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Hotel Sentral

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1,295 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Reviewed yesterday NEWvia mobile

I stayed here for 3 nights during my time in Kuala Lumpur. We had a nice view from our room but it was very noisy. The mosque next door woke us up every morning at 5am. You could here every time next door used the toilet as it was so loud! The housekeeping guy came round with two strange men...

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Helpful?
Thank Lianne W
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Walking distance to Nu Sentral Mall. Bed was comfortable and room was cosy. Breakfast spread was limited though. Nasi lemak was delicious but it was only served on our 1st day of breakfast. We stayed for 4 nights and it was a pleasant stay indeed. Taxi service was available too - reliable and affordable. Check in and check out was...

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Thank mail2siti
Gampaha, Sri Lanka
Reviewed 6 days ago NEW

The place is ideal for a traveler because the KL monorail terminal is at just 2 minutes walk from the hotel. From there you can travel to city center (the towers, convention center, Suriya mall), Low Yat Plaza and many in KL city. Also there's access from monorail terminal to "KL sentral station" which is the central station for all...

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Thank Isuru P
Reviewed 1 week ago via mobile

As my room was on the 14th floor, the noise from the streets and rails were bearable. Room and bathroom were clean and complete with TV, towels, coffee/tea making facility, hairdryer and fridge. No smoky smell as I requested for non-smoking floor and the room rate includes breakfast for 2. KL Sentral is just a few minutes walk away by...

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Thank JeyCeee
singapore
Reviewed 1 week ago

I went for a short trip to KL. This hotel was recommended by our tour operator. This hotel has a *** rating. I wonder who gave it ? The reception counter service was very very bad to start with. The hotel employee took 30 minutes to give the key for the reserved rooms, There wasn't any crowd in the reception....

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Thank perur2000
Singapore, Singapore
Reviewed 2 weeks ago

I booked a room at RM113 (without breakfast). Location is very convenient, the guard is nice and helpful. But the front desk was not too efficient, still not too long, just not fast. WiFi speed is good.

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Helpful?
Thank BHY1981
MgrHSKL, Manager at Hotel Sentral, responded to this review

Greetings from Hotel Sentral Kuala Lumpur! Thank you so much for taking time to share your experiences about your recent stay with us. I am delighted to know that overall you have enjoyed your stay with us at Hotel Sentral. Hotel Sentral Kuala Lumpur is conveniently located less than 5 minute walk to KL Monorail station whereby is accessible to...

Reviewed 2 weeks ago

The only positive point about the hotel is its location which is near to nu mall. Otherwise be it staff, service or room, plz don't expect anything out of it. No room service was available, neither was breakfast, seemed like a shady hourly hotel. Thank god we stayed here only for a 1 night.

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Helpful?
Thank 767jitenm
MgrHSKL, Manager at Hotel Sentral, responded to this review

Greetings from Hotel Sentral Kuala Lumpur! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. Please accept our sincere apologies for the unpleasant experience during your stay recently. We appreciate that you...

Kochi (Cochin), India
Reviewed 2 weeks ago via mobile

We stayed at the hotel Sentral from 13-18th November. The rooms are excellent.The location of the hotel is of great advantage for tourists.Yet, the breakfast service can improve a bit in terms of choice and the attitude of the staff there.

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Helpful?
Thank lakshmyprakaash
MgrHSKL, Manager at Hotel Sentral, responded to this review

Greetings from Hotel Sentral Kuala Lumpur! Thank you so much for taking time to share your experiences about your recent stay with us. I am delighted to know that overall you have enjoyed your stay with us at Hotel Sentral. Hotel Sentral Kuala Lumpur is conveniently located less than 5 minute walk to KL Monorail station whereby is accessible to...

Reviewed 3 weeks ago

The "extra" bed contained some sort of mold and irritated my skin once contacted with the linens. There was mold everywhere in my toliet wall and mold covered around my toliet mirror. Rooms are tiny and can barely fit 2 people. Certain buttons on the wall was pretty dusty and filthy. Main beds could easily be moved which may be...

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Helpful?
Thank Trevor H
MgrHSKL, Manager at Hotel Sentral, responded to this review

Greetings from Hotel Sentral Kuala Lumpur! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. Please accept our sincere apologies for the unpleasant experience during your stay recently. We appreciate that you...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

In fairness not the hotels fault, despite looking like it's next to CIQ, which was the reason I selected it for an early start at the train station. They said I could walk but let's just say the route is not the sort I want to do in the dark while lugging all my belongings. Reception looks acceptable, staff was...

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Helpful?
Thank Rick M
MgrHSKL, Manager at Hotel Sentral, responded to this review

Greetings from Hotel Sentral Kuala Lumpur! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. Please accept our sincere apologies for the unpleasant experience during your stay recently. We appreciate that you...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel Sentral, a hotel owned by the Hotel Sentral (KL) Sdn. Bhd, aims to make a difference in ensuring comfortable, refreshing and value for money accommodation for travellers. The hotel enjoys a unique location on Jalan Thambypillai with the monorail station right on its doorstep providing quick access to various part of the major tourist spots such as Bukit Bintang, Time Square and Chinatown.Hotel Sentral houses 192 contemporary styled and designed rooms, of which 12 Executive Rooms occupies the Executive Floor on level 15. All the rooms are furnished with modern amenities such as LCD flat screen television, minibar, in room safe, IDD telephone, complimentary Wi-Fi internet access, Astro and local TV channels to ensure a relaxing and comfortable experience. ... more   less 

Additional Information about Hotel Sentral

Address: 30 Jalan Thambypillai | Brickfields, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £20 - £33 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sentral 3*
Number of rooms: 192
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sentral staff and other travellers.
22 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non-smoking room which is not facing the Monorail”
 of 5 bubbles ngengkiang, 8 Nov 2016 | Read review
“The hotel has car park”
 of 5 bubbles kscc13, 27 Oct 2016 | Read review
“Top floor is awful due to loud air conditioner engine”
 of 5 bubbles asylex, 19 Oct 2016 | Read review
“Avoid the 14th and 15th floors.”
  • Not much to move about but at least the view was decent.
  • Beds and pillows are uncomfortable.
  • Free coffee, tea and two bottles of water. The safe is under the fridge.
  • Good strong shower pressure.
  • Small but the towels are clean.
  • Basic toiletries provided.
 of 5 bubbles Zashnain, 16 Oct 2016 | Read review
“Ask for the one's in the photo's”
 of 5 bubbles R9595PXpaulb, 9 Oct 2016 | Read review
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