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EQ Kuala Lumpur

Sky@51. Amazing night view. Worth to visit!
Traveller (1725)
Premier King
Room & Suite (293)
EQ Kuala Lumpur
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£181
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About

5.0
#1 of 503 hotels in Kuala Lumpur
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The re-making of Hotel Equatorial Kuala Lumpur as EQ has been a milestone in Malaysia’s hospitality industry. Recently named by Travel + Leisure Asia as Best City Hotel in Malaysia, EQ is also Tripadvisor’s #1 ranked hotel in Kuala Lumpur since 2019. The magnificent 52-storey tower is in the heart of Kuala Lumpur’s famed Golden Triangle. It is the centrepiece of the new Equatorial Plaza, which offers 440 guestrooms and suites with luxurious amenities and impressive city views from every vantage point. Being in close proximity to the famous Petronas Twin Towers, Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre, and other attractions makes EQ the ideal hotel for leisure and business travellers. EQ is also home to some of the city’s most highly-regarded restaurants and bars. Nipah, the all-day dining restaurant, serves pan-Asian and Western cuisine. Kampachi is an award-winning restaurant that has been around for over four decades, offering the finest of Japanese cuisine. Étoile Bistro is a rebirth of the previous street-side bistro, now swankier than ever. Bottega Lounge serves Mediterranean bites with daily afternoon tea. Its signature rooftop Sky51 is the next landmark entertainment destination under the stars - Sabayon is a contemporary European fine dining restaurant with an award-winning wine list, and Blue is the bespoke speakeasy rooftop bar and lounge with tantalising cocktails. The 5-star accredited hotel is also Green Building Index (GBI) Gold-certified and is among the most energy and resource-efficient buildings in the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Highchairs available
Electric vehicle charging station
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Offer:SATURDATE WITH KAMPACHI

Location

Equatorial Plaza Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
896Reviews21Q+A100Room tips

Reviews
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Detailed Reviews
Christine T wrote a review Mar 2023
Berlin, Germany18 contributions31 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
A wonderful discovery. I have always selected the hotels in KL based on location which is near Pavilion, Starhill or KLCC as that’s where my meetings are held. I was asked to try EQ instead as my company has an ESG position and it turned out EQ is the only Green Building Gold 5 star hotel in town.
I was booked into a Deluxe room with a view of Twin Towers (big plus) and the bed….was amazing. It’s so comfortable , air cond was quiet and there’s always a nice, subtle fragrance in the room. Breakfast was sumptuous and there is an amazing Japanese restaurant “Kampachi” there and the Etoile Bistro has great coffee and conducive for meetings too. The best part is this hotel is like 5-6 minutes walk to both KLCC and Pavilion if you go to B1 and walk from the road outside Etoile there. I never realised before.
I will stay here again when I am back! 5 star experience and rooms are indeed better than other 5 stars in the city.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Stay here! It’s worth it. Great service and value - better than most 5 stars in KL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 27 Mar 2023
