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Swissotel Nankai Osaka

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2,931 Reviews from our TripAdvisor Community

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Showing 1,860: English reviews
Manila
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I chose this hotel because i was traveling with my 80-year old dad. The hotel is centrally located in Osaka and is above the Nankai train station. Thus, from Kansai Airport (KIX), one can take the Rapi:t or the ordinary train to Osaka Nankai station and the hotel is just above it. Below it is the Midosuji line subway that... More 

Helpful?
Thank WorldtravellingPooh
Manila, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Much has been written about how convenient the location is to shopping areas and transport services. For me,knowing how Japanese people are, I found the staff very helpful. We were supposed to catch a very early flight back home so we wouldn't be able to have our buffet breakfast (part of the accommodation package). Prior to arrival, I emailed them... More 

Helpful?
Thank gladys s
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear gladys s, Greetings from Swissôtel Nankai Osaka! It is always a pleasure to receive positive feedback and delightful to know that our colleagues fully understood your needs, especially with the breakfast offering and that they contributed to making your stay a memorable one. We thank you once again for your delightful review and we certainly hope you will choose... More 

Singapore, Singapore
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

It was our second stay in Swissotel Nankai Osaka, and it was as good as ever. The service from the bell captains and the rest of the staff was even more attentive than I remembered it to be 2 years ago. We stayed in an advantage triple room and the room was spacious enough for the three of us to... More 

Helpful?
Thank GraciaW83
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear GraciaW83, It is very rewarding to read your nice comments about your stay at Swissôtel Nankai Osaka and we are proud to have you as a returning guest. We strive to make personal connections with our guests and deliver a heartfelt service, therefore we are pleased to read that our team member was able to far exceed your expectations!... More 

Metro Manila, Philippines
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Our 2nd time to stay here. Very convenient especially if you plan to take the train as your means of transportation in Osaka. If you're staying at Swissotel it's So convenient from the airport to the hotel & vice versa. Very near Shinshaibashi Shopping area, malls & restaurants are just steps away. Dotombori is nearby. Nice & big room too!... More 

Helpful?
Thank mildred01072007
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear mildred01072007, Thank you for choosing Swissôtel Nankai Osaka again! It is truly rewarding to receive nice feedback from our loyal guest. We appreciate your kind comments about our colleagues and we will also work on many ways to be more efficient with the cleaning service. We look forward to welcoming you again for many years to come! Kind Regards,... More 

Johannesburg, South Africa
1 review
Reviewed 6 days ago NEW

Great place to stay. Central to osaka, good for transport and great staff. shopping and restaruants within easy walk. Duty fre shopping available. Train station in the basement connects directly with kansai airport.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Paul M
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Paul M, Thank you for choosing to stay at Swissôtel Nankai Osaka and for taking the time to share your feedback within the Tripadvisor community. It is always a pleasure to receive positive ratings and rewarding to learn that our team members contributed to the enjoyment of your time. We look forward to the pleasure of welcoming you again!... More 

Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

We've stayed here twice. The first time, we just did a quick overnight stay; the second, for three days. It's great for either purpose, as it is close to trains as well as shopping, movie theaters, and other attractions. The second time we were here, we had a 4 year old with us and he had an amazing time. The... More 

Helpful?
Thank carter2004
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear carter2004, We are very happy and honored to receive your wonderful feedback and to know that we are one of your favorite hotel in Japan. We are also delighted to know that our colleagues successfully managed to provide an amazing time for your son, and thus to contribute to the overall positive experience you had at our hotel. Thank... More 

Derbyshire
Level Contributor
272 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 6 days ago NEW

This hotel is situated in the Namba train station, very easy for getting around (airport - Nara - Kyoto). The location is very good, just walking distance of all the little restaurants, shops, arcades, market. It is really a very luxurious hotel, with nice big rooms. Staff at the reception are very friendly and helpful. Breakfast at the top floor... More 

Helpful?
Thank Belgy11
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Belgy11, Thank you very much for choosing Swissôtel Nankai Osaka and for sharing your feedback. We are pleased to learn that our rooms and our breakfast options satisfied you. We endeavor to offer a various breakfast selection for our guests so that they have a great start of the day, and we are happy to know that it was... More 

Bangkok
1 review
Reviewed 1 week ago NEW

Excellent facilities and services. Receptionist and bell boys gave us warm welcome and promptly to provide our request. We feel impressed with your service team. It's memorable time in Osaka. The location of the hotel is great. Thumb up.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank watcharinpann
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear watcharinpann, Thank you for taking the time to share your great feedback from your stay with us at Swissôtel Nankai Osaka. It is wonderful to read that you enjoyed so many aspects of your stay with us and to know that our Receptionist and Guest Service teams were able to have you experience a memorable time in Osaka. Your... More 

New York, NY
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Had a really nice experience at this Osaka hotel. The lobby is connected to the subway station, which made for a really easy transfer after taking the train from the Shinkansen. We found the lobby, the lounge, and the general aesthetic of the common areas to be really cool and funky; love the design of the bar/lounge! We were able... More 

Helpful?
Thank twjared
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear twjared, We appreciate your nice comment about the cleanliness of our rooms. We are also glad to know that you took advantage of our hotel location for exploring the city of Osaka with prestigious shopping and restaurant areas. In regards to the WI-FI connection, our system engineering followed up with this issue after you informed our receptionist and checked... More 

Hong Kong
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

The hotel is spacious and close to train station. The service provided is good as well. We parked the car in the hotel car park and quite expensive as compare to the outside carpark. Don't input hotel telephone in GPS as it guided you to the midway of the flyover. Please better input Namba Park as same entrance to the... More 

Helpful?
Thank kittyliketravel
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear kittyliketravel, Thank you very much for sharing a picture taken from the room and for reviewing your stay. One of our priorities is to offer the highest standards of service and we are glad that our colleagues were able to deliver this to you. On the other hand, we took now of your remarks with the parking charge. Please... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: £155 - £524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Family Hotel in Osaka
#4 Business Hotel in Osaka
#8 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If spaciousness if a concern, please make sure to specify or choose the bigger room size.”
 of 5 bubbles mecc2014, 18 Nov 2016 | Read review
“High floor for the view”
 of 5 bubbles RuthyNewJersey, 13 Nov 2016 | Read review
“Non-smoking room”
 of 5 bubbles justing793, 15 Oct 2016 | Read review
“High floor will probably be more quiet”
 of 5 bubbles albert_ma, 13 Oct 2016 | Read review
“good location, choose junior suites rather than standard room”
  • For high floor, you will have good city view, or you can go to Tavola 36.
 of 5 bubbles markwaiwahl, 7 Aug 2016 | Read review
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