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The Ritz-Carlton, Osaka

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Traveller (1496)
Room & Suite (791)
Dining (301)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(61 reviews)
“la baie”(8 reviews)
“herbis plaza”(17 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Osaka
Special Offer: Original Sake Amenity
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Offers from The Ritz-Carlton, Osaka
Special Offer: Original Sake Amenity
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,057)
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Traveller rating
571
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571
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All reviewsthe club loungela baieherbis plazaeuropean stylebeautiful hotelturn down serviceunderground passagejunior suiteconcierge stafftrain stationcorner roombusiness tripnespresso machinerooms are largestayed nightssushiumeda area
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1 - 5 of 780 reviews
Reviewed 5 days ago

My husband and I stayed in the Ritz Carlton for three days whilst we visited Osaka and Kyoto. The staff in the hotel were fabulous, the concierge who helped us with excellent dining recommendations even left us a personal note when she was away for...More

Thank jgtravels125
Reviewed 1 week ago

We were assigned to either a smoking room or a room that is on a smoking floor (when we said non-smoking during check-in). We were travelling with my toddler and the cigarette smell was overbearing and suffocating especially in the middle of the night. The...More

1  Thank SQALALLA
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 4 days ago

Dear SQALALLA: Thank you very much for your recent comments on TripAdvisor following your Ritz-Carlton, Osaka experience. Firstly, please accept my sincerest apologies regarding the cigarette odor from your initial room. I am glad, however, that the Front Desk was able to react quickly and...More

Reviewed 1 week ago

The hotel was just amazing, from the moment we stepped in until the minute we checked out. True Ritz-Carlton service! We had a corner room on the Club Level, and the view from the bedroom was beautiful. I didn't even want to fall asleep. Thank...More

1  Thank A_S_Travelgirls
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 4 days ago

Dear A_S_Travelgirls: Thank you for taking the time to share your gift of feedback with us. I am grateful to hear that you enjoyed our service, the room as well as the Club Level. Hopefully, we can welcome you back to The Ritz-Carlton, Osaka next...More

Reviewed 1 week ago

This is one of the best if not the best hotel we stayed in. Every thing is perfect from the room to service to staff to food. My wife and eye almost cried when we were leaving. Recommend it highly without any reservation.

1  Thank terry m
Reviewed 1 week ago

Nested in the busy city of Osaka, near trains, subways, and rails, the Ritz's quaint interior brings an immediate calm and tranquility to any weary traveler. The room, pillows, and bed were comfortable and provided the right support for a good night rest. Our room...More

Thank Ernielmo
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 4 days ago

Dear Ernielmo: I very much enjoyed reading your well-written review on The Ritz-Carlton, Osaka. Thank you sincerely for your warm words of encouragement! Today, I have proudly recognized the night Housekeeping Ladies and Gentlemen as well as Abe-san, Morimura-san, and Fujiwara-san for taking exeptional care...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$304 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#4 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$304 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#4 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1496)
Room & Suite (791)
Dining (301)
Pool & Beach (47)
Amenities (66)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Wendy D
10 May 2018|
Answer
Response from Kevin S | Property representative |
Dear Wendy D: Thank you for the great question! For incidentals, we pre-authorize JPY20,000 per night. Please let me know if I may assist you further! Looking forwrad to welcoming you to The Ritz-Carlton, Osaka. Best... More
0
Votes
Wendy D
10 May 2018|
Answer
Response from Giovanni D | Reviewed this property |
Wendy hi_I am not sure but some Japanese hotels do not hold an authorization deposit. Best Gio
0
Votes
Ainsley007
15 March 2018|
AnswerShow all 6 answers
Response from Kevin S | Property representative |
Dear Ainsley007: The Shinkansen (bullet train) leaves from Shin-Osaka Station. As Lovetravelfatcat mentioned, you can certainly take the JR train from Osaka Station to Shin-Osaka Station. Alternatively, a taxi from the... More
1
Vote
Room Tips
"I think all rooms would be first class"
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"If it is in your budget then get a club level room"
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"Floors are small -- avoid elevator shafts."
Read review
"top floor."
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