Dear Christine T, Thank you for taking the time to share your wonderful experience at EQ Kuala Lumpur. We are thrilled to hear that you had a fantastic stay with us and that our green initiatives, comfortable rooms with stunning views, and convenient location were just what you were looking for. It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed our sumptuous breakfast, amazing Japanese restaurant "Kampachi," and great coffee at Etoile Bistro. We take pride in providing exceptional service and amenities to all our guests, and we are glad to know that we have met your expectations. It is also great to read that our location was perfect for your needs and that you had such a great stay with us. As you mentioned in your review, we are blessed to be located right in the heart of Kuala Lumpur! I am glad that everything from facilities to location to our F&B offerings was to you liking. Thank you for choosing EQ Kuala Lumpur for your stay, and we hope to have the opportunity to serve you again soon. Best regards, Gerard Walker General Manager
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viking11 wrote a review Jan 2020
Petaling Jaya, Malaysia26 contributions21 helpful votes
5.0 of 5 bubbles
Just had a wonderful 2 night stay here with my mum during the Chinese New Year long weekend. I was extremely impressed with the hotel from the moment I arrived at the hotel's car park when the security guard on duty voluntarily stepped forward to assist me in transferring my mum from the car to her wheelchair. This type of service is almost impossible to find in KL. The high level of service continued throughout my stay with practically every member of staff I met smiling and greeting me. The room was large and spacious and the bed extremely comfortable. The food in EQ is also of a high quality and the buffet in Nipah is well worth the price. The swimming pool is gorgeous and it is so relaxing just to sit and enjoy the evening breeze by the pool. The only fault I can find is that the air-conditioner in the room took a bit too long to cool down the room. However, all in all, I would not hesitate to recommend this hotel to anyone.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ-TiffanyChung, Public Relations Manager at EQ Kuala Lumpur
Responded 29 Jan 2020
Dear viking11, Thank you for taking the time to rate and review us. We are grateful that you chose to stay with us over this festive season and are glad that you were welcomed by our wonderful car park and hotel staff. Our rooms were built for comfort and we hope you enjoyed our amenities too. We are sorry for the inconvenience with the air-conditioning in your room and take this matter very seriously. We highly appreciate your recommendation and look forward to being of service again. Happy Chinese New Year! Warmest regards, Tiffany Chung Public Relations Manager
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Hafiz300 wrote a review Nov 2020
Kuala Lumpur, Malaysia181 contributions195 helpful votes
5.0 of 5 bubbles
We had stayed here in September 2020, it was my daughter's birthday and there was a special offer for those celebrating a birthday in the month, we could check in early morning and check out late evening the next day, the package also include breakfast and lunch.

