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The Ritz-Carlton, Osaka

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The Ritz-Carlton, Osaka
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1,515 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Melbourne, Australia
Reviewed yesterday NEW

First of all I have to say one thing upfront. The service at the hotel is impeccable. All the staff were professional, knowledgeable and they really cared about helping you. They could not have been more helpful or have done their jobs any better. Some of the best service I have ever experienced anywhere. However, there were a couple of...

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Helpful?
Thank simon f
Reviewed yesterday NEW

this hotel is one of my favorites as it is good at all the things. Room was great, Location of the hotel is good as many good areas are near to shop to eat etc. The Hospitality is very good and you should definitely try Italian restaurant.

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Thank Priyansh S
Los Angeles, California
Reviewed 2 days ago NEW

Obviously a very nice hotel, but breakfast is not included. For the price and level of hotel, some sort of free breakfast should be provided for all guests. At least the room came with free bottles of water...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jeremi H
Hong Kong, China
Reviewed 2 days ago NEW

This is the second time I stay in this hotel. All the staffs are friendly, suite are comfortable, service is excellent!! I can't find any excuse to challenge their service!! You will love this hotel once you ever stayed.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank scottkv
Tokyo, Japan
Reviewed 6 days ago NEW

We could have Japanese O Mo Te Na Shi experience. I have Platinum grade, and they upgraded to a suite room. We used the club lounge, which was very good experience for us. Starting from afternoon tea, happy hour and night cap.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank hiroyukii2017
Osaka, Japan
Reviewed 1 week ago

the ritz osaka is the most beautiful hotel by far , very elegant and unique . all wooden very elegant design and the restaurants are great . service is top class , no chance to fail . i recommended the 5th floor french restaurant and the b1 bar , very exclusive and elegant , a great hideaway at the city

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Thank noaoz
Manila, Philippines
Reviewed 1 week ago via mobile

Stayed last Dec31-Jan4 with family. The room was spacious. Housekeeping is twice daily, plus they always refill my ice bucket and Nespresso cups. All staffs are very accommodating and polite. Throughout my stay from check-in to check-out they offered me a very warm service. The hotel location is few hundred of meters away from JR and Subway (Osaka Station) station....

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Thank Romain Jules V
Singapore, Singapore
Reviewed 1 week ago

Nice place to stay. Close to train station and shopping mall. very Convenient. The hotel in link to the underground passage to the train Station, for subway station and lso the JR line. Room was clean and spacious toilet. Staff were very helpful. the lounge place for the dessert is a must to try.

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Thank mike911t
Reviewed 1 week ago via mobile

The hotel is kind of old school luxury, even the room use the old kind of keys instead of cards. We loved the service, the lounge is perfect. The location is in the central but you have to walk a bit to get to the station. It's just right beside the airport limousine station as well ! The room is...

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Thank Yihong H
Hong Kong, China
Reviewed 1 week ago

Excellent service from reception, concierge to the house-keeping and restaurant staff. Good location with underground pathway to the JR Osaka Station and shopping malls. Airport bus terminal is just at the next building.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank TourEric

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •La Baie - Light, creative, contemporary and traditional French delicacies •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 

Additional Information about The Ritz-Carlton, Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: £226 - £617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka
Hotel Style:
#3 Spa Hotel in Osaka
#3 Business Hotel in Osaka
#5 Romantic Hotel in Osaka
#5 Family Hotel in Osaka
#5 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Osaka staff and other travellers.
17 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suits on higher floors are best”
 of 5 bubbles Desmondtan2015, 5 Jan 2017 | Read review
“best tip...see in you can get access to the conciege lounge..they have 5 difffent serving a day! bkft/lunch/diner/mid afternoon/lt ntight”
 of 5 bubbles BostonLmp, 5 Jan 2017 | Read review
“Executive or Japanese suite”
 of 5 bubbles inNewEdo, 4 Jan 2017 | Read review
“Take note of the corridors and where they lead to avoid constantly getting lost !”
 of 5 bubbles KerryK52, 30 Dec 2016 | Read review
“All rooms are on high floors. The hotel is well constructed and quiet.”
 of 5 bubbles senorburrito, 6 Nov 2016 | Read review
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