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Dorsett Hartamas Kuala Lumpur

No. 63 Jalan Sri Hartamas 1 D-G-08, Plaza Damas 3, Kuala Lumpur 50480 Malaysia
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Traveller (271)
Room & Suite (70)
Pool & Beach (16)
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About

#69 of 489 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Dorsett Hartamas is a 4-star Sri Hartamas hotel, on the outskirts of Kuala Lumpur. Sri Hartamas is an affluent area, with a fast-developing local scene. Surrounding the hotel are numerous chic cafés, in-vogue eateries and bars, modern shopping malls and near to Malaysia's largest exhibition centre, MITEC (Malaysia International Trade and Exhibition Centre), all of which make Sri Hartamas a popular chill-out spot for young adults, new families alike and corporates. Inside our hotel are 290 rooms with all mod-con – and the rest of the hotel boasts fabulous facilities too. Keep up with your workout in our gymnasium, or take extra care and visit our health and wellness centre. If swimming’s more your style, try our rooftop sky pool, complete with wading pool and Jacuzzi – not to mention breathtaking views! Kids too can enjoy our children club room, while our cozy café provides all-day dining. For special occasions, we have 3 functions rooms for hire. Stay with us and see for yourself what Dorsett Hartamas has to offer!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids club
Kids pool
Business Centre with Internet Access
Paid public parking on-site
Wifi
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Convenience store
Non-smoking hotel
Sun deck
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay

Location

No. 63 Jalan Sri Hartamas 1 D-G-08, Plaza Damas 3, Kuala Lumpur 50480 Malaysia
Dorsett Hartamas Kuala Lumpur
326Reviews10Q+A47Room tips