Checking in was perfect in the morning, the check in process was smooth with the RMCO sop, services provide by staff during checking in was excellent. As we walked into our room there was a surprise for our daughter, there was balloons and some other items with Birthday greetings layed out on the bed for her, she was really happy and excited, a small birthday cake and macarons was the icing on the cake, it was a great start to our stay. We were happy with our room, it was large enough and comfortable for us two adults with a child and amenities in the room was all as to our expectations, all 5 stars standards, a very comfortable king size bed, with views of the KLCC twin towers.

We had breakfast and lunch meals at Nipah restaurant, food dishes that we had all tasted delicious, there was a variety of Asian and western dishes at the buffet, service was excellent too at all times. We had take away coffees and cakes at Etoile cafe and bakery, the cakes was delicious.

We spent time in the afternoon at the pool deck area, a large pool deck with a long infinity pool, a vitality pool, pool deck sitting area at one section and by the swimming pool too, great venue to just chill out and enjoy the city views, we spent time here swimming in the infinity pool,  relaxing and chilling out at the pool cabanas.

The EQ hotel is located at a very centralised location in the CBD,  it is very convenient to walk to the Suria KLCC mall and Twin Towers from the hotel, we had walked down to the mall in the evening for some shopping.

Overall, we as a family had a great stay and we enjoyed every minute if our time spent here for our short Staycation. Plus point about the EQ hotel is their staff, the Front desk staff do provide exceptionally excellent services at all times, during checking in and out, and my few experiences walking by the Front desk there is always a staff that greets me any time if the day, it makes a guest feel recognised and welcome. We look forward to our next Staycation here in the future.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tiffany Chung, Marketing at EQ Kuala Lumpur
Responded 7 Nov 2020
Dear Hafiz300, Thank you for taking the time to rate and review us. We are so glad that you enjoyed our Celebrate in the City offer which has been so popular that we've extended it every month since! It really brings us great joy to be able to surprise our guests and assist them with their every need. Nipah definitely is a great restaurant with the best of local cuisine all day long. Étoile also prepares fresh pastries and European meals throughout the day with plenty of exciting choices available. Sanctum Wellness is perfect for guests who want to relax and take their minds off of the hustle-bustle. Our infinity and vitality pools offer great views of the city with a tranquil setting. Our convenient location in the heart of the city is surely a great benefit, being a walk away from Pavilion Kuala Lumpur and Suria KLCC. We are well-known for our warm hospitality and services and look forward to having you soon again. Warmest regards, Tiffany Chung Public Relations Manager
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WYLai wrote a review Feb 2020
Kuala Lumpur70 contributions63 helpful votes
5.0 of 5 bubbles
This hotel is the new successor to a local Kuala Lumpur hotel called The Equatorial Hotel, known for its quality as a businessman's hotel for decades and which was closed a few years back for reconstruction. Its decor now is contemporary with modern top quality finish and facilities. It has a French cuisine restaurant called Sabayon on the 51st floor, which also has a bar with excellent view of the city landscape. The coffee house, Nipah, is located at the ground level and serves a wide spread of local and Western food for buffet breakfast. It has an outdoor pool on the 29th floor together with a spa as well as a gymn. There is also space for Yoga lessons. The hotel and restaurant staff are all courteous, friendly and ever ready to help. We booked a Premium King room which was upgraded to the Club Access Studio Suite. It has ample modern furnishing with 2 large flat screen TVs, walk in dressing area and a living area. However, it lacks a docking station for the iPod. The bathroom has modern amenities. Its location is good in that the surronding area has good landscape. Its location is a walking distance away from malls and the busy tourist frequented areas of Jalan Bukit Bintang and Jalan Alor. The light rail transit station is just a mere walk away. In the evenings on weekdays, travelling to or from this hotel might be a challenge and one would be well advised to allow for more time in the car as this area is usually very crowded on weekday evenings.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms bearing numbers ending below twenty should face the Kuala Lumpur Petronas Twin Towers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RRLagerweij, General Manager at EQ Kuala Lumpur
Responded 16 Feb 2020
Dear LaiWingYong, Thank you for the very detailed description and review of our Hotel. We appreciate this very much. The legacy of the former Equatorial is something that we proudly have built on at the new EQ and it was nice to read that our staff displays that same spirit and attitude in their service delivery. The setting is definitely unique and more modern and we are happy you appreciated that. The Hotel actually has two entrances, one at Jalan Sultan Ismail and one at Jalan Perak, which is helpful also during traffic hour. I also thank you for your suggestion for making a docking station available for the iPod. We really look forward to welcoming you again and thank you for your patronage to our EQ. Warm regards, Robert Lagerweij General Manager
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QiZak wrote a review Feb 2020
Putrajaya, Malaysia68 contributions52 helpful votes
+1
5.0 of 5 bubbles
We stayed for 3 days 2 nights during CNY. The room was well kept with amazing KLCC view. We had a pleasure watching lion dance at the lobby.

We planned to have lunch at Nipah but when we went there the staff said it was fully booked. We walked away but she quickly catch us to confirm if we were hotel guests. Upon been informed, she made a quick action by informing us that she will checked on the reservation and update by 1.30 pm. The staff called us before 1 pm to inform availability. The buffet was not much varieties but everything tasted excellent especially fish curry and grill lamb.

The vitality pool surely help to release my stress. The infinity pool was spacious to accomodate the guests.

