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Hotel Keihan Universal Tower

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Hotel Keihan Universal Tower
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920 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Reviewed 16 January 2017

The hotel was a two minute walk to USJ and located in the middle of city walk. Great for families if this is what you are there for. Its also easily accessible by metro. The rooms are smaller than the typical 'western' type room and the overall property was a bit dated/worn. But overall the stay was good and the...

Thank dc04983
Keihan_Universal, front staff at Hotel Keihan Universal Tower, responded to this review

Thank you for sharing your review us. We are grad to see you. Did you enjoy your stay? Our hotel's location is very suitable for going to USJ and Osaka city. We're honored that we can help your greatful stay. And, thank you for your favorable feedback for staff. It really warms our hearts! We look forward to your next...

Reviewed 9 January 2017

We stay for a night in Keihan Universal Tower. We booked the quadruple room, its spacious, clean and modern. The staffs are friendly and the location is really good. Really near the station, lots of restaurants and shops in City walk in front of the hotel and walking distance to Universal Studio Osaka. In ground floor of the hotel you'll...

Thank Thya A
Reviewed 26 December 2016 via mobile

Rooms are good size (by jap standards), clean and comfortable. Fantastic location if you are intending to visit USJ which is only 5 mins walk. Cafes, shops and restaurants are found just outside the hotel. Quad sharing rooms are excellent choice for families. Good choice and value for money.

Thank Sandra P
Reviewed 22 December 2016

The hotel is conveniently located between the train station & Universal Studio with many eateries around. The hotel is big & seems to cater for stays for school trips! We had a quad room, though the 4th bed is in an awkward position, we were still able to open our 4 luggage (though a bit tight in walking space after...

Thank LizzyHo
Reviewed 18 December 2016 via mobile

The Good: Easy access to USJ and the chance to buy the entry ticket and express pass without having to queue up. JR station is just a step away. Lawsons downstairs is convenient (then again almost all hotels in Japan seem to have a Lawson, Family Mart and the likes a doorstep away). Love the toiletries - bathroom is well...

1Thank Alisa A
Reviewed 15 December 2016 via mobile

So, convenience to Universal and the subway is great, you just can't beat it. The staff are friendly and there's a ticket counter for the Universal theme park as well in the hotel (You need the express passes or you'll regret the experience.They can be purchased seperate to your general admission)The other positive is the overall cleanliness and decor. So...

Thank sean f
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. It is a pleasure to read from your review that you had enjoyed your stay in our facility. I am glad that our staff took good care of you upon arrival and during your stay here in Osaka. We very much appreciate your comments from this review....

London, United Kingdom
Reviewed 22 November 2016 via mobile

Rooms were quite small and beds hard. For a luxury hotel there was no wifi in the rooms. When you pay over AUD200 per night this is a basic facility. Staff offered no compensation at all despite our request for a partial refund. We needed to contact families to let them know we were safe after an earthquake but were...

Thank natashadawn93
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. We are regretful to read from your review that our facility and services did not satisfy your needs. Our rooms here are actually made to match the needs of both foreign and local guests. We are very sorry that our beds did not meet your standards. With...

Singapore, Singapore
Reviewed 1 November 2016

Great location with easy access by airport limo bus and subway. The Universal City subway station is next to the hotel and its a short, direct ride to Osaka Station. Rooms on the "renewal" (ie renovated?) floor are slightly more costly but they're on a higher floor (Room size is the same tho). There are 3 breakfast venues to cater...

Thank aktan6336
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. Judging by the review you left for us, It is our deepest pleasure to read that you had enjoyed your stay here in our facility. We would also like to thank you for recommending our hotel from this webpage. It is our greatest pleasure to be of...

Makati, Philippines
Reviewed 24 October 2016 via mobile

One thing to note is that there are numerous hotel keihans and you could get lost on your first time in entering one. All of them are right next to each other and are all well situated Infront of universal studios Japan and what makes it better than just the theme park is just right outside your lobby is a...

Thank yoursolmate
Keihan_Universal, receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued Guest, Thank you for staying here at Hotel Keihan Universal Tower. I have to appologize for the confusing location of our hotels. It is a fact that we have two Hotel Keihan branches around the area which usually confuse most of our guest. We are however delighted to read that you had enjoyed most of your stay in...

Reviewed 22 September 2016

This hotel is very professional, clean, well-run and all that, but nothing extraordinary and it's quite pricey - thus, I would say it's a good choice mainly if your priority is Universal Studios. In that case, it's a good choice because you're just a five minute walk from the park entrance. Be aware that if you don't get a plan...

1Thank Brenna S
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Thank you for choosing Hotel Keihan Universal Tower as an accomodation facility on your tour here at Universal Studios Japan. We hope that you had a wonderful stay in our hotel. Our hotel is known to be a convenient accomodation facility for guests visiting Universal Studios and Osaka City. Please feel free to invite your friends and family to experience...

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Keihan Universal Tower

Address: 6-2-45 Shimaya, Konohana-ku, Osaka 554-0024, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: £93 - £435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal Tower 3.5*
Number of rooms: 641
Reservation Options:
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Also Known As:
Hotel Keihan Universal
Hotel Style:
#21 Romantic Hotel in Osaka
#36 Family Hotel in Osaka
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Family Hotel”
 of 5 bubbles gemartraveling, 9 Jul 2016 | Read review
“I was quite satisfied with my room. I had no problems”
 of 5 bubbles Hylmar, 17 Apr 2016 | Read review
“top floor with open sky view”
 of 5 bubbles BryanSo, 14 Jan 2016 | Read review
“Rooms facing the Bay are excellent”
 of 5 bubbles Venkat-Indian, 24 Jun 2015 | Read review
“Don't stay here”
 of 5 bubbles 585robe, 13 Sep 2014 | Read review
5 of 5