hotel in shinsaibashi area

Review collected in partnership with this hotel
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Thank Deasy D
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are so happy to see you seem to have had a nice time during your stay with us. As well, we believe such a detailed explanation you offered for the future guests must be so helpful. Thank you verey much. We look forward to seeing you again in the near future.

Stockholm, Sweden
Reviewed 1 February 2017

The room/bathroom was smelling so bad (urine) and the quality of service was way below our standards. They promised something they could not deliver on and didn't trust us from the first but after inspecting the room they admitted. So bad. Do. Not. Book.

Review collected in partnership with this hotel
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Thank Gabriel S
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We sincerely apologize for being insensitive about the trouble you suffered from the room you stayed. Your valuable seesights have been firmly taken to improve everything you pointed out. We would like to express our deepest gratitude to your advice. Please accept our apologies for this.

Reviewed 17 January 2017 via mobile

I stayed here really as a base for exploring Osaka. If you don't need a flashy hotel restaurant or big lobby but good quality spacious rooms then the New Osaka is perfect. The checkin staff were great, polite and helpful. The rooms a little bigger than some of the more expensive hotels in central Tokyo. No great views out of...

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Thank Chi W
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you for staying with us and kindly detailed explanation for the future guests from abroad. We happily read your comments. We promise we will keep doing our best to welcome our guests in a nicer mood. We look forward to seeing you again in the near future. Thank you very much.

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Amenities

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  • Restaurant
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from New Osaka Hotel Shinsaibashi staff and other travellers.
13 questions
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Bangkok, Thailand
Bangkok, Thailand
5 months ago
Camden, Australia
over a year ago
Kuching, Malaysia

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Questions? Get answers from New Osaka Hotel Shinsaibashi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for non-smoking room-- even though I booked a smoking room option, I have the chance to choose non-smoking room instead. ”
 of 5 bubbles 255ceciliac, 15 Dec 2016 | Read review
“Check the size of double bed if you're a couple.”
 of 5 bubbles TMWil, 28 Nov 2016 | Read review
“Don't bother with the breakfast, there's plenty of food places around there anyway”
 of 5 bubbles A3305WJdanielleh, 31 Oct 2016 | Read review
“You may request for extra bedding due to the air conditioner was great function.”
 of 5 bubbles fegiyu, 23 Oct 2016 | Read review
“If you are a couple be sure to get two beds...”
 of 5 bubbles BPeice, 15 Jan 2016 | Read review
5 of 5