Overall the hotel service was excellent with proactive housekeeping to restaurant staff who greeted by name during breakfast.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ-TiffanyChung, Public Relations Manager at EQ Kuala Lumpur
Responded 4 Feb 2020
Dear QiZak, Thank you for taking the time to rate and review us. We are grateful that you chose to stay with us and are glad that you were able to watch the exciting lion dance performance in our lobby. Our staff are Nipah are very attentive and we are happy to know that you were able to try our delicious pan-Asian and Western buffet spreads. We hope to be of service to you soon again at EQ. Warmest regards, Tiffany Chung Public Relations Manager
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Natasha wrote a review Mar 2020
5 contributions9 helpful votes
5.0 of 5 bubbles
I can’t stress how much I love staying in this hotel. Been to a couple renowned hotel brands but nothing beats the service they provided over here. From the moment you stepped your foot into the hotel until the moment you checked out, the staffs never failed to produce service with excellency. Special thanks to the team, Mr Irwan, Ain, Hamidah, Mr Kumar, Shahir, Zainal and everyone else for making my business stay feels like vacation. Also, sending much love to Lenu, Fiezam, Masami and Petricia for accommodating my requests.
Ps: the hotel is so thoughtful into sending small details such as chocolates and providing hand sanitizer everywhere even in the room!
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ-TiffanyChung, Public Relations Manager at EQ Kuala Lumpur
Responded 18 Mar 2020
Dear nattravelss, Thank you for taking the time to rate and review us. We are so happy to see that you enjoyed your stay with us and will continue to deliver more than the expected. EQ is known for it’s warm Malaysian hospitality and services and we have been awarded with many accolades since our opening last year. Our staff will be so delighted with the mentions and we look forward to being of service to you soon again. Warm regards, Tiffany Chung Public Relations Manager
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Mich wrote a review May 2020
Kuala Lumpur, Malaysia1 contribution2 helpful votes
5.0 of 5 bubbles
If you are looking for a hotel that will put your mind at ease during these times of COVID-19, I highly recommend staying at the EQ. The Deluxe King Room is spacious, with a good view of the city. I was impressed by the cleanliness of the surfaces, and was touched to receive a platter of fruits and a box of chocolates to welcome me. Most of all, it is the attention to little details that deserves praise, such as the bottle of hand sanitizer in the bathroom. While certain amenities like the pool and the gym was closed, I still recommend the EQ as a great hotel to stay at if you are looking for a change of scenery that will still reassure you about hygiene and cleanliness.
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Date of stay: May 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RRLagerweij, General Manager at EQ Kuala Lumpur
Responded 30 May 2020
Dear michxw, Thank you for your kind review of our Hotel. We were delighted to have you with us and are glad that measures taken made you feel comfortable. Details matter at EQ and we appreciate very much that you enjoyed the hospitality our team provided. We thank you for your support! Wishing you a nice remainder of your weekend. Robert Lagerweij General Manager
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Vivi Ng wrote a review Jun 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
My husband has booked the dinner at Sabayon and also 1 night stay over the hotel. We just get to know upon check in this hotel is brand new which just opened on last year March therefore everything is very new and grand classic. On top of that, they have upgraded our room with twin tower view. The room view was amazing. And surprisingly is the hotel really put lot efforts to impress the guest and put us into a very memorable stay with them. Other than their professional service and enthusiasm spirit, they have secretly arrange a simple romantic room deco with cake and chocolates, that's really touched our heart. Room is facilitated with all good quality of amenities and the extra seasonal item like hand sanitizer, mouthwash, bath salt and even bath sponge.. Nevertheless you definitely will have comfort stay with all the complete items and superb view. But due to covid period, we have missed out to use their facility like pool or sauna or spa. But with this round stay experience, we will go back again 1 day.

They did very good precaution and also covid safety SOP for all the areas like breakfast area or even the rooftop dining restaurant.

Good job EQ team! Thanks a lot for the hospitality.
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Date of stay: June 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: best view, service, intimate, high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ-TiffanyChung, Public Relations Manager at EQ Kuala Lumpur
Responded 21 Jun 2020
Dear RV1314, Thank you for taking the time to rate and review us. We are indeed a new hotel with a long-standing history that many can connect with. We are so happy that you enjoyed your room with a view and our special amenities and services. We make sure that our guests have a wonderful time when staying with us and take safety and hygiene measures very seriously too. We look forward to your next stay with us and being of service to you at EQ. Warmest regards, Tiffany Chung Public Relations Manager
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Steph C wrote a review Jan 2020
Kuala Lumpur, Malaysia29 contributions46 helpful votes
5.0 of 5 bubbles
Booked a room though booking.com for a 2D/1N stay in conjunction with the New Year Eve and Hubby's B'day celebration. Few weeks before my arrival, the hotel reached out to me twice to ask if there's anything that they could assist us and if there's anything that we need. I also followed and added them in Instagram and instantly I received a private message from the Marketing Team and I was really impressed with their top notch customer service. Really have to commend them on that.

