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The Ritz-Carlton, Osaka

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Traveller (1775)
Room & Suite (829)
Dining (311)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Pass through the Gateway of Western Japan and marvel at ancient traditions that punctuate the ultra-modern landscape around The Ritz-Carlton, Osaka. Standing out in a vibrant city, our elegant 5-star hotel in Osaka, Japan presents a premier downtown setting situated in the heart of the prestigious Nishi-Umeda business and shopping district, close to the treasured cultural heart. A wide range of amenities and services contribute to a memorable experience, including: •291 guest rooms including 18 Executive Suites, 63 Club rooms, 2 Japanese Suites and 2 Ritz-Carlton Suites •The Club Level, featuring additional bespoke services and locally-inspired amenities in the Club Lounge •More than 26,490 square feet (2,461 square meters) of meeting and conference space •Six fine dining restaurants & bar •Luxury Spa & Fitness •Personalized Weddings
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
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HOTEL STYLE
Safe
Charming
HOTEL CLASS
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2,242Reviews
2,561Photos
43Q+A
100Room tips
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Popular mentions
This is my fourth trip to this Ritz and I now look to see anything less than perfection. I found everything to be perfect. The staff is exceptionally well trained, friendly and helpful in every regard. I hope to return.
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Review collected in partnership with this hotel
Our arrival to this hotel is a bit rough. We arrive to Osaka train station and walk to the hotel. It was our first time around and walking to the hotel from the train station was a bit challenging as the map was a bit confusing. Anyway, we were walking in from the side door
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I booked 5 nights for my family vocation. This location is closed to train so that it is convenient for you to go to Kyoto or other cities. You can walk to several shopping malls in 10 minutes underground.Moreover, the view is nice at night!
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This hotel from the minute you walk in is fantastic, it is very luxurious (a little bit pricy unless you have corporate rates when your an get a great deal!). The spa facility has a really nice gym, pool, sauna/jacuzzi and massage services. Staff are extremely helpful and
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Rooms are bigger by any standards available in Osaka, its near Umeda station which makes commuting very easy just about 100 mtrs away the Osaka JR main station. Its cleanliness is super though an upscale Hotel but beautiful service and also food.
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Response from RCOsakaPR, マネージャー at The Ritz-Carlton, Osaka
Responded 4 weeks ago
Dear mohammadj241, Thank you for taking your precious time to share your recent experience at The Ritz-Carlton, Osaka. It is great to hear that you enjoyed your stay. I appreciate your comment regarding our location. It is indeed a walking distance from JR Osaka station, and you can access through the underground walkway, so our hotel is easily accessible, rain or shine. Thank you for your valuable comment on our service and food quality. I hope you will come back to stay with us again in near future. Once again, thank you for your valuable feedback, and please receive our very best regards. Ai Reynolds Director of Public Relations The Ritz-Carlton, Osaka
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Dear Wai Hong L, We are not able to post any URL link, email addresses on TripAdvisor site. Please contact me directly, I'm more than happy to liaise with our Concierge team. Looking forward to hearing from you soon. Miki Sato Director of Quality The Ritz-Carlton, Osaka
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Dear MD_PHL, Please kindly contact me directly. I will liaise with our Room Reservations team and they will be happy to assist your early Check in. Thank you very much. Yours sincerely, Miki Sato Director of Quality The Ritz-Carlton, Osaka
2 votes
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Dear Wendy D: Thank you for the great question! For incidentals, we pre-authorize JPY20,000 per night. Please let me know if I may assist you further! Looking forwrad to welcoming you to The Ritz-Carlton, Osaka. Best regards, Kevin S. Song Director of Rooms l The Ritz-Carlton, Osaka
0 votes
Wendy hi_I am not sure but some Japanese hotels do not hold an authorization deposit. Best Gio
0 votes
Dear Ainsley007: The Shinkansen (bullet train) leaves from Shin-Osaka Station. As Lovetravelfatcat mentioned, you can certainly take the JR train from Osaka Station to Shin-Osaka Station. Alternatively, a taxi from the hotel to Shin-Osaka Station will take about 15 minutes and cost around JPY2,000. And of course, we can also arrange private transfer as well. Please feel free to let us know if we can help! Kevin S. Song Director of Rooms l The Ritz-Carlton, Osaka
1 vote
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"City views are great here"
"We requested adjoining rooms to accomodate a family of 5 not always easy"
"Take the corner room"
"The views of the downtown are excellent - south and south west facing seem best"
"stay away from the elevators"
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PRICE RANGE
US$287 - US$730 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton osaka hotel osakaosaka ritz carltonritz osaka
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
291
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