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The 5 Elements Hotel

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309 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Singapore, Singapore
Reviewed 4 days ago NEW

Maybe I was just unlucky. My first trip to KL and encountered my worst experience with a hotel. I was bathing half way and the shower room glass cubicle burst by itself. Probably not able to withstand pressure/temperature. It just burst and shattered on me. I screamed. Thank god i wasn't hurt. I was then given a new room. On...

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Thank tanangelia
Melaka State, Malaysia
Reviewed 1 week ago via mobile

The hotel quite good ,even those a small hotel but they provided breakfast and the room is clean . The reservation friendly.The location also every good near to town. But the hotel have no lobby bios it to small

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Thank Wongwm
Singapore, Singapore
Reviewed 2 weeks ago

hotel was really value for money. there are several 24hr convenient stalls. Located to many good food stalls. would definitely stay there again if i am in Kl. One unpleasant experience was the delay during my check in. was supposed to check in at 2pm but didnt not so untill 2:30pm.

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Thank Sean K
Reviewed 2 weeks ago via mobile

For the price this was a really good hotel option, ideally located in china town (but far enough off the main drag to not be too noisy at night). Shower was very good, and nice pillows (two things that matter a lot!). Staff friendly. On slight negative side our room was slightly dated and could do with a decorate. Buffet...

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Thank Kenneth E
Reviewed 2 weeks ago

Nice hotel in the middle of China town. Very central location. A few minute walk to the subway station. So good place to visit many touristic sites in the city. Right in front of the hotel a street with restaurants with good food. Also a supermarket with ATM very close. Our room had a view at some buildings. The room...

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Thank Marcel B
A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Stayed for a couple of nights from 20-22 December. Booked a standard single room but was fortunate enough to get a free upgrade to a twin room. Room was clean enough with basic toiletries & complimentary items provided. Breakfast menu was expectedly limited in terms of variety so don't expect much & you won't be disappointed. Deposit fee of 50myr...

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Thank A TripAdvisor Member
Reviewed 7 December 2016

This hotel with perfect location for food and night market. You can get all kind of food here as the hotel is at the heart of the China Town. The room is big, with the rate I paid i believe you can't find the same size within the area. However, this is not a "new" hotel, a little old with...

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Thank Lee H
Reviewed 6 December 2016 via mobile

Stayed here from Dec 4-6. It's a pleasant stay. My room is on the 13th floor. Small but enough for one person. The room is kinda clean, there's stains (coffee I think) in the dresser. Ac is good, hot water, free toiletries, bottled water and coffee. Wifi is ok. Breakfast is ok.

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Thank tammypot
Chennai (Madras), India
Reviewed 4 December 2016

We stayed here for 4 days in 10th floor.View from the room is ok. location is very good,near to petalling street market.Room was neat,well maintained.Kettle with milk and coffee powder,fridge available in the room.24 hours hot water was there. Bathroom is neat and shower was excellent. The only drawback is food(breakfast) here. We are pure veggies from chennai,india and food...

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Thank Sriram_Jay
Santa Eulalia de Roncana, Spain
Reviewed 4 November 2016 via mobile

The entrance hall was looking decent but when we enterered in the room (a superior one) was looking like from a scary movie, really far from the pictures. Everything was dirty (walls, courtains, towels....); the furniture was broken and we even found a cockroach in the bathroom. The stuff was very unfriendly (except one young guy at the reception). Location...

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Thank silvia_flor77
The5Elements, Manager at The 5 Elements Hotel, responded to this review

Dear silvia_flor77, Thank you for taking the time to write us a review on Tripadvisor. We truly appreciate your honest feedback as we strive to improve with each and every stay. Please accept our sincere apologies for the shortcomings and inconveniences caused during your stay with us. Please also be assured we have taken your valuable comments on board as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The 5 Elements Hotel - a uniquely themed boutique hotel in famed Chinatown, Kuala Lumpur that offers hotel rooms at affordable rates plus highly personalized service. No longer are tourists visiting Chinatown limited to just the budget hotels and travellers' inns here which offer guests the basics of accommodation. We honestly feel that hotel guests deserve not just affordability, but also comfort and security - plus that touch of the unusual which makes a stay truly memorable. Our aim is to make everyone who comes to our establishment say, "Hey, I found a really cool place to stay in KL!" Our boutique hotel is inspired by traditional Wu Xing (五行) philosophy - reinterpreted for the discerning modern traveller who seeks something beyond the ordinary. Here, water, wood, fire, earth and metal - the Five Elements essential for universal balance - set the theme for a contemporary, chic ambience and a refreshing service experience. At The 5 Elements Hotel, guests have the perfect gateway to discover the many charms of Kuala Lumpur's Chinatown and nearby Petaling Street. Your hotel room here is your oasis of calm amidst all the hustle and bustle. A place to rest and rebalance all the elements of mind, body and soul. Stay with us for a one-of-a-kind hospitality experience. ... more   less 

Additional Information about The 5 Elements Hotel

Address: Lot 243, Jalan Sultan (Chinatown), Kuala Lumpur 50000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £21 - £34 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The 5 Elements Hotel 3.5*
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from The 5 Elements Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for higher level room”
 of 5 bubbles seank500, 30 Dec 2016 | Read review
“Big room, private parking, great location.”
 of 5 bubbles 901leeh, 6 Dec 2016 | Read review
“1. Choose a room above 10th floor for better view. 2. This hotel has KKKL bus counter.”
 of 5 bubbles Sriram_Jay, 4 Dec 2016 | Read review
“Penthouse is good value for money.”
 of 5 bubbles 63rict, 26 Jul 2016 | Read review
“Take higher floors to avoid street noise.”
 of 5 bubbles RheaSriram, 5 Jun 2016 | Read review
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