On the day arrival, things were smooth although we have to wait a while for the check in as it was a full house due to the peak season. We were brought up to the Club at Level 50 for the check in and it was really thoughtful of them. Staff were friendly, courteous and efficient and we never felt so warm in a hotel before even in other 5 stars property. Requested for a room facing KLCC so that we could watch the fireworks on the eve and they did fulfill our request.

Room wise, it was perfect as it was tastefully decorated, new, clean and well functioning. We were really comfortable staying in the room despite some minor hiccup with the TV. Called housekeeping and few minutes later, the technicians promptly came and fix it.

As for the new year eve countdown, we were supposed to watch the fireworks in our room, however, we heard that the rooftop bar a worth for a visit and coincidently, we ended up partying there. To all travellers / guests, if you are coming to EQ, please do visit SKy51 as you will be amazed with the beauty of the rooftop bar and the whole KL skyline!

For dining, we had the opportunity to dine at Nipah for the breakfast and lunch buffet and although food was not much variety, it was delicious. Service was very good and we had no complaints on that.

And oh, do visit the Infinity & Vitality Pool as well! You will not regret it!

Overall, we truly had a fantastic stay in EQ and we fell in love instantly with it. From the cleaner to the guards and staff, they never fail to bring warmth and comfort to every guest to ensure guests have a pleasant stay, I have stayed in other luxurious hotels before but EQ is different as I just feel that I want to return again!

To Mr Robert and all staff, thank you for arranging everything and we truly had a memorable stay!
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Request for a room facing KLCC if you want to enjoy the KL skyline
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EQ-TiffanyChung, Public Relations Manager at EQ Kuala Lumpur
Responded 3 Jan 2020
Dear Steph C, Thank you for taking the time to rate and review us. It was a pleasure to assist you on Instagram and I am so happy that you enjoyed your time with us! Again we apologize for the inconvenience due to heavy traffic in the hotel for the New Year’s. I am glad you enjoyed your room and was able to come join us at Sky51 for the count down! Both Sabayon and Blue won the Gold and Silver awards for the best interior designs under the food and beverage category by the Malaysian Institute of Interior Design so it is great that you were able to experience it on such a special night! I hope to be able to welcome you back to EQ soon again for a stay and would like to wish you a very Happy New Year! Warmest regards, Tiffany Chung Public Relations Manager
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Kent wrote a review Aug 2020
Petaling District, Malaysia90 contributions34 helpful votes
+1
5.0 of 5 bubbles
I love it, just wished that my stay was longer since it was just a regular weekend for me. EQ's rebrand and refurbish really pays off well because everything, from the check in lobby, pool, gym and the room were all pristine and well decorated, modern with a hint of classic that remain to be the signature of the old Equatorial's DNA.

Every staff that interacted with me during my stay was amazing. Sebastian's team really pay close attention to my check-in and escorted me to my room and generously offered me complementary bar and all snacks within the room, and gave a brief introduction to the room. Overall room's layout is still the classic style, but all the furniture, fixtures and everything in the room were very new and modern (particularly love the bath tub). I thoroughly liked their selection of toiletries which were aromatic, although I find their bathrobe a little bit too classic (brown with a dash of black).

The pool was spectacular with KL tower view and half-olympic sized pool with arrangement of canopy pool-side bed, great to sunbath and relax. Again, the staff here was very friendly with everyone smiled and wished me. A manager even asked how was the pool to which I'd say it's serene, just perfect.

The breakfast in Nipah was decent too, though the selection wasn't as impressive as their lunch buffet, but I enjoyed my usual classic American breakfast and Nasi Lemak with my partner. I quite like how the place was set up too and all staff were adhering to the SOP.

At last while my checkout, the team were generous enough to accommodate my late checkout, although the complementary parking was limited, unlike most hotels. I had a chance to speak with Sebastian while browsing for their mooncake, who were extremely friendly and kind enough to do me a favour. I felt special with the staff from ground up here.