Reviews
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putri v wrote a review 18 Feb
3 contributions
Everything is ok, except for check-in. Quite slow. Breakfast could be more varied…the room is ok…the pool closes at 10 pm. Which is nice for the kids…We had a pleasant stay even just for one night only. Location is near the attraction places.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 2 days ago
Dear putriv49, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for your review and staying with us at Dorsett Hartamas Kuala Lumpur. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Warm Regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hudd H wrote a review 15 Feb
1 contribution
The aircond not sure why 16 degree did not feel like it. Im staying at room @ level one. I have also ask with my other team stayed @ level two. Same as well aircond is not feels like 16 degree. Not cool, even my baby daughter slept in sweat. hmmmm....
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 6 days ago
Dear huddh2024, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for your review of our hotel. It was a pleasure to be of service to you and we would like to guarantee you that we will look into the importunities to improve on the areas that you have mentioned as they are our priority to provide only the best of all to our valued guests. Please, accept our most sincere apology for the inconveniences. We will give our full attention on this and ensure it won’t happen again in the future. We look forward to having the opportunity of welcoming you back to the hotel soon. Thank you. Kind Regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joanne T wrote a review 15 Feb
Ruifang, New Taipei1 contribution
Experience is damn bad and terrible with this hotel .. mini bar have a lot ants even feedback everyday still a lot ants .. bed sheet and towel quite dirty also .. I quite disappointed with the hotel because the location in high end place .. the staff also quite unfriendly also with Car park not free of charge.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear 149joannet, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for staying with us at Dorsett Hartamas Kuala Lumpur. We have taken note of your comments and please be assured that the issue highlighted has been looked into since it is our priority to provide only the best of all to our valued guests. Please, accept our most sincere apology for the inconveniences. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Kindly regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lone Ranger wrote a review 15 Feb
Singapore, Singapore41 contributions44 helpful votes
The hotel is in a very good location and the rooms are clean and staff is good. Proximity to a mall with multiple culinary options is a big plus. We did not try the in-house restaurants. The rooftop pool was very crowded and there were no towels but that may have been due to CNY rush. Overall great value for money and good location.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool gets crowded and towels are in short-supply so carry yours from the room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear anuragtyagi30, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for your kind patronage at Dorsett Hartamas, Kuala Lumpur and for taking the time to share this positive review. We are absolutely glad to read that you were happy with our service. We have also taken note of your comments regarding to your stay experience. My staff and I certainly look forward to being of service to you again soon. Thank you. Kind regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clarisse Fang Z wrote a review 14 Feb
1 contribution
Great place to stay. The cleanliness of the hotel was impressive, and the staff were friendly and always willing to help. Nice view from the rooftop swimming pool. The single bed seems a bit smaller. Not comfortable with the parking payment system. The parking fee is RM3.71 upon validate it with the receptionist when exit each time. (Only for touch n go card).
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear clarissefangz, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for staying with us at Dorsett Hartamas Kuala Lumpur. We are absolutely glad to read that you were happy with our service. We taken notes on your comments, and use this as a case study for further improvement on our guest experience. My staff and I certainly look forward to being of service to you again soon. Thank you. Kind regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Empire H wrote a review 14 Feb
1 contribution
when i got to the hotel the check in guy told me that the room you have booked is a room without windows.i guess this was not obvious when we booked.so guys check before you book when they make an offer check all the room details.this room was like an executive prison cell. When i got into the room. i checked that everything was fine and found they left out hand soap and hand towel. The service was very poor i asked to be woken up at 5am on the next morning .nobody woke me up.The following day i was checking out to go to the airport so complained about not being woken up.They apologised and and i told them once again to wake me up early as i had to catch my flight only this time i made sure that my mobile alarm was on.They failed to wake me up again. Breakfast was not that great.I thought being away from the main city center they would provide a good breakfast that was not the case. I would not stay at dorsett again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear 116empireh, Thank you for staying with us at Dorsett Hartamas Kuala Lumpur. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Kindly regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roam20610508173 wrote a review 13 Feb
1 contribution
room too small wth the price. the size of room like the T hotel . hv no place to solat. maybe its Dorset. im prefer Damas suite more nice wth the same price. or maybe last minute and im not read carefully windowless. plss put the real pictures. tQs
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear Room20610508173, We would like to express our sincere apologies for any inconvenience or dissatisfaction you experienced during your recent stay with us. Your feedback is of great importance to us, and we appreciate you taking the time to share your thoughts. First and foremost, I want to extend my gratitude for bringing your concerns to our attention. We value the opportunity to learn from our guests and continuously strive to enhance the quality of our services. Your feedback serves as a valuable tool in our commitment to providing a superior guest experience. I want to assure you that we take your comments seriously, and our team is diligently investigating the matters you raised. We are committed to addressing and resolving any issues to prevent similar occurrences in the future. Please be assured that your experience does not reflect our usual standards, and we are taking immediate steps to rectify the situation. Once again, I apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are dedicated to making the necessary improvements to ensure a more enjoyable stay for our guests. We look forward to the opportunity to welcome you back and provide you with the exceptional service that you rightfully expect from us. Thank you once again for your understanding and for allowing us the opportunity to improve. Warm regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dhiviyah R wrote a review 11 Feb
1 contribution
+1
It was an awesome staycation.. Booked dorsett room with a bathtub.. The room interior was amazing with view.. Fast check in and checkout.. We had a great breakfast with amazing and friendly staff in the kitchen.. There is kids and adult pools.. Both pools are clean and had a brezzy swimming as it is situated at the 27th floor.. In one word - this staycation was absolutely amazing
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Only 2 lifts available and sharing by residents and hotel guests..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear rdivu91, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kind regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teresalonika wrote a review 11 Feb
Johor Bahru, Malaysia1 contribution
The room is great. The staffs also helpful and friendly. Breakfast was great indeed. The view is beautiful too. Although the distance is a bit far from attractions site, but we enjoy the trip. Will consider to check in here again for the next trip.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 1 week ago
Dear Paradise10970195911, Thank you for staying with us at Dorsett Hartamas Kuala Lumpur. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank You. Kind regards, Natasha Malik, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aqilah h wrote a review 4 Feb
1 contribution1 helpful vote
facilities good I'm not really satisfied with the receptionist. not friendly, supposed after registration, kindly brief the customers the usual place that we are probably going. ( eg:breakfast at 1st floor, pool at 15 floor, also had kids room and so on) because we are not the Dorset staff who are know everything already. where to eat، where the pool is and so on. hope to improve
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hazirah Hussaini, Other at Dorsett Hartamas Kuala Lumpur
Responded 2 weeks ago
Dear aqilahh2024, Greetings from Dorsett Hartamas, Kuala Lumpur. Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future and accept our most sincere apology for inconveniences caused. Thank you. Kind regards, Natasha Malik, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£25 - £42 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
290
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DORSETT HARTAMAS KUALA LUMPUR - Updated 2024 (Malaysia)

Frequently Asked Questions about Dorsett Hartamas Kuala Lumpur
Which popular attractions are close to Dorsett Hartamas Kuala Lumpur?
Nearby attractions include 1 Mont' Kiara (0.3 miles), Groove The Disco (0.2 miles), and Dinosaurs Alive (0.2 miles).
What are some of the property amenities at Dorsett Hartamas Kuala Lumpur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Dorsett Hartamas Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Hartamas Kuala Lumpur?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dorsett Hartamas Kuala Lumpur?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Dorsett Hartamas Kuala Lumpur?
Conveniently located restaurants include Marta's Kitchen Paella Tapas, Monnalisa Ristorante Italiano, and Malabar Palace Sri Hartamas.
Are there opportunities to exercise at Dorsett Hartamas Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Dorsett Hartamas Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Hartamas Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dorsett Hartamas Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Dorsett Hartamas Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.8 miles), Rumah Penghulu Abu Seman (4.3 miles), and Istana Negara (1.1 miles).