Overall my stay was a very pleasant experience and would definitely come again as a couple to a better room, a suite perhaps, for a longer stay for such gret hotel.
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Date of stay: August 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get a room facing the KL tower, it's the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tiffany Chung, Marketing at EQ Kuala Lumpur
Responded 23 Aug 2020
Dear kentkennyk, Thank you for taking the time to rate and review us. We are so glad that you enjoyed your stay with us and appreciate your feedback. We have been open for a little more than a year now after the renovation and it really warms our hearts knowing that our guests can still see and feel hints of Hotel Equatorial Kuala Lumpur. We are well-known for our warm Malaysian hospitality and thoughtful amenities. Our rooms were designed for comfort and luxury, great for business travellers who might need to do some work and relax after a long day. It is great that you enjoyed your time at our infinity pool and we welcome you to give us a visit soon again as our Aromatherapy Steam Bath, Himalayan Salt Sauna and Tropical Monsoon Shower are open again with a limit of 1 guest in each facility. These amenities make for a full sensory experience and we are sure you will love it! In our hotel we are adhering strictly to the safety and hygiene measures and take this very seriously. We hope to have you soon again and if you would like to have a tour of our other rooms, we will be happy to assist with this too. Wishing you a great rest of the week. Warmest regards, Tiffany Chung Public Relations Manager
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scaz1969 asked a question Jul 2023
Merseyside, United Kingdom50 contributions17 helpful votes
hi it looks like you can see from the bedroom into the bathroom is there a blind to seperate thanks
Answer from DLeong
Singapore, Singapore112 contributions92 helpful votes
yes there is.
Billyong asked a question Nov 2022
Singapore, Singapore29 contributions4 helpful votes
Hi, sauna & steam room free for guest? Thanks
Bee asked a question Nov 2022
Singapore, Singapore
Hi, sauna & steam room free for guest? Thanks
Answer from Mr Low
Kuala Lumpur, Malaysia3 contributions
Should be free. We did not use that facilities because we were there to celebrate our wedding anniversary.
Answer from Nordin
10 contributions17 helpful votes
It's the Japanese style bidet built into the toilet seat rather than the spray handle type.
Indy L asked a question Sept 2022
Unley, Australia68 contributions11 helpful votes
Is this a kid friendly hotel?
Answer from Phyllis B
1 contribution
Yes, as it is in the city, there are places eg shopping centres that has kids game zones.
Eva K wrote a tip 12 Apr
2 contributions1 helpful vote
5.0 of 5 bubbles
"The pool is full of kids in the morning, probably because it is in the shade. After 2 pm it is in the sun & it is lovely & calm to be around"
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D&R Travels wrote a tip 12 Apr
Belfast, United Kingdom68 contributions33 helpful votes
5.0 of 5 bubbles
"Better to pre book"
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Bernard wrote a tip 10 Apr
Singapore, Singapore94 contributions25 helpful votes
5.0 of 5 bubbles
"Room with EQ Club Lounge Access"
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Jonathan Bill Kueh wrote a tip 1 Apr
Perth, Australia108 contributions49 helpful votes
5.0 of 5 bubbles
"Book single bed room. ( View better) . "
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ali gharekhanj wrote a tip Mar 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Enjoy! Also for traveling in city use Grab, hotel shuttle is so expensive."
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Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
£142 - £180 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
EQ
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
440
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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EQ KUALA LUMPUR - Updated 2024 Reviews (Malaysia)

Frequently Asked Questions about EQ Kuala Lumpur
Which popular attractions are close to EQ Kuala Lumpur?
Nearby attractions include KLCC - Bukit Bintang Pedestrian Walkway (0.2 miles), Aquaria (0.3 miles), and Club Kyo KL (0.2 miles).
What are some of the property amenities at EQ Kuala Lumpur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at EQ Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EQ Kuala Lumpur?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EQ Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to EQ Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Nipah, and Bottega Lounge.
Are there opportunities to exercise at EQ Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does EQ Kuala Lumpur have airport transportation?
Yes, EQ Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Is EQ Kuala Lumpur located near the city centre?
Yes, it is 0.9 miles away from the centre of Kuala Lumpur.
Are any cleaning services offered at EQ Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does EQ Kuala Lumpur offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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